Full-Time
Healthcare Partner Account Manager
Posted on 1/30/2025
Luna Physical Therapy
501-1,000 employees
Home-based personalized physical therapy services
Compensation Overview
$75k - $90kAnnually
Senior, Expert
Irvine, CA, USA
Hybrid/remote work; willing to cover the Greater OC, CA area.
- 5-10+ years of related experience, should include 2+ years in healthcare.
- Acts as the 'face' of Luna in a region.
- Oversees and manages 3+ markets and focuses on key partners to grow sales.
- Utilize various business development practices to grow the region by working with our partners to increase awareness amongst physicians and clinical practices.
- Manage high-volume partner accounts by identifying key opportunities for growth and executing against the plan.
- Achieve HVA physicians and accounts and implement the HVA process as needed.
- Schedule and perform virtual and in person briefings with physician teams to introduce them to the Luna process and develop successful working relationships.
- Analyze regional data and innovate new processes to increase patient volume.
- Maintain orderly, comprehensive data to remain organized and knowledgeable of all working relationships and necessary follow-up communications.
- Collaborate effectively and openly with Luna employees, specifically the internal key stakeholders partnered with you, and contribute respectfully, professionally, and kindly to the Luna team.
- Meet or exceed monthly productivity and results-based goals.
- Always maintains a resilient, determined attitude.
- Willingness to cover the Greater OC, CA area.
Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a wide range of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients, and they bring all necessary equipment to the patient's home. Appointments are flexible, available seven days a week, accommodating various schedules. Luna stands out from competitors by emphasizing convenience, personalized care, and a focus on home healthcare.
Company Size
501-1,000
Company Stage
Series B
Total Funding
$59M
Headquarters
Menlo Park, California
Founded
2018
Simplify's Take
What believers are saying
- Luna's partnerships with health systems expand access to in-home therapy services.
- Luna's new clinical programs reduce MSK care costs and improve patient outcomes.
- High patient satisfaction and rapid expansion position Luna as a market leader.
What critics are saying
- Increased competition from other in-home healthcare providers may dilute Luna's market share.
- Reliance on insurance billing poses risks if reimbursement rates change unfavorably.
- Rapid expansion may challenge Luna's ability to maintain quality care and satisfaction.
What makes Luna Physical Therapy unique
- Luna offers personalized in-home physical therapy, unlike traditional facility-based services.
- Luna's therapists are licensed, board-certified, and average over 10 years of experience.
- Luna's AI division enhances patient care with Auto Charting and scheduling chatbots.
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Benefits
Bonus structure
Remote Work Options
Health Insurance
401(k) Retirement Plan
Stock Options
Paid Vacation
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 1%Baylor College of Medicine teams with Luna to expand access to in-home, outpatient physical therapy services.
NASHVILLE, Tenn. and CLEVELAND, Oct. 24, 2023 /PRNewswire/ -- University Hospitals (UH), one of the nation's leading healthcare systems based in Cleveland, Ohio, has joined forces with Luna , the leading provider of in-home, in-person outpatient physical therapy, to expand access to services.Patients seeking care will have safe, high quality physical therapy conveniently delivered to them at home. The service, a first for Cleveland, will be available to all residents without a referral required to start.The new collaboration, known as University Hospitals Physical Therapy At Home, will start taking appointments in Q4, 2023.According to a national report from Luna, health systems lose $3.1 billion revenue from physical therapy referral leakage, equating to an average loss of $2,500 per patient.Unlike remote or virtual care, Luna's licensed physical therapists provide 1:1 hands-on care in the convenience of the patient's home. With Luna, patients can request in-home physical therapy via the Luna app . A licensed physical therapist is then scheduled to arrive at the patient's home for a 45-55 minute appointment, and continues the in-person treatment at home for the duration of the care plan.The University Hospitals Physical Therapy At Home service will be covered by most major insurances with the same co-pay cost as facility-based care."By partnering with Luna, we are reducing barriers to access high quality, convenient physical therapy direct to a patient's home," said Bill Benoit, MOT, MBA, FACHE, Chief Operating Officer, UH South Market
NASHVILLE, Tenn., Oct. 10, 2023 /PRNewswire/ -- Luna , the leading provider of in-home, in-person outpatient physical therapy, announces the launch of five new clinical intervention programs to dramatically reduce MSK total cost of care and ensure better patient outcomes.The five new programs serve a variety of needs: from surgical assessments to postoperative care, and are available in 28 states covering 190 million U.S. residents.Leading health plans, including commercial and Medicare Advantage plans, ACOs, MSOs, and value-based care providers, are incorporating these services into their member benefits and patient offerings to reduce surgery costs, improve adherence to care, reduce home health costs, reduce risk of falls, and increase mobility.Alternatives to Luna include facility-based and virtual care, but both of these options face challenges with adherence and engagement. A recent study indicated that outpatient PT patients strongly prefer in-person, in-home care over facility-based or virtual care. The study also revealed that for those in the 55+ age group, virtual care was so unfavorably viewed that patients would rather go to a facility than opt for a virtual solution."Luna's mission is to deliver the highest quality of care in the home, and at the same time, drive down MSK total cost of care for health plans and at-risk providers. This unique and compelling combination ensures adherence and cost-effectiveness with even better patient outcomes," said RaeAnn Grossman, Luna Chief Growth Officer.Luna's five new physical therapy care programs offer health plans the best of all worlds; cost-effective care delivered in-person at home by licensed physical therapists and a high (99.6%) patient satisfaction.Luna's five new clinical intervention programs are:Luna Complete TM dynamically tailored adherence to care enabling patients to complete their therapy with 80%+ achieving their discharge goals.dynamically tailored adherence to care enabling patients to complete their therapy with 80%+ achieving their discharge goals
Adventist Health Simi Valley is teaming up with Luna to offer patients improved access to in-home, in-person physical therapy services....
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