Full-Time

Client Advisor

Rebag

Rebag

201-500 employees

Platform for buying and selling luxury

No salary listed

Sunrise, FL, USA

In Person

Category
Retail (1)
Required Skills
Sales
CRM

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Requirements
  • Research and understand the resale industry.
  • Have knowledge about luxury goods.
  • Understand what Rebag does, who its competitors are, and why Rebag is an essential leader in the resale industry.
  • Have luxury fashion sales experience and knowledge of the luxury resale market.
  • Have experience with customer relationship management systems, clienteling and outreach tools, and inventory platforms.
  • Have a self-motivated approach and a strong background in driving sales.
  • Have a proven track record of exceptional performance, high productivity, and meeting deadlines.
  • Demonstrate multitasking and strong time management.
  • Have strong project planning, tracking, and organizing skills.
  • Have excellent written and verbal communication skills and be able to present data in an organized manner.
Responsibilities
  • Deliver a best-in-class experience to every client to build familiarity, comfort, and trust.
  • Capture client information to build a stronger connection.
  • Sustain client relationships through customer relationship management systems.
  • Manage the store inventory system.
  • Train and assist all store employees, alongside the retail operations team, on inventory sourcing systems.
  • Educate every client on C.L.A.I.R. technology and the resale industry.
  • Manage the store customer ticket system and ensure all employees follow proper protocol.
  • Audit all inventory purchased from customers.
  • Engage with and assist in selling items to customers during downtime.
  • Consistently achieve sales targets.
  • Plan and execute the store bar schedule and ensure deadlines are met.
  • Manage the store appointment calendar.
  • Communicate clear expectations and training on product buying platforms to the store team.
  • Achieve 60% repeat business.
  • Ensure digital conversion and store conversion targets are met.
  • Ensure the team achieves the operational training average score on the training platform.
  • Ensure the store team executes company standards on the sales floor.
  • Encourage customers to bring merchandise into the store for trade.
  • Complete operational tasks by their due dates.
  • Assist the Store Director and Omni Client Experience Manager with team retention and succession planning for future leaders.

Rebag operates in the luxury resale market by buying, selling, and exchanging high-end items like designer handbags, accessories, watches, and jewelry. Its platform makes it easy for sellers and buyers to interact, with a trade-in option that converts items into Rebag Credit for future purchases. The process centers on Clair, its proprietary image-recognition technology that instantly appraises the resale value of over 15,000 styles from a single photo, enabling quick and informed offers. The company authenticates items and curates high-quality listings, differentiating itself through fast, technology-driven valuations, a user-friendly experience, and a focus on authenticated luxury goods. Rebag’s goal is to provide a reliable, efficient marketplace for luxury resale that builds customer loyalty and expands access to authenticated pre-owned luxury items.

Company Size

201-500

Company Stage

Series E

Total Funding

$112.8M

Headquarters

New York City, New York

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • Rebag opened Las Vegas and Desert Hills outlets in 2025, widening omnichannel reach.
  • Bloomingdale's placements and Westfield World Trade Center stores deepen physical trust in 2026.
  • Rebag+ and Amazon can convert new shoppers into repeat buyers and sellers quickly.

What critics are saying

  • Trendly faces a California TCPA class action over unsolicited texts; discovery raises legal costs.
  • Rebag's luxury-resale margins face pressure from Amazon, The RealReal, and Fashionphile.
  • The company still depends on Chanel, Hermès, and Rolex supply; inventory shocks hit revenue fast.

What makes Rebag unique

  • Clair still prices 15,000 styles instantly, giving Rebag a proprietary sourcing edge.
  • Rebag+ launched April 25, 2024, locking buyers into credit and lower pricing.
  • June 10, 2025 Amazon Luxury Stores partnership exposes nearly 30,000 authenticated items.

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Benefits

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
RetailDoc
Mar 6th, 2025
Latest Retail Industry Trends, News & Insights

In 2020 and 2021, Rebag was named one of Fast Company's Most Innovative Companies.

PYMNTS
Jan 16th, 2025
Amazon Launches Retail Ad Service To Compete With Walmart Connect

Amazon has launched its Retail Ad Service, a new platform designed to help retailers easily incorporate targeted advertising into their digital storefronts. Powered by Amazon Web Services (AWS), the service allows retailers to display ads on product, search and browse pages, while purchases are completed on their own websites. Currently in beta with partners like iHerb and Oriental Trading Company, the service will soon be available to a wider range of retailers. This move solidifies Amazon’s leadership in the retail media sector, offering a plug-and-play solution that leverages its advanced ad technology and infrastructure, while enabling retailers to generate additional revenue through shared ad sales. Walmart offers a similar advertising platform, Walmart Connect, which allows retailers to advertise on Walmart’s digital properties, such as its website and mobile app. Like Amazon’s Retail Ad Service, Walmart Connect provides various ad formats, including sponsored products, display ads and video ads, along with targeting options and performance tracking

PR Newswire
Apr 25th, 2024
Rebag Unveils First Of Its Kind Membership Program, Rebag+

Flexible credit contributions unlock preferred buyer & seller pricing, monthly bonuses & moreNEW YORK, April 25, 2024 /PRNewswire/ -- Rebag, the authority in buying, consigning, trading, and selling luxury accessories including handbags, fine jewelry, watches, and more, announces Rebag+, a groundbreaking membership program setting a new standard in luxury resale. Rebag+ offers an industry-first approach to resale, allowing customers to fund now, buy later, by converting 100% of membership contributions to R+ Credit usable for future purchases. Rebag also adds an unprecedented 2 percent monthly bonus to member contributions, generating up to 27% more in credit usable for future purchases.Rebag+ allows for unparalleled flexibility; members can skip their monthly contribution, cancel, or request a refund of their R+ Credit at any time, making Rebag+ a win-win for buyers and sellers.Rebag+ members enjoy more exclusive benefits including up to 10% lower prices on all items, access to weekly new arrivals and sales, free shipping and returns, and up to 5% increased seller offers.To join Rebag+, clients simply contribute a minimum of $50/month or $500/year, with every dollar fully converted to R+ Credit that can be used to buy something at Rebag. Whether the user chooses to contribute monthly or yearly, Rebag adds a 2% monthly R+ Bonus to member contributions, generating up to 27% more to spend at Rebag within 12 months.In addition to the immediate savings of up to 10% off all items, a Rebag+ membership is perfectly suited for customers with a future purchase in mind. For example, if the goal is to purchase a Louis Vuitton wallet, a member could contribute $50/month to achieve $684 in 12 months ($600 contributed by the member, plus $84 added by Rebag)."We are thrilled to introduce Rebag+ as a testament to our commitment to providing the ultimate luxury resale experience," said Rebag CEO and Founder Charles Gorra. "By allowing our customers to fund now, buy later, we continue to invest in customer relationships and set new standards in the industry."Rebag+ benefits include:Easily Save for a Future Purchase: all monthly, yearly, and additional contributions are usable as credit to make future purchases on Rebag.com or in storesall monthly, yearly, and additional contributions are usable as credit to make future purchases on Rebag.com or in stores 2% Monthly R+ Bonus: Active members receive a 2% monthly R+ Bonus, generating up to 27% in 12 months*Active members receive a 2% monthly R+ Bonus, generating up to 27% in 12 months* Flexible Membership: Members can skip a month, cancel or refund their R+ credit at any time**Members can skip a month, cancel or refund their R+ credit at any time** Preferred Pricing & Discounts: Get up to 10% lower prices on all items, plus a 10% Off Special Day Code to apply on top of already low prices once per year***Get up to 10% lower prices on all items, plus a 10% Off Special Day Code to apply on top of already low prices once per year*** Increased Seller Payouts: Sellers can earn up to 5% more when selling Rebag via Consign or BuyoutSellers can earn up to 5% more when selling Rebag via Consign or Buyout Free Shipping and ReturnsFor further information, please contact: Factory PR, [email protected], 212.941.9394About Rebag:Rebag is the authority on buying, consigning, trading, and selling luxury items, offering users unprecedented transparency and flexibility with their purchases

Startup Italia
Jan 22nd, 2024
Parla Fabrice Grinda, Numero Uno Al Mondo Tra I Business Angel. «Startup, Non Basta Chiedere Soldi»

Fabrice Grinda è tra i principali imprenditori ed investitori nel settore tech. Forbes l’ha inserito al numero uno della lista dei cinquanta più importanti business angel al mondo. Sicuramente una persona con il fiuto per il successo visto che è stato tra i primi investitori di Alibaba e Airbnb. Il suo percorso imprenditoriale inizia da lontano. Nasce in Francia ma si trasferisce negli Stati Uniti per studiare alla Princeton University dove, nel 1996, si laurea con il massimo dei voti in economia. La prima avventura imprenditoriale arriva due anni più tardi quando, a ventitre anni, fonda Aucland che diventerà uno dei più grandi siti di aste in Europa

PYMNTS
Jan 19th, 2024
Consumers Turn To Social Media Platforms For Secondhand Products As Resale Partnerships Surge

As the economy continues to grapple with rising prices and inflationary pressures, consumers are adjusting their purchasing habits to cope with the erosion of their purchasing power. In fact, a mere 18% of wage earners believe their incomes have matched inflation, prompting a shift toward conservative spending habits. In response, consumers are cutting back on nonessential purchases and opting for more budget-friendly retailers. This has driven a notable uptick in the popularity of secondhand alternatives as a cost-effective solution. According to findings detailed in “Persistent Inflation Rekindles Consumer’s Interest in Secondhand Markets,” the latest installment in the “Consumer Inflation Sentiment” series by PYMNTS Intelligence, more than 40% of consumers purchased a secondhand product in 2023