Full-Time
Healthcare Coordinator
Deadline 7/16/27
PDS Health
Compensation Overview
$19.75 - $28/hr
Aurora, CO, USA
In Person
Travel might be required between offices.
Category
 Administrative & Executive Assistance (2) |
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Required Skills
Patient Education
Requirements
- A High School Diploma or general education degree (GED) is required.
- Travel might be required between offices.
- Knowledge of office practices, technology applications, and patient insurance.
- The candidate must be results-oriented, able to set realistic goals, meet commitments, persist, and prioritize daily activities to achieve results.
- The candidate must advocate for patients with flexibility, adaptability, empathy, passion, and ethical conduct.
- The candidate must be process-focused, data-driven, detail-oriented, organized, structured, knowledgeable about operational processes, and proficient with computers.
- The candidate must have financial acumen, including understanding profit drivers, using metrics to manage, building the financial understanding of staff and clinicians, and understanding local market drivers and competition.
- The candidate must be an effective influencer who actively listens and observes behavior and creates a win-win need for change.
- The candidate must be self-motivated and reliable and able to work independently and as part of a team.
- The candidate must be able to multitask effectively without compromising work quality.
- The candidate must have excellent interpersonal, oral, and written communication skills.
- The candidate must be able to handle and maintain the confidentiality of patient records.
- The candidate must be organized and detail-oriented and able to work in a fast-paced environment.
Responsibilities
- Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gain a financial commitment from patients to start the dentistry diagnosed by the Dentist.
- Achieve proficiency in the PDS system and use the tools, skills, and talents needed to help patients make decisions suited to their wants and needs.
- Execute the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
- Serve as the subject matter expert on available financial options and give patients choices for starting dentistry within their budgets.
- Professionally overcome common patient objections to starting treatment.
- Obtain necessary insurance pre-authorizations before treatment for patients who require them.
- Ensure the office exemplifies the Comprehensive Care Model, including referrals outside the office.
- Participate actively in daily morning huddles, monthly team meetings, and other required meetings.
- Understand business imperatives and how the role directly impacts metrics and results.
- Demonstrate stewardship of the PDS brand by making decisions consistent with the PDS brand framework.
- Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
- Maintain an appropriate professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
- Ensure compliance with company policies and applicable state, federal, and other regulatory requirements.
- Perform other assigned duties and responsibilities.
Desired Qualifications
- Prior coursework or on-the-job training in dentistry, insurance, or business.