Simplify Logo

Full-Time

Manager – Customer Solutions Engineering

Remote

Confirmed live in the last 24 hours

Grafana Labs

Grafana Labs

1,001-5,000 employees

Open observability platform for operational data

Compensation Overview

$123k - $150kAnnually

+ Equity + Bonus

Senior, Expert

Remote in UK

Category
Sales Engineering
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
Communications
Marketing
Requirements
  • 3+ years leading a team
  • 5+ years in the high tech industry
  • Experience in Open Source selling or Cloud first/Product led sales
  • Direct experience selling monitoring/data/visualization products
  • Extensive Grafana Deployment Design Expertise
  • First-class written and oral communication skills
Responsibilities
  • Attract, recruit, ramp, and mentor a team of great CSE’s
  • Get the best out of your team with a servant-based leadership approach
  • Direct day-to-day work based on guidance and goals from leadership
  • Partner with USSales leadership on customer programs and marketing initiatives
  • Executive sponsorship of key accounts in the region
  • Develop programs and collateral to enable customers to be successful
  • Ensure customers’ requirements are met with the product
  • Own and report on the team's performance
  • Educate and enable viewers, editors, and architects on Grafana stack
  • Assist with building/modifying critical SLA dashboards
  • Articulate the Grafana value proposition to customers
  • Proactively communicate with customers and internal teams
  • Enhance documentation and create enablement material

Grafana Labs provides an open observability platform that includes Grafana for visualization, Loki for log aggregation, Mimir for metrics, and Tempo for distributed tracing, enabling unified monitoring and visualization of operational data without vendor lock-in.

Company Stage

Series D

Total Funding

$535.2M

Headquarters

New York, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

5%

1 year growth

12%

2 year growth

59%

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program