A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value. Every day, we make a choice to have an open mind and look on the bright and colorful side of life. We embrace and celebrate the uniqueness in everyone, inviting the world to Come As You Are!

The Sr. Manager, Business Operations  for planning, collaborating and owning the implementation of key initiatives to realize the full potential of the Crocs brand and business in the Americas Region. This includes working with key leaders on strategic initiatives, project management and tasks critical to the Americans Region financial targets, analyzing financial information to keep initiatives on track, and working with different functions and departments to ensure all leaders understand where initiatives stand in the development process. Additionally, ensures change related activities and projects are in place and on time.  

WHAT YOU’LL DO 

• Initiate, develop and drive project and business plans across the organization. Handle landmark relevant timelines & communication for specific processes & systems maintenance.
• Lead end-to-end process from initial conceptualization phase, through completion. Guiding business partners towards achievement of relevant timelines and turning points.
• Ensure standard processes are shared across the Americas commercial channels, functions and other international markets when applicable.
• Partner with leadership to drive initiatives forward and lead executive partners across the business. Position, coordinate and align consistent processes and approaches to delivery aligned with Brand Leadership principles.
• Build strong, high integrity business relationships with key internal and external partners, challenging upwards as well as downwards the status quo.
• Design, prepare and facilitate results-oriented alignment meetings against key achievements
• Collaborate closely with Finance to deliver against the identified value captured financial plan
• Proactively identify new opportunities and risk mitigating actions to further improve the value capture of work streams
• Enable fact-based, data informed decision-making, about project execution through creating transparency through the regular status and project KPI reporting

WHAT YOU BRING TO THE TABLE

• 5+ years of relevant work experience; experience in the fashion, apparel and/or footwear industry useful
  • MBA desirable in a field related to change or project management and / or process excellence is an advantage—or equivalent combination of experience and education
  • Project management experience required; project management certification a plus but not required
• Strong project management and process skills; project management certification useful but not required
• Ability to work under pressure with a bias for action; resilience
• Positive and optimistic approach
• Solutions orientated, ability to be flexible and deal with ambiguous situations
• Experience leading multiple sophisticated initiatives
• Organizational Design, change management, and development experience would be an advantage
• Strong analytical and conceptual thinking
• Capability to reduce complexity and to identify / handle dependencies
• Strong influencing and communication skills; a keen interest and desire to build connections among people that goes beyond support
• Strong integrator skills
• A willingness to listen, observe and learn from teams and individuals

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment.   

Title: Senior Manager of Staff, Retail Operations

Job Level: M3

Career Level: CL7

Salary Range: $115,000 - $130,000

Workplace Persona: Collaborator (hybrid work schedule; in office 60-80%). Relocation assistance provided.

This position is eligible to participate in a company incentive program.  

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.