Full-Time

Insurance Program Manager

Confirmed live in the last 24 hours

Wagmo

Wagmo

11-50 employees

Pet insurance and wellness plans for pets

Healthcare

Mid, Senior

New York, NY, USA

Category
Project Management
Business & Strategy

You match the following Wagmo's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 3-5 years of program management experience, preferably in the insurance space
  • Proven ability to independently seek solutions to problems
  • Demonstrated proficiency with Microsoft Office/Google Suite products and claims-related software programs
  • Demonstrated success in cross-team collaboration and working with internal and external stakeholders
  • Ability to prioritize multiple high-priority tasks, manage your day-to-day schedule, and hit deadlines consistently
  • Detail-oriented with excellent design, written, and verbal communication skills
  • Self-motivated critical thinker who can work independently to solve problems
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Responsibilities
  • Meet regularly with our insurance partner to manage the relationship, escalate issues, and ensure timely resolution to any customer issues
  • Meet regularly with our third-party claims team lead to ensure their team is meeting SLAs and performing to the Wagmo standard
  • Create and analyze reports on insurance performance to ensure strong results
  • Participate in company-level projects that drive positive customer experiences and scale our operations
  • Work collaboratively across all internal departments to execute on claim related initiatives and drive positive customer experiences
  • Partner with our Director of Customer Operations and Director of Customer Success to analyze customer feedback and make suggestions for product and process improvements that drive better customer outcomes
  • Foster a positive, professional, and collaborative team environment
Desired Qualifications
  • Current Insurance Adjuster License
  • 2+ years of claims adjusting experience in the insurance industry

Wagmo provides pet insurance and wellness plans for cats and dogs, focusing on both preventive and emergency care. Their wellness plans reimburse routine expenses like vet visits and grooming, while their insurance plans cover unexpected incidents such as accidents and illnesses. Wagmo stands out from competitors by offering comprehensive coverage that combines both types of care, making it easier for pet owners to manage costs. The company's goal is to ensure that pet owners can afford necessary care for their pets without facing high expenses.

Company Size

11-50

Company Stage

Seed

Total Funding

$23.7M

Headquarters

New York City, New York

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Rover expands Wagmo's reach to a larger pet owner network.
  • Growing pet ownership among millennials and Gen Z boosts demand for Wagmo's services.
  • AI integration in insurance operations could enhance Wagmo's efficiency and customer service.

What critics are saying

  • Increased competition from tech-enabled startups may pressure Wagmo's market share.
  • Dependency on Rover partnership could be risky if partnership dynamics change.
  • $9 million funding may be insufficient to scale in a rapidly growing market.

What makes Wagmo unique

  • Wagmo offers both preventive and emergency pet care coverage, unlike typical insurers.
  • Their wellness plans provide over $1,100 in annual reimbursements for routine pet care.
  • Wagmo's digital platform allows for 24/7 telemedicine support and quick claims processing.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Parental Leave

401(k) Retirement Plan

Company Equity

Pet Insurance

Company Social Events

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

2%

2 year growth

-6%
Coverage
May 3rd, 2024
Wagmo Partners With Rover

Pet insurance startup. Wagmo <i class="fa fa-info-circle company-popover" data-content="h3Wagmo/h3. div

PR Newswire
Jan 18th, 2024
Erie Insurance'S Corporate Venture Capital Arm Announces Three New Investments

Erie Strategic Ventures invests in tech-enabled pet wellness and insurance, AI-powered insurance operations and digital estate planning startupsERIE, Pa., Jan. 18, 2024 /PRNewswire/ -- Erie Strategic Ventures, the venture capital arm of Erie Insurance (ERIE), today announced investments in three new portfolio companies: Wagmo, Roots Automation and Trust & Will.The Erie Strategic Ventures fund, launched in August 2022, focuses on investing in the personal and commercial insurance value chain, as well as adjacencies that offer potential to deliver value to ERIE, its agents and policyholders. ERIE works with the corporate venture capital firm Touchdown Ventures to help manage Erie Strategic Ventures. The three investments announced today support startups operating in tech-enabled pet wellness and insurance, AI-powered insurance operations and digital estate planning."We are excited to partner with Wagmo, Roots Automation and Trust & Will," said Keith Kennedy, senior vice president for Next Level Innovation at Erie Insurance. "Erie Insurance is a relationship company, and we believe that these three relationships create numerous opportunities for mutual benefit."Wagmo offers a tech-enabled pet care solution with unique pet wellness and pet insurance products specifically designed for employers, designed to extend coverage beyond traditional offerings and increase value and flexibility for customers. Select features include the ability to visit any groomer or service provider, submit claims digitally and have claims paid in 24 hours all through Wagmo's app

Coverage
Aug 24th, 2023
Pet Insurance Company Wagmo Raises $9 Million

Wagmo <i class="fa fa-info-circle company-popover" data-content="h3Wagmo/h3. div. table

Wagmo
Mar 15th, 2023
Teaching Your Pet New Tricks: A Step-by-Step Guide

That's why Wagmo, Inc. has created this step-by-step guide to help new pet parents navigate the training process with confidence.

Business Wire
Jan 25th, 2023
The Diversity Marketing Consortium™ Renews Content Partnership With Forbes Eq Brandvoice For Third Year

NEW YORK--(BUSINESS WIRE)--Today, the Diversity Marketing Consortium™ (DMC) announced that it has renewed its partnership with Forbes for a third year, in order to provide select DMC clients with an additional channel to further amplify and share their stories. The partnership, specifically with Forbes EQ (Equity Quotient), sits under the Forbes BrandVoice program. Traditionally a paid content marketing platform, Forbes EQ’s partnership with the DMC gives a curated selection of DMC clients the ability to post bylined thought leadership articles for free, underscoring Forbes’ commitment to amplifying diverse voices, as well as representation, inclusion, and systemic equity.“Forbes is thrilled to be partnering with the DMC once again as part of our ongoing dedication to equity and inclusion,” said Allison Rickert, Executive Director and Program Lead, Forbes EQ. “Forbes EQ is an opportunity for our team to connect directly with the brands and nonprofits that are driving a more equitable world; working with the DMC enables us to further showcase a range of for-profit organizations and their underrepresented founders whose energy and passion exemplifies the entrepreneurial spirit that powers Forbes.”Across the Forbes EQ platform, contributors share expertise and insight across four key verticals: Inclusive Capitalism, Education & Access, Justice & Reform, and Health & Wellness. To date, a number of DMC clients have had the opportunity to tell and promote their stories through Forbes EQ including gaming fintech Ugami, self storage startup Stuf, agriculture social enterprise myAgro, e-commerce platform Groupshop, pet insurance provider Wagmo, and scheduling automation platform Cabinet.“Collaborating with Forbes and the DMC gave Ugami the opportunity to tell our exciting story on the Forbes EQ platform," said Hector Hulian, CEO, Ugami. "Our mission is to build financial solutions for the gaming community that meets their needs, and the feedback we received has been amazing.""Our partnership with Forbes EQ helped us demonstrate how we are delivering on our mission to move farmers in West Africa out of poverty," said Erin Moore, Chief of Staff at myAgro