Head of Talent Acquisition

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Human Resources

Job Description:

The Head of Talent Acquisition leads all programs and initiatives related to Talent Acquisition working closely with counterparts at TD Bank Group, other TD business units / segments and HR Leadership to ensure ongoing alignment between business priorities/strategies and HR themes/key focus areas.

Depth & Scope:

• Adapts and implements TD Talent Acquisition programs for use in TD Bank ensuring alignment with business priorities and plans
• Articulates business needs and issues to partner groups elsewhere as input to broad strategies
• Leads the development and implementation of programs and initiatives across all areas of Talent Acquisition
• Negotiates and implements an annual plan for all Talent Acquisition activities, monitors performance against plan to ensure goal achievement and linkage to business priorities
• Delivers against, goals and initiatives designed to help develop talent as a competitive strength to improve business performance and drive change
• Works closely with the metrics team to establish dashboards or other management information processes in collaboration with others as needed to ensure optimal use of resources providing insight on program performance and outcomes, and identifies opportunities based on dashboards.
• Aligns talent practices to build a more diverse workplace proactively supports the diversity team
• Enhances all phases of Talent Acquisition including sourcing, recruitment, selection, and assessment techniques
• Supports and leads Change and Transformation efforts within the organization
• Builds and maintains strong working relationships with partner groups including HR Business Partners, throughout TD Bank and TD Bank Group to both understand the needs of the business and communicates the direction for all programs and initiatives
• Provides leadership and guidance to a team of professionals and specialists to ensure achievement of business objectives, and a positive employee experience through coaching and feedback to ensure high performance at all levels

Education & Experience:   

• Bachelor's degree required   
• 10 years related experience required   
• Demonstrated leadership skills with a superior ability to be proactive through the use of impact and influencing skills   
• Demonstrated success in partnering with and influencing leaders at all levels   
• Proven track record of delivering results and committed to operational and service excellence   
• Strong change management skills with demonstrated ability to effect change within a business   
• Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities  
• Strong customer focus and professional approach with the ability to interact with all levels within the organization  
• Highly developed emotional intelligence, critical thinking, analytical and problem-solving skills
• Excellent communication skills (both written and verbal)  
• Proven experience in leading and developing a team of professionals   
• Self-motivated team player with high energy and ability to work independently

Customer Accountabilities:

• Understands and supports the Banks Customer Service Strategy
• Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
• Leads, coaches and models quality service delivery at every interaction
• Supports the ongoing improvement of the partner/Customer experience

Employee/Team Accountabilities:

• Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
• Supports the creation of goals and objectives for the business unit/function; Communicates those goals and objectives to the team
• Builds capability support / executes plans to acquire, develops and retains the diverse teams with the skills and experience necessary to realize on current and future business strategies
• Role models behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture
• Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
• Leads, coaches and develops a highly effective team by ensuring ongoing training and performance and development management

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected].  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.