Description

Chief Technology Officer (CTO)

We are seeking a highly skilled and experienced Chief Technology Officer (CTO) to set strategy and make executive technology decisions on behalf of the organization including managing a technology budget and making the necessary investments to align the organization with its vision for its technological needs. If you are a technology visionary with expertise in technological development who executes that vision, we want to hear from you! Working directly with the CEO, you will act as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead system and quality assurance processes to ensure the protection of Utilities’ assets while maintaining and evolving technology needs. For this role, we are seeking expertise supporting a growth strategy by expanding existing customer relationships, anticipating current and future needs, developing new business opportunities, and cultivating partner relationships. Additionally, the CTO holds the fiduciary responsibility for developing, administering, monitoring, and coordinating the enterprise technology budget as decisions related to technology needs influence spending patterns for departments and programs across the organization.

Duties & Responsibilities

• Lead a direct team of 175 + FTE and 100+ contractors. 
• Translating the core strategic vision into a prioritized roadmap, maintaining best practices and process related to product planning and overall product lifecycle management.
• Increasing portfolio value and expand market share by ensuring a customer-centric product development and innovation roadmap.  
• Managing the entire product development lifecycle (PDL) and software development lifecycle (SDLC) from concept to strategic planning to tactical activities.  ​
• Working with engineering teams to articulate technical requirements in order to take roadmap initiatives through the development lifecycle from prototype to generally available to end of life.  
• Managing, maintain, transform and grow the existing suite of products.
• Optimize the product portfolio, determine core products, product migration and consolidation priorities, and cross-product initiatives including product integration.
• Actively engaging with customers and proactively evangelize TeleTracking’s offerings to customers, potential customers and partners.  
• Working with the executive management team, sales and marketing to understand business drivers, market requirements and competitive issues and design products accordingly. Similarly, ensure organizational alignment on readiness for new releases in the sales/delivery channels. 
• Sharing information and developing a collective understanding of programs and issues. Structuring technology policies, procedures, and standards to ensure organizational success.
• Leading your team in identifying, comparing, selecting, and implementing technology solutions and partnerships to meet current and future needs.
• Making technology-related recommendations supported by data for policy adoption that includes analysis of current regulatory actions, technological innovations, and fiduciary considerations.
• Conducting research to remain up-to-date and knowledge regarding industry trends and emerging technologies in anticipation of new processes and system alterations, as well as to analyzing and improving technology standards across the organization to maintain a technological advantage.
• Tracking and controlling the developments of annual operating and capital budgets for purchasing, staffing and technology operations
• Advocating and communicating technology capabilities internally and externally, including leadership, Utilities Board, customers, partners, and vendors.
• Providing technical leadership at the enterprise level and serve an integral role in operations and business development.
• Developing a staffing plan and performance management/motivation to hire and retain industry-leading talent. 

Requirements and Skills

• Your experience includes executive leadership roles demonstrating a track record of technology innovation, design, development, and implementation. Typically, this experience would include at least 15 years with organizational management, process improvement successes, strong financial acumen, successes leading complex contractual relationships, excellent understanding of customer behavior, and keen insights regarding technology and business trends.
• Success creating and executing strategic roadmaps and establishing release cadences. Experience implementing current SaaS development methodologies and best practices (including design, implementation and operation of distributed services/APIs.
• Tangible experience with cloud migration and developing and deploying cloud-based infrastructure and services; experience up-leveling and training teams around cloud/SaaS methodologies.
• Demonstrated success delivering customer-centric tools adding value to the end uses while also anticipating internal operational needs and delivering tools that result in value-added services to the organization.
• Experience working and influencing across geographic and functional boundaries. Demonstrated understanding of global market dynamics and issues.
• Strategic thinker and effective communicator offering expertise in technological development and the demonstrated ability to implement and execute organizationally.
• Demonstrated ability to attract, build, mentor and direct a high-performing, cohesive team. Evidence of leading diverse teams through influence to achieve shared objectives.

Education

• Bachelor’s degree in business, computer science, or related field; Master’s degree in business or a technology-related discipline preferred.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office, handle various types of media and equipment, and visually or otherwise identify observe and assess.  The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

TeleTracking has a COVID-19 vaccination policy which mandates vaccination or an approved exemption due to religious or medical reasons.  We require all newly hired U.S.-based employees, regardless of full-time, part-time, temporary, intern, exempt, non-exempt, or any other status or classification and regardless of work or remote work location to be fully vaccinated and any offer from TeleTracking is contingent on being fully vaccinated against COVID-19 prior to starting your employment.  Any accommodation request will be objectively considered in accordance with the Federal, State, and Local laws on a case-by-case basis. 

TeleTracking is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment.