UX Research Intern

About Alaan

Alaan is the Middle East’s first AI-powered spend management platform, built to help businesses save time and money.
Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend.

Founded in 2022, Alaan is already the trusted partner of over 2000 leading businesses across the UAE and KSA, including G42, Careem, McDonald’s, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan.

In just three years, Alaan has become the #1 expense management platform in the Middle East- and we’ve done it while becoming profitable.

Alaan is also backed by Y Combinator and top global investors, including Peak XV (formerly Sequoia India & SEA), and built by a world-class team with experience from McKinsey, BCG, Goldman Sachs, Careem, Rippling, and other high-growth companies. This creates an environment where employees learn from top-tier talent while building at startup speed.

We’re not just building software. We’re reimagining how finance works for modern businesses across the region.

About the role

We're looking for a UX Research Intern to join our team in Bangalore and work directly with our research lead on studies that shape product, sales, and marketing decisions across the UAE.

Research at Alaan moves fast. To keep it moving, we need someone who can own the operational side of research, from recruiting the right participants to coordinating sessions to keeping everything organised, and additionally supporting the Senior Researcher on insight generation and cross-functional delivery.

This role is research-first. You'll be embedded in real studies from day one, contributing to synthesis and building artefacts. A strong focus on research ops is what makes this role unique.

What you'll do

• Own research ops: participant recruitment, screening, scheduling, incentive management, and session logistics
• Support end-to-end qualitative research: interviews, usability sessions, and contextual enquiries with Alaan's customers across the UAE.
• Analyze session notes and support synthesis: clustering findings, building affinity maps, surfacing patterns
• Support building research artefacts: journey maps, personas, research reports, and presentation decks that communicate findings across the team
• Draft participant-facing communications: outreach emails, screeners, and consent forms
• Maintain research trackers and repositories so studies are well-documented and easy to build on
• Take ownership of smaller, self-contained studies with guidance from the research lead
• Stay across user signals: support tickets and session recordings to flag emerging themes

What we are looking for

• Currently pursuing or recently completed a undergraduate degree in Psychology, Organisational Psychology, Human-Computer Interaction, Sociology, Design, or a related field. Final year students and fresh graduates welcome.
• Genuine curiosity about people and why they behave the way they do. You find it interesting to understand the why, not just the what.
• Highly organised with strong follow-through. You track things, close loops, and don't need to be chased.
• Clear communicator, written and verbal. You can write a participant email, take clean session notes, and summarise a conversation accurately.
• Comfortable with ambiguity. Research timelines shift, participants drop out, plans change, and you adapt.
• Bonus: Exposure to qualitative research methods, even in an academic or personal project context.
• Bonus: Experience with tools like Notion, Miro, Dovetail, Calendly, or Maze.

What's in it for you

• Work on research that directly shapes the product, not desk research that sits in a drawer.
• Learn what it really takes to run research inside a fast-moving company, including the operational side that most internships skip over entirely.
• A structured pathway to grow into a junior researcher.
• Competitive stipend, often above market for equivalent internship roles.
• Flexible hybrid culture, and a research lead who is invested in your growth.

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