Full-Time
Clinical Administration Manager
Updated on 8/1/2026
University of Rochester
Compensation Overview
$70.6k - $105.8k/yr
Rochester, NY, USA
In Person
Category
 Medical, Clinical & Veterinary (1) |
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Required Skills
Forecasting
Quality Assurance (QA)
Tableau
Data Analysis
Requirements
- A Bachelor's degree and 3 years of relevant experience, including at least 2 years at a managerial level in personnel, fiscal, and resource management, or equivalent related supervisory and administrative experience, are required.
- Demonstrated ability to be flexible and responsive in rapidly evolving health care environments is preferred.
- Excellent organizational and communication skills are preferred.
- Ability to lead in a positive, goal-directed manner is preferred.
Responsibilities
- Serve as a member of the Geriatric Division leadership team under the general direction and direct supervision of the Division Administrator.
- Develop systems and processes with clinical leaders and the Division Administrator to ensure standards are met and efficient operations are achieved.
- Carry out strategic goals for the Geriatric Division, including Older Adult Services, Memory Care, AD Care, Capacity Clinic, and the Guide Program.
- Supervise, coordinate, and monitor the work activity of non-clinical staff in the division.
- Facilitate provider scheduling goals and objectives and collaborate on annual operating budgets.
- Build, edit, and review reports in eRecord and Tableau.
- Complete contract reviews supporting Telepsychiatry and Lifespan relationships.
- Serve as the main administrative contact for 315 Science Parkway.
- Collaborate with the Department Billing Manager regarding billing operations procedures.
- Analyze, review, and distribute monthly billing and financial reports.
- Ensure insurance pre-verification protocols are followed.
- Approve expense reports in alignment with departmental policy and budget.
- Review Psych reports and work with staff to resolve discrepancies.
- Use Tableau reports for operations, utilization, and revenues.
- Assist with cost-efficiency development, strategy, and processes.
- Work with Division Clinical Directors and leadership on emerging initiatives.
- Assist the Senior Administrator in developing annual budgets for Addictions SMH and MFG accounts.
- Manage within budgeted parameters, reconcile expenses monthly, and address variances.
- Monitor, analyze, estimate, and forecast staffing expenditures and expense variances.
- Identify financial problems and initiate corrective action.
- Coordinate the capital budget process across the division, including determining needs, obtaining quotes, prioritizing requests, and writing justifications.
- Complete the annual asset review and track changes throughout the year for the following year.
- Develop cost-reduction and expense-management initiatives in collaboration with management and hold staff accountable for target achievement.
- Coordinate space planning and monitor ongoing utilization at 315 Science Parkway.
- Liaise with University of Rochester Facilities and outside vendors to support building needs.
- Determine annual equipment, space, and clinical support needs with divisional leadership.
- Evaluate and implement information technology infrastructure needs supporting division functions.
- Ensure emergency-preparedness practices are completed and support their coordination across programs at 315 Science Parkway.
- Assist Clinical Directors in monitoring clinical program operations.
- Implement strategies to grow practice services and census while maintaining service and quality levels.
- Analyze productivity, clinic volume, and billing reports and disseminate pertinent information to clinical leadership.
- Provide monthly reports to leadership outlining charges and expenses against budget and targets.
- Develop action plans to address shortfalls or variances.
- Develop marketing materials, including brochures and lobby television broadcasts.
- Interpret policies and regulations, establish division policies to meet operational needs, and implement them as needed.
- Prepare and coordinate Joint Commission, Department of Health, Office of Mental Health, and Office of Addiction Services and Supports applications, surveys, and site visits.
- Obtain support services for program areas and resolve support-service problems across program areas.
- Ensure compliance with Joint Commission, Department of Health, Office of Addiction Services and Supports, and Office of Mental Health regulations related to site operations, physical plant, and personnel.
- Facilitate documentation in required federal databases for the GUIDE program and pharmaceutical-intervention registries for Alzheimer's treatment.
- Work on clinical quality-assurance initiatives with appropriate leaders.
- Request additional resources based on operations and participate in the business-improvement-plan process as needed.
- Develop staff and faculty distributions, monitor and revise manpower reports, and prepare incremental staffing requests.
- Prepare budget and full-time-equivalent modifications for hospital accounts.
- Provide staffing-model reports and information to Service and Research Directors.
- Interpret and ensure compliance with personnel policies and procedures across program areas.
- Oversee clerical and administrative operations for assigned divisions.
- Assist in resolving payroll problems.
- Review and prepare extra-compensation requests.
- Directly supervise Practice Manager and Department Coordinator roles in the division.
- Recruit, hire, orient, train, develop, evaluate, and manage non-clinical staff while maintaining employment-law compliance.
- Perform other duties as assigned.
Desired Qualifications
- At least 5 years of relevant experience in personnel, fiscal, and resource management related to complex clinical service-system operations.