ERP Product Line Manager Order Management

The Future Begins Here

OBJECTIVES/PURPOSE

• Support the development and definition of the strategy for the product line capabilities by proactively identifying changes in business and the technology landscape, that would impact the ERP portfolio and developments through the lifecycle (SAP ECC, SAP S4/HANA). 

• Ensure integrated design, build and deployment and operations of responsible product line. Ensure that dependencies are understood, managed and communicated. 

• Ensure business continuity through operational and service excellence of responsible product lines.

• Partner with leaders within the business and countries, possess strong knowledge of both business and technology, to drive ERP solutions to harmonization, optimization and operational excellence of the ERP Services.

ACCOUNTABILITIES

• Participate in the design of roadmaps for product line, ensuring integration into the overall product management roadmap and release plans (SAP ECC, SAP S4/HANA, SAP Hybris).

• Identify and solve complex problems impacting global disciplines on a global level and oversees implementations and implications to be solved.

• Center design and operations around word class user experience for ERP Product Line Order Management (SAP ECC, SAP S4/HANA, SAP SD capabilities supporting order management, pricing, billing, and customer order related reporting)

• Participate in the definition of user requirements, user stories, specifications and the update/review of Design Papers and process flows. Working closely with the business process leads , IT team members and third-party providers to deliver new application solutions and enhancements to existing applications.

• Act as the subject matter expert for Order Management for stakeholders and liaison/driver for business community. Possess strong knowledge of both business and technology regarding ERP solutions and developments.

• Work with other cross functional team members to resolve highly complex problems with a global impact on the business and identifies opportunities to streamline business and/or layered system processes.

• Ensure ongoing operations and run for Product Line areas in collaboration with the product delivery services.

• Actively engage with the release and engagement teams, major programs ensuring active adoption and deployment of product line capabilities.   Support active engagements and continuous improvement as required.

• Drive investigations, gain support, and implement emerging technologies that can provide business value to Takeda.

• Ensure alignment with Business Process Owners and IT Business Partners to drive engagement, process design, prioritization and deployment support across the respective areas.

• Ensure good documentation practices are followed including the guidelines provided based on different SDLC methodologies.

• Keep yourself updated on trends and technology.

CORE ELEMENTS RELATED TO THIS ROLE

• Participate in Product Line Strategy and roadmap for Product Line Order Management and integra-tion with other systems assosciated with Order Management.

• Engage with countries stakeholder to collect end user stories and requirements

• Subject matter expertise 

• Project deployment and product line capabilities adoption 

• Innovation and continuous improvement

• Key stakeholders are business process owners, country leads, leads within the ERP Product Man-agement Group and IT Business Leaders.

DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise

• Solid expertise in SAP ECC SD and cross functional touchpoints with MM/FI, PPPI

• Solid expertise in SAP SD capabilities supporting order management, pricing, billing, and customer order related reporting.

• Exposure to SAP E Commerce and SAP Service Cloud

• Expertise in SAP S4/HANA

• Expertise in Integration Projects / SAP implementations.

• Experience in the pharmaceutical industry

Decision-making and Autonomy

• Experience defining opportunities, problems, challenges and derive action or mitigation plans

• Experience assessing complex situations, state problems and drive the generation of solutions

• Good understanding of Evaluating costs and benefits, or pros and cons, associated with each option

• Experience in driving the selection of the best possible solution

• Strong experience implementing the agreed option and able to change course if required

Interaction

• Attitude for active collaboration with business and IT stakeholders on any organizational level

• Motivation to drive the collaboration with external parties like consulting and software companies

• Skills to motivate team members to deliver the best for the company

Innovation

• Good experience in design thinking to derive innovation opportunities 

• Skills to communicate pro-actively to share knowledge, provide and receive information

• Experience in cutting edge technologies and the innovation it delivers

Complexity

• Track record in product management (ideally in an SAP ecosystem)Experience in a multi-cultural and large enterprise

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Required: 

• Minimum 8 years of SAP functional, configuration in SAP ECC SD, integration through interfaces using EDI and exposure to E Commerce(Hybris).

• Bachelor’s Degree in Computer Science, Supply Chain or equivalent.

• Strong technical / application development skills.

• Experience as a workstream team member in a full lifecycle implementation for a major SAP application implementation.

• Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.

• User Centricity at the core

• Ability to analyze a wide variety of data and make appropriate decisions.

• Ability to set priorities, develop workflow processes and manage business and provider relationships.

• Experience with implementing major third-party systems.

• Extensive experience with SDLC methodology and the validation process, including writing deliverables for validated systems.

• Experience with working with multiple teams across a matrixed organization to implement solutions.

Desired:

• Pharmaceutical industry and drug development experience.

• Takeda Operations – comprehensive understanding of Takeda’s operating structure and methods, including a thorough knowledge of the foreign-owned parent company a plus.

• SAP certification within module and/or technology desired

• Experience in Agile SCRUM

WHAT TAKEDA CAN OFFER YOU:

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.

• At Takeda, you take the lead on building and shaping your own career.

• Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus

• Flexible work environment, including hybrid working

• Comprehensive Healthcare Insurance Plans for self, spouse, and children

• Group Term Life Insurance and Group Accident Insurance programs

• Employee Assistance Program

• Broad Variety of learning platforms 

• Diversity, Equity, and Inclusion Programs

• Reimbursements – Home Internet & Mobile Phone

• Employee Referral Program

• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.

• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid