Full-Time

Data Architect

Posted on 3/13/2025

Acqueon

Acqueon

201-500 employees

Omnichannel campaign management software with AI

No salary listed

Bengaluru, Karnataka, India

In Person

Category
Data & Analytics (2)
,
Required Skills
NoSQL
SQL
Kinesis
Docker
Elasticsearch
Snowflake
Requirements
  • An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred
  • 15+ years of experience in building and managing highly skilled development teams, and the ability to lead, coach and influence them
  • Deep understanding in SQL/NoSQL database, Elastic search, Docker and Cloud Technology
  • Good understanding on Databases like MS SQL, Aerospike, Dynamo DB, Snowflake
  • Good understanding of Concepts like Micro Partitions, Warehouse, Clone, time travel, Cluster Keys
  • Experience in Complex in writing and tuning complex Stored Procedure
  • Experience in ETL
  • Experience in injection Pipeline into database from S3, Kinesis stream and API
  • Setting up multi region resiliency for database for high availability and disaster recovery
  • Experience in developing scalable, concurrent, low-latency, fault-tolerant systems
  • Strong track record of leading and managing the delivery of software development projects, meeting key milestones and overcoming challenges
  • Previous experience in working with other international R&D, product management and support teams
  • Proven knowledge in both architecture and implementation-level software design of high-scale distributed systems
  • Ability to manage, track and identify risks, bottlenecks and challenges ahead of time, and oversee technical coordination to resolve them
  • Willingness to work in a fast paced, and driven team in a context-switching environment
Responsibilities
  • Lead a team of strong developers, working on large-scale, complex and cutting-edge systems and ensure that the team optimizes codes, while contributing to business goals and product strategies
  • Chalk-out and implement the vision, technology roadmap and business goals
  • Operate with scale and speed, amidst flux in the fast-paced environment and evaluate performances regularly and share and seek feedback
  • Managing the development and delivery of complex features from design to production according to product requirements
  • Work closely with Engineering Leaders, Managers; Product Management, Business Development and Operation teams, and enable them by providing scalable and high quality technology solutions at a rapid pace, estimate and plan projects in an agile environment
  • Ensuring that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards
  • Building a strong development team that can work independently and at the same time will collaborate with other international R&D teams
  • Responsible to review Architecture and design technically robust, flexible and scalable solutions and deep understanding of technologies and architecture in a highly scalable and available set-up
  • Strong object oriented design skills, and an uncanny ability to design intuitive modules and class-level interfaces
  • Superior management skills to manage multi-engineer projects and experience in delivering high quality projects on time
  • Strong technical competence with a track record of individual technical accomplishments
Desired Qualifications
  • Knowledge on AWS is an added advantage

Acqueon provides omnichannel campaign management software for sales, service, and collections. It helps businesses interact with customers across multiple channels—phone, email, and social media—through intelligent workflows, data-driven AI insights, and tools like predictive dialing to optimize outreach. The platform analyzes customer data to suggest the next best actions for agents, improving the effectiveness of campaigns. It differentiates itself by offering a unified admin center and a comprehensive suite that includes privacy compliance and identity verification to keep communications secure. Acqueon targets industries with high interaction needs such as banking and telehealth and aims to improve business performance by enabling proactive, data-driven customer engagement at scale.

Company Size

201-500

Company Stage

Acquired

Total Funding

N/A

Headquarters

Dallas, Texas

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Five9 acquisition August 2024 integrates Acqueon into Intelligent CX Platform, expanding AI-driven engagement capabilities.[1]
  • Multimodal interactions post-acquisition strengthen Five9's Genius AI Suite with hyper-personalized customer experience data.[6]
  • Epic EHR Connector via Five9 CX Marketplace revolutionizes telehealth patient engagement and outcomes since 2022.[2]

What critics are saying

  • Five9 integration erodes Acqueon brand identity and triggers talent exodus within 6–12 months post-acquisition.[1][4]
  • FCC STIR/SHAKEN enforcement fines halt predictive dialing compliance, slashing platform revenue in 3–6 months.[3]
  • Open-source alternatives like Dialpad AI commoditize predictive dialing, driving 40% client churn by 2027.[5]

What makes Acqueon unique

  • Unified Data Cloud centralizes customer data across CRM, EHR, and compliance systems for seamless orchestration.[4][8]
  • Built-in compliance automation ensures FDCPA adherence for regulated B2C outbound collections and revenue recovery.[1][2]
  • Generative AI optimizes omnichannel campaigns across voice, SMS, email with predictive analytics and real-time segmentation.[2][7]

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Benefits

Hybrid Work Options

Flexible Work Hours

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

4%

2 year growth

7%
HIT Consultant
Apr 10th, 2025
Beyond Demographics: Using Big Data To Personalize Healthcare

Christine Lee, Head of Health Strategy & Partnerships at AnalyticsIQHealthcare is entering a new era,one where patient engagement isn’t just a buzzword but a fundamental driver of improved outcomes. Yet, for many organizations, effectively connecting with patients remains a challenge. Traditional outreach methods, often built on broad demographic assumptions, struggle to foster meaningful engagement. Messages may be sent, but are they received, understood and acted upon?The key to breaking through this engagement barrier lies in reliable people-based data and insights. By harnessing predictive analytics, behavioral insights and people-based data, healthcare organizations can build a more nuanced understanding of patient needs, preferences, and motivations. This shift allows providers and healthcare marketers to move away from one-size-fits-all communication and toward personalized, data-driven interactions that encourage patients to take control of their health.Beyond Demographics: How Big Data Unlocks Deeper Patient InsightsFor years, healthcare outreach relied on surface-level segmentation—age, gender, geographic location

Business Wire
Aug 9th, 2024
Five9 to Acquire Acqueon to Expand its Industry-Leading Omnichannel Outreach and Journey Orchestration for the Enterprise

Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced it has entered into a definitive agreement to acquire Acqueon, a pioneerin

Solutions Review
Mar 29th, 2024
Top MarTech News From the Week of March 29th: Updates from Braze, Accenture, Omnisend, and More

Acqueon, a real-time revenue intelligence platform, has partnered with Cresta, a generative AI provider for intelligent contact centers.

AiThority
Dec 3rd, 2023
Acqueon Announces Significant Enhancements to Leading Agent Workspace Solution

Acqueon announced multiple enhancements to its leading sales, collections, and proactive service agent desktop solution, Acqueon Workspace, including new AI features, easy migrations across platforms, and industry-leading multi-region redundancy that is key to large scale enterprise deployments.

Cision
Feb 22nd, 2023
Acqueon Ignites Financial Services Growth And Strong Q4 Close With Maj

“Collections and revenue generation are fundamental to our customers’ success. FDCPA adherence ensures the highest compliance and regulatory standards for businesses that rely on outbound Collections campaigns to sustain long-term success. I’m proud of Acqueon’s unwavering commitment to Compliance.". .

INACTIVE