Full-Time
Office Docucare Level 2
Global Channel Management
No salary listed
Los Angeles, CA, USA
In Person
Category
 General Maintenance & Repair (1) |
|---|
Requirements
- Client Relationship Management
- Serve as the primary customer contact for equipment support and service
- Coordinate Move/Add/Change (MAC) process
- Provide on-going end user training on equipment
Responsibilities
- Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications
- Break-fix activities account for 70% of role responsibilities
- Provide IP address support
- Perform basic equipment problem diagnosis
- Point of contact for equipment removal and delivery for onsite support