Full-Time

Distribution Technician Supervisor

NJ Operations, Hopatcong

Deadline 8/30/26
FirstEnergy

FirstEnergy

5,001-10,000 employees

Investor-owned electric utility focusing on distribution

Compensation Overview

$139.8k - $167.8k/yr

No H1B Sponsorship

Stanhope, NJ, USA

In Person

On-site in Hopatcong, NJ; may travel to other FirstEnergy facilities as needed.

Bachelor's, Associate's

Category
Operations & Logistics (1)
Required Skills
AutoCAD
SAP Products

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Requirements
  • Bachelor's degree in related discipline and 4 years of related work experience is required; OR Associate's degree in related discipline and 8 years of related work experience is required; OR High School Diploma (or GED) and 10 years of related work experience is required. Related work experience is knowledge of construction and maintenance practices, procedures, work methods, materials, equipment and tools which would be used to determine the resources necessary to perform construction and maintenance work activities.
  • Must have demonstrated ability to lead initiatives and change implementation.
  • Awareness of National Electric Safety Code (NESC) and National Electric Code (NEC).
  • Demonstrated ability to effectively interpret work requests, engineering drawings, schematics, equipment instruction manuals and procedures to develop accurate work plans.
  • Working knowledge of the purpose, function, and operating characteristics of equipment and systems (i.e. substation, overhead lines, underground lines), as well as working knowledge of construction methods, maintenance practices, service practices, standards and procedures.
  • Skill in the development, collection, organization, and analysis of information from a variety of sources to compile and monitor reports (i.e., POFU, ESSS, WMI, etc.), providing information on backlog and productivity.
  • Must possess superior analytical skills and be able to effectively work with all levels of employees, as well as with customers, contractors and the general public, in a professional and courteous manner.
  • Knowledge of residential, commercial and utility electrical distribution and control systems.
  • Full proficiency with PC software applications including Microsoft Office, (Word, Excel, Access, PowerPoint, etc.) and Outlook, along with knowledge of SAP, geographical information system (GIS), customer request work scheduling (CREWS), FEWS, FWRD, FLEX, OMA, OMS, computer aided drafting (CAD/AutoCAD) and Energy Delivery Outage Application.
  • Ability to understand and apply knowledge of legal and regulatory requirements.
  • Understand the Company’s Accident Prevention Handbook and apply this to safety in the workplace.
  • Must have demonstrated ability to work independently or in a team environment, to manage, organize and prioritize work and ultimately meet strict deadlines.
  • Must have the ability to identify, troubleshoot, and resolve problems on projects and/or processes.
  • Must be self-motivated and able to multi-task with competing priorities, provide both internal and external quality customer service, and demonstrate effective verbal and written communication skills.
  • Must possess leadership qualities that allow one to provide effective guidance to others, coach others in effective decision-making and facilitate meetings.
  • Must have a personal vehicle to commute to various facilities and locations as required, possessing a valid driver’s license.
Responsibilities
  • Demonstrate and direct a solid commitment to all aspects of safety, strengthening the commitment to safety throughout the Substation staff.
  • Coordinate and supervise the daily activities of Distribution Techs, administrative support, and bargaining unit personnel by making decisions guided by policies, procedures, and business plan which help to drive continuous improvement across the business unit and FirstEnergy.
  • Conduct applicant interviews, manage employees’ performance to achieve established objectives, perform mid-year and year-end performance reviews with employees, and provide coaching on an ongoing basis.
  • Understand and manage work according to business needs, departmental budget, and regulatory requirements.
  • Identify capital solutions and work with Business Services to change orders from O&M to capital. Review capital orders to ensure correct time, material and invoice charging.
  • Continually seek opportunities to increase customer satisfaction and broaden/deepen relationships; anticipate customers’ needs and propose alternative solutions when necessary.
  • Identify and coordinate the specific construction and maintenance work activities and manpower required to complete a work request in compliance with company standards and legal/regulatory requirements.
  • Coordinate work request activity with other customers, contractors, internal entities and line department sections (including contacts beyond normal work hours, as appropriate), and provides status updates when requested.
  • Know how to call in UG Utility locates (i.e., OUPS, NJ ONE CALL, MISO Utility Tickets)
  • Submit switching requests to the Distribution Control Center
  • Submit requests for traffic control
  • Submit requests for outages in the Outage Management Database (reverse IVR)
  • Track completion of Regulatory and BES maintenance for Substations and Controls using Cascade and Excel. Provide regular updates to ensure State and BES regulatory commitments are fulfilled.
  • Manage the JC Substations Capital Spare Equipment Inventory utilizing Excel and Cascade to maintain an updated record of spare equipment.
  • Manage Cascade data and lead effort to maintain accurate Cascade data, including adding, modifying, and deleting equipment in Cascade, updating Cascade BES information, conducting routine audits of Cascade data, and providing Cascade training and support.
  • Lead the monthly process of assembling and reviewing of Controls and Substation closed orders in Cascade to ensure data integrity.
  • Monitoring the backlog of work and section productivity and providing management with weekly updates on progress.
  • Define, coordinate and assure the availability of the materials, equipment, special tools, and permits needed to establish work commitment dates and takes steps to expedite delivery when necessary and /or practical.
  • Maintain a firm two-week plan of section activities, and a one month projection of anticipated future activities providing management with a daily work plan and job contingency strategy. Monitor the backlog of work and section productivity and provide management with weekly updates on progress.
  • Support staff with the closing of job packets, by providing assistance with reviewing and updating designs to reflect actual construction, making certain that all materials are properly issued or credited as needed. Assists in reviewing and updating designs to reflect actual construction, making certain post construction job design can be utilized to update company mapping systems.
  • Review completed field prints and associated material list for accuracy and job packet completeness prior to job close out.
  • Set priorities for the team to ensure task completion; coordinate work activities with other supervisors and/or managers.
  • Analyze complex issues and develop actionable recommendations.
  • Lead, educate, and direct others to improve team effectiveness and communicate results/recommendations to varying audiences.
  • Encourage open, honest, direct, and ongoing conversation amongst team members.
  • Actively seek and share own knowledge of industry trends, competitors, etc. that affect the Business Unit and/or FirstEnergy Corp.
  • Implement improvement ideas related to work processes with the span of control.
  • Actively seek ways to build, challenge and add value within the scope of assignments. Develop high-level solutions for the most complex, technical assignments. Integrate broad, strategic concepts.
  • Promote a sense of urgency in the team for reaching goals and meeting deadlines, and provide strategic direction.
  • Understand the impact of change across current span of responsibility, as well as across multiple areas of our organization (i.e. operating companies).
  • Provide assistance during emergencies and storm-related activities and travel to various off-site locations as well as FirstEnergy office locations, training facilities and customer sites, when requested.
  • Provide assistance and support during absence of support staff, Supervisor, and/or Manager.

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Akron, Ohio

Founded

1997

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 29, 2026 results showed $0.50 EPS and reaffirmed $2.62 to $2.82 guidance.
  • FirstEnergy plans $6 billion 2026 capital spending and a $36 billion 2026-2030 investment plan.
  • West Virginia's Maidsville project targets 1,200 megawatts, data-center demand, and 2031 operation.

What critics are saying

  • Ohio retrial for Chuck Jones and Mike Dowling starts January 2027, extending HB6 scrutiny.
  • July 2026 PSC hearings on Maidsville face UMWA intervention and approval risk.
  • A regulatory trust collapse from HB6 can freeze future rate cases and generation approvals.

What makes FirstEnergy unique

  • FirstEnergy serves 6 million customers across six states with 24,000 transmission miles.
  • Brian Tierney’s June 2026 leadership hires target reliability, safety, cybersecurity, and technology modernization.
  • Mon Power and Potomac Edison control West Virginia generation, distribution, and the proposed Maidsville Energy Center.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

Tuition Reimbursement

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

4%
Signal Cleveland
Jul 23rd, 2026
Cleveland Public Power has 'history' of 'deferred maintenance,' chief says.

Cleveland Public Power has 'history' of 'deferred maintenance,' chief says. The cost of upgrades to Cleveland's city-owned utility could fall to residents and businesses already fuming over summer power outages. Cleveland Public Power needs to upgrade the system it uses to deliver electricity to residents and businesses. But the 120-year-old, city-owned utility's main source of money for improving its poles, power lines, underground cables and substations is the ratepayers themselves. That was the power grid dilemma that city officials laid out at a meeting in Ohio City on Tuesday night. Cleveland City Council Member Austin Davis called the meeting after summer heatwaves and storms knocked out power for thousands around Northeast Ohio, sparking resident frustration with both CPP and its investor-owned competitor, FirstEnergy. Some of CPP's equipment dates back almost to its first years in the early 20th century, Commissioner Ammon Danielson told the audience of about 60 people at Urban Community School. "Part of what we are dealing with is a history of, unfortunately, deferred maintenance," he said. "That is part of my goal and responsibility to change, and we are working on it. But the flip side of that as well is that it's expensive and our customers have to pay for it." City Hall, which has been working on a strategic plan for CPP, has previously said it could cost more than $250 million to overhaul the public electricity provider. The utility has raised its rates over the last two years - its first increase since the 1980s. Waiting so long to hike rates contributed to CPP's current situation, he said. CPP has also looked to grants to help pay for improvements, but Danielson said there aren't as many available as he would like. Another way to bring more money into the system is to add big new customers. Davis said council members have talked about trying to connect Cleveland Hopkins International Airport to CPP. That would require the utility to extend beyond its current service area, which does not include much of the far West Side. Businesses and neighborhoods feel the impact of power outages. Cleveland's outages have emerged as a major issue for City Hall this summer. Residents at Tuesday's meeting shared the financial and human toll that they blamed on power that came in and out. One said she had to pay an electrician to install surge protectors in her breaker box. Another said half of the fish in her fish tank died from her home's temperature fluctuations. A third, Sharon Sage, said she was starting to lose confidence in CPP. Sage moved to Cleveland last year and said the number of power outages surprised her. She told Signal Cleveland she lost electricity for a few days in March, April and July. When the power goes out, she and her neighbors - who include FirstEnergy customers - buy each other ice to help keep food cool, she said. She said customers shouldn't take a "this is just what it is" attitude toward power outages. "I fight against that because I don't feel that's the right mindset," she said in a phone interview Wednesday. Sage said she would be open to paying higher rates for power system upgrades, but that not all customers could absorb the expense. CPP should be transparent about costs if it does seek a rate hike, and it should pursue other options, too, she said. "I would just want to make sure that raising our power bills is not the full solution, but a part of the solution," Sage said. Danielson said overheating underground cables were at the heart of the CPP outages in the first week of July. He also acknowledged that CPP has struggled to communicate with its customers. The utility's online outage map displays widespread outages but not smaller ones. CPP's customer callback feature had broken, too, but was now fixed, he said. The nonprofit Ohio City Inc. has urged Mayor Justin Bibb to offer emergency relief to businesses that lost customers and saw food spoil over the July 4 weekend. City Hall said it would meet with businesses and the nonprofit about the power problems. Cleveland Public Power vs. the competition. If CPP has a face-saving card to play with unhappy customers, it is this: Cleveland Public Power is not FirstEnergy, the investor-owned utility that admitted to its central role in the multimillion-dollar House Bill 6 scandal and this year inked a $275 million settlement with the Public Utilities Commission of Ohio. Once known colloquially as Muny Light, CPP has long been in competition with Cleveland Electric Illuminating Co., now a FirstEnergy subsidiary. Danielson said pointing to FirstEnergy's own power outages doesn't help CPP's customers. But he did have a chance to draw a contrast when asked if it was feasible to merge with another electric company. "We're competing with a utility that is not our good friend," Danielson said. "They are much larger than us. And certainly, there is no interest in merging. I think we have kind of polar goals in life in terms of why we are operating our utilities." That won him a smattering of applause in Ohio City. Have questions about power outages? Fill out the form below. 0 of 600 max characters

NCWV News
Jul 13th, 2026
Fairmont State University receives grants for STEM camps and student employment programs.

Fairmont State University receives grants for STEM camps and student employment programs. Fairmont State University received grant funding totaling $20,000 from the FirstEnergy Foundation and $10,000 from the EQT Foundation to support student-focused initiatives on campus, according to a July 13 announcement. The university's Office of Sponsored Programs assisted in obtaining these grants. The funds were used to host two Science, Technology, Engineering, and Mathematics (STEM) summer camps and support the university's Student Professionals Corps (SPC). The STEMpact Camp aimed to help rising tenth and eleventh-grade students envision themselves as future scientists, engineers, and mathematicians by exposing them to career opportunities. Similarly, the Aerospace Careers & Engineering (SPACE) Camp provided high school students with immersive STEM and college-readiness experiences. Both residential camps offered enrichment opportunities designed to help West Virginia youth see themselves succeeding in higher education. The university's Title III Strengthening Institutions Program grant from the U.S. Department of Education established the SPC program to provide professional student employment opportunities aligned with post-graduation career goals. Through on-campus employment experiences focused on workforce development and career readiness, Fairmont State sought to improve higher education attainment rates in West Virginia. Stephanie Jones, Associate Professor of Mathematics Education; Todd Ensign, Ed.D., STEM Outreach Specialist; Nicole Samson, Career Connections Coordinator; and Valerie Morphew, Ed.D., Assistant Provost for Teaching and Learning Innovation and Title III Project Director led these projects. Jones said, "This funding allowed us to provide high school students with a preview of what further study in a STEM field could look like. It also supported our goal of helping students develop a network of peers, undergraduate students, and faculty members who could encourage them as they completed high school and considered higher education." Ensign said that support from FirstEnergy Foundation and EQT Foundation helped lower participation costs for SPACE Camp: "Thanks to the support from the FirstEnergy and EQT Foundations, we were able to dramatically lower the cost of participation for SPACE Camp. In our fifth year, we had a strong following, with half of our 24 students returning year after year to engage in a rotating STEM topic." Samson said about her role as SPC Project Lead, "Participation in this program helped students build confidence, distinguish themselves from their peers, and prepare for the transition from the classroom to the workforce. The SPC also offered meaningful work experiences that provided financial support to students as they pursued their undergraduate degrees."

News 5 Cleveland
Jul 2nd, 2026
From a transformer fire to intentional outages, many in Cuyahoga County face power outages amid heat wave.

From a transformer fire to intentional outages, many in Cuyahoga County face power outages amid heat wave. Both Cleveland Public Power and FirstEnergy are experiencing outages on Wednesday, causing businesses to shut down early and residents fearing the heat. Posted 8:22 PM, Jul 01, 2026 and last updated 8:36 PM, Jul 01, 2026 CUYAHOGA COUNTY, Ohio - The start of this week has seen brutal temperatures, so now more than ever, people are heavily relying on air conditioning. Both Cleveland Public Power and FirstEnergy are experiencing outages, though, causing businesses to shut down early and residents fearing the heat. In Lakewood, residents are no stranger to power outages, especially during the winter. Now that summer has rolled around, residents like Cheyenne Burke were hoping for a seamless electrical experience. "The last time actually was a couple of days ago right before this heat wave," Burke told me on Wednesday. "About 5:30 in the morning, for about an hour. It felt intentional like they were trying to wait before, you know, everybody was up and getting to work. It lasted for about an hour and just kind of, out of nowhere, woke me up, turned all my fans off." She did not experience a power outage Tuesday or Wednesday. That could very well change, though. Cleveland Councilman Charles Slife posted to social media that FirstEnergy was working to install two new poles on Wednesday: one on Rocky River Drive near St. Joseph Academy and another in Lakewood. When passing Edwards Avenue Wednesday afternoon, though, I saw what looked to be a new pole being installed. Slife said because of the installations, there would be a temporary and intentional power outage at some point. He said the outage may last up to an hour for those affected. I reached out to FirstEnergy for an interview. A spokesperson provided a statement instead. We understand how frustrating it is to be without power and do not take planned outages lightly, especially during extreme heat. As a precaution, we are installing two new poles in Lakewood and Cleveland that will strengthen the local system and help reduce the risk of a longer or more widespread outage while electric demand is high. To complete this work safely and switch customers to the new equipment, a temporary outage may be required. We will inform customers who may be impacted by a temporary outage before it happens. We appreciate our customers' patience as our crews work as quickly and safely as possible to complete this work. FirstEnergy spokesperson I followed up asking for specifics on how long the outage could last and when it could happen, but FirstEnergy didn't say. "The first thing going through my mind is why now? Why this moment? Why during a heat wave do you decide to intentionally turn what's saving a bunch of people's lives off, keeping us all cool? Even if it is only for an hour, which I don't know if that'll be the case, why now?" Burke said. "The fact that I don't know when it's going to happen, I don't know where it's going to happen. I wish that the Illuminating Company and FirstEnergy would communicate with us a little bit more. It'll give us a little bit more information to work with when we're dealing with our power going out." With the number of outages she's experienced in her time as a Lakewood resident, she said she has started preparing by purchasing a backup generator and portable chargers. "I wish you would plan better. I wish you would inform us of more. I wish we knew about these things way before they happened, especially if they're planned. It should have been fixed a long time ago. It should not be something that they up and fix during a heat wave," Burke said. FirstEnergy wasn't the only one under a microscope Wednesday. Cleveland Public Power is also receiving backlash after a transformer near West 57th Street and Memphis Avenue appeared to have caught fire late in the afternoon. The power outage impacted those surrounding the transformer, including Dina's Pizza and Pub. Jill Carter, a longtime employee of the business, told me it was the second day in a row they've had to close early due to an outage. Carter said the power went out at Dina's around 5 p.m. on Tuesday. "(We) had a full bar. Half of the restaurant did not come back on after nine o'clock, so we had to close. We lost business yesterday, which was a very busy night," Carter said. Twenty-four hours later, and the power went out again around 5:15 p.m., Carter said. She said Wednesdays are busy nights as well as the business runs a two-hour-long game called "Name That Tune." "We have a lot of reservations and regulars that come in for it, so unfortunately, we closed within a half hour of us getting here today," Carter said. Carter said 12 large parties had to be notified of cancellation and closure. "It impacts everything. People come every week for it. Literally had to call everybody and let them know that we are closing," Carter said. Carter told me this week's outages are nothing new as the restaurant consistently has problems with Cleveland Public Power. "We can't keep doing this. It's affecting Dina and everybody that works here. We have about 90 employees," Carter said. We reached out to Cleveland Public Power for more information Wednesday afternoon, but have yet to hear back. CPP did post to social media that electricity use is expected to remain "very high" across Greater Cleveland and the surrounding region. Cleveland Public Power asked that customers conserve energy between 4 p.m. and 7 p.m. "Small changes across our community can make a big difference during periods of high electricity demand. Thank you for doing your part to help keep power reliable for everyone," Cleveland Public Power said on social media. If CPP provides information regarding the outage near West 57th Street and Memphis Avenue, we'll share that here. We Follow Through Want us to continue to follow through on a story? Let us know.

Great Devine Development
Jun 30th, 2026
Cleveland Real Estate market update - June 30, 2026.

Cleveland Real Estate market update - June 30, 2026. Cleveland Real Estate: Wolstein Center Comes Down, 10 Acres Open Up, and the Wellman Fund Goes Live Here is your daily breakdown of the Cleveland real estate market for June 30, 2026. Today, the theme is demolition and rebirth: massive, obsolete structures in the urban core are coming down to make way for the next generation of Cleveland real estate. 1. Cleveland State to demolish Wolstein Center - 10 Acres freed. The future of the Wolstein Center is finally settled. Cleveland State University has officially secured a $15.6 million state loan from the Ohio Department of Higher Education to demolish the 35-year-old arena. While a final demolition timeline has not been set, this funding is the critical first step in CSU's long-term master plan to shrink its campus footprint. The demolition will open up 10 contiguous acres of prime downtown real estate. Early analyses value the land at $10.5 million and suggest it will be targeted for a massive new commercial and multi-family mixed-use development. For context, 10 contiguous acres in the heart of a major American city is extraordinarily rare. This is the kind of opportunity that attracts national developers and institutional capital. 2. Firstenergy tears down historic 1919 landmark in Stockyards. A massive, familiar landmark in Cleveland's Stockyards neighborhood is coming down. FirstEnergy is currently spending $6 million to demolish its historic 84,000-square-foot brick service center on Ridge Road. The building, originally constructed in 1919 by the Cleveland Electric Illuminating Co., became obsolete after FirstEnergy opened a brand new $22.1 million, 105,000-square-foot modern facility at the back of the same 32-acre property. The demolition of the historic structure clears the front of the Ridge Road parcel and signals the continued modernization of Cleveland's industrial and utility infrastructure. The Stockyards neighborhood, long overlooked by developers, is quietly seeing significant reinvestment. 3. Mayor Bibb launches the Samuel T. Wellman Site Readiness Fund. Mayor Justin Bibb hosted a press conference to announce a major milestone in Cleveland's industrial redevelopment strategy. The city's primary fund for clearing blighted industrial sites has been permanently renamed the "Samuel T. Wellman Site Readiness Fund," honoring a recent $10 million donation from the Wellman family. This fund is the financial engine behind the city's push to clean up environmentally distressed brownfields and prepare them for modern advanced manufacturing. It is specifically targeting the new 350-acre Midline district on the East Side, where demolition and site prep work is already underway. 4. Amtrust signs 60,654 sq ft lease at 1300 E. 9Th Street. Despite the national narrative surrounding the "death of downtown office space," prime Class A buildings in Cleveland are still pulling major tenants. The Coyne Team announced they successfully represented the owners of 1300 E. 9th Street in securing a massive 60,654-square-foot lease with AmTrust Financial Services. This "flight to quality" proves that corporate tenants are still willing to commit to large-scale downtown footprints, provided the building offers top-tier amenities and a premier location. Want to stay ahead of the market? The best deals in Cleveland never hit the open market. Whether you are looking for your next flip, a cash-flowing rental, or a development site in the path of progress, you need access to off-market inventory. Reach out at [email protected] or call 216-479-9237 - Great Devine Development Incorporated is here to help you navigate the market and find the right opportunity. Sources: Crain's Cleveland Business, NEOtrans, YouTube / TV20 Cleveland, Instagram / Terry Coyne. Published June 30, 2026 by Joshua Ryan Meador, Great Divine Development. Want first access to off-market deals? The best Cleveland deals never hit the MLS. Join its VIP investor list and get new off-market properties by text and email before anyone else. Join the Investor List By joining, you agree to receive SMS/calls from Great Devine Development. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

PR Newswire
Jun 17th, 2026
FirstEnergy names three senior leaders to drive operational, Safety and technology performance.

FirstEnergy names three senior leaders to drive operational, Safety and technology performance. Jun 17, 2026, 16:47 ET Experienced leaders will help improve reliability, accountability and customer experience AKRON, Ohio, June 17, 2026 /PRNewswire/ - FirstEnergy Corp. (NYSE: FE) recently named three senior leaders to strengthen operational performance, advance its safety culture and accelerate enterprise-wide technology transformation: Chris Beam as President, West Virginia/Maryland Operations; Hanneke Counts as Vice President, Environmental Health and Safety; and Daniel Puscas as Chief Information Officer. Together, these leaders complement FirstEnergy's business strategy by reinforcing key priorities: operating the system safely and reliably, executing investments with discipline and modernizing the tools and processes that support the business. Their combined experience will help the company strengthen performance while creating a better experience for customers, employees and stakeholders. Beam will lead FirstEnergy's West Virginia and Maryland business unit, including Mon Power and Potomac Edison, along with the company's regulated generation business. He will oversee safe, reliable and efficient operations, financial performance and the regulatory and legislative strategy that supports the company's investment plans, reporting to Wade Smith, President, FirstEnergy Utilities. In her role overseeing the company's enterprise safety organization, Counts will drive a more consistent, risk-based approach to preventing serious injuries and strengthening field execution. She will focus on standardizing safety practices across the company, expanding field coaching and observation programs and reinforcing a culture where employees take ownership of safe work. Counts reports to Chief Operating Officer Toby Thomas. Reporting to FirstEnergy Board Chair, President and Chief Executive Officer Brian X. Tierney, Puscas will take charge of FirstEnergy's enterprise technology, digital and cybersecurity strategy. He will oversee IT operations, digital platforms, cybersecurity and innovation efforts, with a focus on improving system reliability, enabling data-driven decision-making and supporting the company's transition to a more modern, efficient operating model. Christian T. Beam Biography Beam joined FirstEnergy in 2025 as Vice President, Generation Project Development, leading strategy and regulatory engagement for new generation assets in West Virginia, including Mon Power's integrated resource plan, and working closely with regulators and stakeholders to advance investments supporting reliable service. Prior to FirstEnergy, he spent more than three decades at American Electric Power, including executive leadership roles overseeing generation, transmission and safety and serving as President and Chief Operating Officer of Appalachian Power. He holds a Bachelor of Science in Technical Management from DeVry University. Hanneke Counts Biography Counts joins FirstEnergy with extensive experience leading global environmental, health and safety organizations. She most recently served as Senior Director of Global Environment, Health and Safety at Westinghouse Electric Company, where she transformed safety programs, strengthened risk identification and improved performance. Previously, she was Vice President of Global Health, Safety, Environment and Security at Eastman Chemical Company, leading a global team of more than 350 employees across 50+ sites and driving measurable improvements in safety performance and operational efficiency. She holds a Master of Engineering in Environmental Engineering and a Bachelor of Science in Mechanical Engineering from Clemson University and is a Certified Safety Professional. Daniel Puscas Biography Puscas joins FirstEnergy with more than 20 years of experience leading technology and operations transformations. He most recently served as a partner at Fortium Partners, advising companies on technology strategy, operational improvements and restructuring initiatives. Previously, he was a Director at AlixPartners, where he served in multiple chief information officer and chief operating officer roles, leading transformations, post-merger integrations and cost optimization efforts and modernizing IT systems and enterprise resource planning platforms. Earlier, he held senior leadership roles at Comerica, leading large-scale technology operations and supporting multiple acquisitions. He holds a Master of Business Administration in Finance from the University of Detroit Mercy and a Bachelor of Science in Business Administration from Central Michigan University. Professional photos of Beam, Counts and Puscas are available for download on Flickr. About FirstEnergy FirstEnergy Corp. is dedicated to integrity, safety, reliability and operational excellence. It's electric distribution companies form one of the nation's largest investor-owned electric systems, serving more than 6 million customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at firstenergycorp.com and on X @FirstEnergyCorp. SOURCE FirstEnergy Corp.