Full-Time

Teller

Updated on 8/22/2026

Deadline 8/27/26
Wells Fargo

Wells Fargo

10,001+ employees

Diversified financial services: banking, lending, investments

Compensation Overview

$22 - $27.50/hr

+ Incentive opportunities

No H1B Sponsorship

Thousand Oaks, CA, USA

In Person

Saturday work is required.

Category
Retail (1)
Required Skills
Risk Management
Customer Service

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Requirements
  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education.
  • Ability to work a schedule that includes Saturdays.
  • This position is not eligible for visa sponsorship.
Responsibilities
  • Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
  • Process routine service transactions, including deposits, withdrawals, payments, and check cashing, accurately.
  • Welcome customers, understand their needs, and guide them to efficient banking methods, including digital tools, self-service options, or the appropriate team member.
  • Build customer relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
  • Use communication and active listening skills to clarify needs and provide clear, simple solutions or next steps.
  • Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.
Desired Qualifications
  • Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, with the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Proven cash-handling experience.
  • Ability to build accuracy, confidence, and consistency quickly in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools to improve convenience.
  • Strong collaboration and relationship-building skills, with the ability to work effectively with branch teammates to deliver a consistent customer experience.
  • Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Wells Fargo offers a broad range of banking, mortgage, investing, credit card, and wealth and commercial services in the United States. Its products work through a network of branches, ATMs, and digital platforms, combining everyday banking with lending, investment products, and advisory services. The company differentiates itself with a large nationwide branch presence, a wide mix of financial services under one roof, and a focus on secure, user-friendly technology. Its goal is to help customers manage, protect, and grow their money by providing trusted, accessible financial solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1851

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Simplify Jobs

Simplify's Take

What believers are saying

  • Second-quarter 2026 profit rose 17%, with consumer spending and business cash flows strong.
  • Wealth assets reached $2.4 trillion in 2Q26, lifting fees and advisor productivity.
  • Average deposits rose 10% and loans 12% year over year, supporting net interest income.

What critics are saying

  • Severance and restructuring still hit earnings; 2026 expenses stay near $55.7 billion.
  • The 2018-2020 sales-practices scandal still defines Wells Fargo's reputation with regulators and candidates.
  • Investment-banking expansion faces JPMorgan and Goldman Sachs, risking talent-poaching costs and weak returns.

What makes Wells Fargo unique

  • Asset-cap removal in 2025 freed Wells Fargo to grow balance sheet again.
  • Charlie Scharf rebuilt the bank since 2019, ending all outstanding consent orders.
  • Wells Fargo is pushing AI and Advisor Gateway to deepen cross-sell and productivity.

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Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Parental Leave

Disability Insurance

Life Insurance

Tuition Reimbursement

Commuter Benefits

Adoption Assistance

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