Account Manager

Posted on 6/3/2024

Next Street

Next Street

51-200 employees

Tech-enabled solutions for small business equity

Financial Services
Social Impact


New York, NY, USA

Required Skills
  • 0 - 2 years’ experience working with entrepreneurs or small business owners
  • Fluency in Spanish or Mandarin is a plus
  • Passionate about small businesses and drive to help them be successful
  • Ability to navigate customer relationship management tools
  • Effective team player and collaborator
  • Ability to manage time and workplans across various projects
  • Understanding of audience and catering to their learning needs
  • Motivated by mission and committed to racial and economic justice
  • Willingness to challenge and be challenged
  • Partner with the NYC Department of Small Business Services to deliver services to businesses
  • Engage with small businesses to understand their needs and make recommendations for resources
  • Deliver Business Solutions courses and manage course schedule, instructors, and partnerships
  • Facilitate and present courses to provide businesses with relevant information and resources
  • Design and develop workshop content and tools for small businesses
  • Coordinate logistics for in-person and virtual courses
  • Maintain and establish long-term relationships with community partners
  • Support SBS marketing efforts and drive business development
  • Manage program performance and impact data processes
  • Prepare program impact reports for clients and stakeholders
  • Respond to customer inquiries in a timely manner
  • Collaborate with team members and stakeholders to achieve goals

Working at Next Street positions you within a dynamic team dedicated to addressing systemic barriers in small business support through tech-enabled solutions. This company stands out for its commitment to democratizing resource access and fostering equity, making it a leader in the industry of equitable business support services. The focus on leveraging technology to enhance accessibility and justice uniquely equips employees to not only excel in their careers but also drive meaningful societal change.

Company Stage


Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth