Full-Time

Netcredit Loan Processing Representative

Remote

Posted on 9/4/2024

Enova

Enova

1,001-5,000 employees

Online financial services and credit solutions

Fintech
Financial Services

Entry

Remote in USA

Candidates must reside in Arizona, Iowa, Idaho, Illinois, Indiana, Minnesota, Missouri, New Mexico, Nevada, Utah, Wisconsin, or Wyoming.

Category
Asset Management
Finance & Banking
Required Skills
Communications
Requirements
  • Experience in a call center setting is preferred
  • Proficient in phone communication and verbal skills, with a keen ability to actively listen
  • Familiarity with CRM systems and their practices
  • Customer-centric approach with adaptability to various personality types
  • Strong multitasking abilities, adept at setting priorities and managing time effectively
Responsibilities
  • Manage a queue of loan applications, ensuring compliance with established quality standards for processing
  • Handle inbound calls from customers regarding their loan application
  • Initiate outbound calls to customers to verify details on loan applications and collect additional information if required
  • Resolve customer issues efficiently through phone, email, or fax communication channels
  • Keep customer accounts meticulously updated with accurate information

Enova provides online financial services, focusing on accessible credit solutions for non-prime consumers and small businesses. Their platform uses machine learning to evaluate creditworthiness and manage risk, allowing them to offer tailored loans and credit options. Unlike traditional banks, which often reject individuals with lower credit scores, Enova fills this gap by providing fast and reliable financial products. They also partner with banks to enhance their credit offerings, broadening access to financial services. Enova's goal is to help hardworking individuals and businesses gain access to trustworthy credit while promoting diversity and inclusion within their workforce.

Company Stage

IPO

Total Funding

$400M

Headquarters

Chicago, Illinois

Founded

2004

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Enova's machine learning advancements improve risk assessment and competitive rate offerings.
  • The rise of open banking allows Enova to access consumer financial data easily.
  • Growing focus on financial inclusion aligns with Enova's mission, driving regulatory support.

What critics are saying

  • Rising interest rates could reduce demand for Enova's loan products.
  • Increased competition from fintech startups may erode Enova's market share.
  • Regulatory scrutiny on non-prime lending could increase operational costs for Enova.

What makes Enova unique

  • Enova uses machine learning to assess creditworthiness, offering tailored financial products.
  • The company collaborates with traditional banks to enhance their credit offerings.
  • Enova's mission-driven approach focuses on serving underserved consumers and small businesses.

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Benefits

Advance your career - We have a dedicated training team focused on giving you the tools you need to succeed within your department, within the company and in your career. The focus starts day one with a robust onboarding program and continues throughout your career at Enova.

See the benefits - Full-time employees receive medical, dental and vision benefits; matching 401(k); PTO; commuter benefits; flexible spending accounts for health care and dependent daycare; and more!

Be recognized - There’s plenty of room for both lateral and upward movement here at Enova. We’re always interested in promoting from within, and we keep a lookout for top talent who are ready to advance.

Get your perks - Full-time employees can receive tuition reimbursement, one-month paid sabbatical after four years, discounted massages, manicures and other perks.

Give back - We work throughout the year to partner with local charities and assist our neighbors in need. We also offer a charitable match program — allowing team members to double their impact when they donate money to charity.

Have fun - We like challenges here; maybe that’s why we have so many games, competitions and outings. There are a number of ways you can scratch your competitive itch and have fun!

INACTIVE