Quality & Performance
Posted on 6/8/2022
Remote • Alameda, CA, USA
- B.A./B.S. or equivalent degree
- 5-7 years work experience in consulting, change management, learning & development or related roles
- Experience in fast paced, startup/high growth environment
- Dynamic problem solving skills with a proactive, results oriented mindset
- Strong analytical ability
- Effective communication and collaboration skills with remote teams
- Tech-savvy, able to learn new software tools easily
- Be an expert in the Augmedix Notebuilder tool and related operational processes and workflows
- Use existing data and seek out new sources of data as needed to identify opportunities for optimization of the adoption and utilization of the Notebuilder tool
- Define the optimization metrics and methodology for measuring on-going results
- Design and implement scalable initiatives to achieve optimization metrics that could include but are not limited to: hands-on training for users, coaching trainers and influencing improvements to current training curriculum and methodology, and synthesize and present user feedback into actionable recommendations for the Product or other cross functional teams
- Effectively assign team members to each initiative, provide coaching and track results
- Stay up to date with business priorities to ensure short and longer term optimization initiatives are prioritized appropriately
Automated medical documentation and data services
Augmedix is on a mission to rehumanize the physician-patient relationship and address the largest pain point in the US healthcare system — documentation burden.
- Do work that matter - Augmedix is a mission-driven company set on a course to improve the lives of doctors, to improve the care patients receive, and to create high-value jobs in countries that need them most. We take ownership of what we do and we’re driven to make an impact. When something needs to get done, we don’t wait for someone else to take the lead, we roll up our sleeves and get it done.
- Collaborate first escalate later - Stop. Collaborate and listen. We are #OneAugmedix and we pride ourselves on working together to solve problems before sounding the alarm. We believe in transparency and going to the source to solve problems. We trust each other’s expertise and we work together to find a solution. We know that we all make mistakes, but we learn and work together to move forward.
- Be a beast - We go above and beyond our job descriptions to get work done. We’re constantly breaking things and rebuilding them in smarter ways. And when the going gets tough, we embrace the challenge. We’re always learning from each other and rewarding each other for stepping up.
- Let doctor be doctor - We are obsessed with our customers, our partners, and the quality we deliver every second of every day. We don’t take shortcuts that compromise the quality of our work and we constantly reinvent processes to create more value for our partners.