ServiceNow Senior Technical Consultant

Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a Sr. ServiceNow Technical Consultant that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements

Fujitsu Right Now:
There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.

Work Style:

• Fulltime / Permanent
• Canada, Remote: Candidates may be based anywhere in Canada.
   

What we offer:

• The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
• Unrivalled investment and training in you and your career
• Stimulating environment offering ongoing learning opportunities
• Culture of innovation and inspiration
• Competitive salary and generous benefits 
• A very flexible and creative environment for everyone

Role and Accountabilities:
 
This will suit an experienced ServiceNow professional with a successful recent track record. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. 
 
Candidates will be experienced in leading ServiceNow engagements end to end, 
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:

• Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
• Configure  / customize ServiceNow platform specifically Integrations with external third party systems or applications.
• Prior hands-on experience implementing CMDB, Discovery and ITOM solutions.
• Define business problems/opportunities with constraints, goals, budgets and timelines.
• Communicates technical problems and solutions to both technical and non-technical audiences.
• Ability to convey complex technical concepts in understandable business terms
  Consults with business analyst/project manager to develop appropriate technical solutions.
• Document and gain acceptance / approvals of selected final solutions.
• Execute technical solutions in capacity as a ServiceNow lead, subject matter expert.
• Coach and advise other Developers.

Qualifications

Skills and Experience Requirements:

• Bachelor's degree with at least 5 years of ServiceNow design and development experience
• Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM, and other custom apps.
• Experience developing ServiceNow solutions and technical design documents from business requirements.
• Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
• Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
• Experience developing, implementing, and maintaining large-scale applications and systems.
• At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
• Must have strong requirements gathering experience.
• Programming expertise in Java, JavaScript or other functional programming languages
• Demonstrated understanding of ITIL practices
• Excellent written and oral communication skills.

Skills and Certifications

• ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
• ITIL v3 certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities

Our commitment to diversity and equity:

At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every member of the Fujitsu Group. We embrace diversity and equal opportunity. Qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity or orientation, sexual orientation, national origin, genetics, disability, age or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, customers, and partners.

Fujitsu salaries are aligned to the specific geographic location in which the work is primarily performed. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the circumstances of each situation. The pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: specific skills, qualifications, experience, and comparison to other employees already in this role. The pay range for this position is estimated at $115,000 to $160,000 CAD. Additionally, this role may be eligible for a short-term incentive based on company results and individual performance.

As a technology company, Fujitsu recognizes that human resources are its most important capital. To create an environment where all employees can work positively and healthily, both in mind and body, we offer a full range of health, financial savings plan, and other benefits.

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