Senior Field Coordinator

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Business Enablement/Support

All Job Posting Locations:

Irvine, California, United States of America

Job Description:

Johnson & Johnson MedTech company is recruiting for a Sr. Coordinator role supporting the Eastern region.

The Senior Field Coordinator role will provide diverse administrative and subject matter expert support to the US Commercial Effectiveness Director, Area Vice Presidents, Regional Business Directors, Field Sales personnel, and home office personnel within a high growth environment. 

Utilizing Microsoft Office and other programs, the Senior Field Coordinator will maintain information encompassing the highest level of confidentiality, make decisions in support of the field sales organization and interact with all levels of the workforce including business partners, customers, affiliates, and faculty.  This individual will adhere to company retention policies, maintain performance documents, and customer exchange documentation. The Senior Field Coordinator will manage and assist the managers in certain employee-related activities such as onboarding, off-boarding, and transfers of the employees. This individual frequently consults with business partners and field sales on function-specific policies and procedures and prepares communications, presentations, custom reports, and sales analyses.

The Senior Field Coordinator will be responsible for, but not limited to, the following:

• Anticipate business needs and act to fulfill with minimal supervision.
• Exercise sound judgment and confidentiality to assess and resolve complex situations/problems and respond to frequently shifting priorities across multiple departments.
• Acts as a role model to educate and share business information to peers.
• Serve as communications liaison and information resource between outside vendors, home office departments to and from field sales personnel.
• Utilize business knowledge to develop, improve, and support on-boarding and off-boarding procedures and communicate to Field personnel.
• Actively stay informed of company policies, procedures, and guidelines relevant to the functioning of the organization and provide guidance to applicable staff.
• Collaborate frequently with senior management to solve complex problems regarding project, department, or division-related work.
• Schedule meetings though Zoom or Teams, secure call-in numbers, prepare meeting agendas and presentations and manage attendance and logistics.
• Manage field sales organization roster and email distribution lists.
• Draft correspondence, organization charts and presentations.
• Arrange domestic travel, complete travel expense reports, and manage logistics travel-related activities.
• Manage agreements and contracts with outside consultants and contracts; establish PO’s and work agreements per J&J company policies.
• Provide administrative support to Field Sales Leadership for day-to-day operations and individual projects.
• Handle confidential business and HR matters (email, correspondence, files, documents) with highest level of professionalism.
• Manage and execute sponsorships, exhibits, displays and payments for trade shows, conferences and symposiums for BWI organization.
• Facilitate all personnel movements to include:  on-boarding, off-boarding, transfer, and promotion activities and provide communication to field management and new hires / separating employees regarding J&J procedures.
• Conduct bi-weekly new hire orientation meetings and maintain associated presentations.
• Consult with business partners and field sales on function-specific policies and procedures (Fleet, Mobility, Credentialing).
• Liaison between other J&J MedTech opcos and BWI for Field administrative tasks (on-boarding processes, vendor credentialing, fleet, mobility, Exhibits, EHS, etc.)
• Manage supplier-related programs for field associates (dosimeters, giveaways, office supplies, awards)
• Manage employee recognition programs such as Spotlight, Credo, Winning Spirit, and Inspire
• Collect and validate field trainer compensation requests quarterly.
• Participates in special projects and performs other duties as assigned/requested

QUALIFICATIONS:

Suggested minimum of 2 years as a Field Coordinator, or Associate’s degree and three years of administrative experience or a minimum of a high school diploma and five years of administrative experience are required. Proficiency in Microsoft Office including Excel, PowerPoint, Word, SharePoint, and Outlook is required. Experience with Concur, SalesForce and eMarketplace software preferred. Bachelor’s degree preferred.

• Strong written and verbal communication skills and the ability to work both as a team member and independently are required.

• Flexibility to adapt to evolving business needs.

• Strong analytical and presentation skills are required.

• Take initiative and exercise sound judgement to assess and resolve complex situations/problems and respond to frequently shifting priorities / deliverables across multiple departments.

This position is remote-based and may require up to 10% travel.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. ·

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

• This position is eligible to participate in the Company’s long-term incentive program.

• Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year

• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

• Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year

• Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

This position is remote-based and may require up to 10% travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

$53,900.00 - $95,700.00 USD Annual

Additional Description for Pay Transparency: