Full-Time

Director of Process Server Operations

Hybrid

Confirmed live in the last 24 hours

ABC Legal Services

ABC Legal Services

501-1,000 employees

Nationwide legal document serving solutions.

Legal

Senior

Seattle, WA, USA

Required Skills
Communications
Requirements
  • Minimum of 5 years of experience in operations management, preferably in the legal services industry
  • Strong leadership skills
  • Excellent analytical and problem-solving skills
  • Exceptional communication and interpersonal skills
  • Proven track record of driving operational excellence and delivering results
Responsibilities
  • Manage and oversee the day-to-day operations of our process server network
  • Develop and implement strategies to improve the efficiency and effectiveness of our process server operations
  • Work closely with our software development team to enhance our software tools
  • Monitor and analyze key performance metrics to identify trends and opportunities for improvement
  • Collaborate with our client services team to address any issues or concerns raised by our clients regarding service delivery
  • Provide leadership and guidance to our team of process server support staff
  • Collaborate with internal teams and subject matter experts to create onboarding and continuing education materials for process servers
  • Work with AI solutions to enhance process server support capabilities and improve overall operational efficiency

ABC Legal Services provides fast and seamless service of process for law firms, companies, government entities, and individuals, leveraging a nationwide network of over 2,000 process servers and international coverage in 75 countries. The company's cloud-based applications and services offer digital solutions for serving legal notices with maximum compliance, control, and transparency, accessible on various devices.

Company Stage

N/A

Total Funding

N/A

Headquarters

Seattle, Washington

Founded

1974

Growth & Insights
Headcount

6 month growth

3%

1 year growth

12%

2 year growth

25%