Full-Time
Treasury Support Specialist 2
Wire Payments
Updated on 7/24/2026
First Interstate Bank
5,001-10,000 employees
Regional community bank with wealth management
No salary listed
Sioux Falls, SD, USA + 1 more
More locations: Billings, MT, USA
In Person
On-site roles at Billings, MT or Sioux Falls, SD; standard MST business hours.
 Customer Experience & Support (2) |
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- High School Diploma or General Education Degree (GED) required
- 1-3 years related experience, training, and/or equivalent combination of education and experience required
- Ability to deliver an exemplary level of customer service in a professional environment
- Ability to assess customer needs and provide effective solutions
- Strong computer and technical skills, including proficiency with Microsoft Office
- Exceptional customer service and communication skills
- Ability to work collaboratively as part of a team and multitask in a fast-paced environment
- Flexible, self-motivated individual with strong problem-solving abilities
- Strong financial acumen and sound judgment
- Excellent written and verbal communication skills, including interpersonal and presentation capabilities
- Understanding of business and financial fundamentals, intermediate accounting skills, strong mathematical aptitude, and proficiency with spreadsheets
- Ability to solve practical problems and work with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret instructions delivered in written, verbal, diagram, or schedule form
- Demonstrated team-oriented mindset that supports the success of First Interstate Bank’s strategic initiatives
- Provides technical and operational support to customers and branch personnel for the Bank’s Treasury products, including Online Banking, ACH/Wires, Merchant Remote Deposit, Positive Pay, and other Treasury services
- Follows through on all aspects of customer support related to Treasury Management products to ensure complete and accurate resolution
- Responds promptly to client inquiries regarding Treasury products, including ACH Origination, Positive Pay, and Remote Deposit processing questions
- Handles internal and external customer service calls and messages received through various communication channels
- Cooperates with, participates in, and supports adherence to internal policies, procedures, training, and practices to ensure compliance with all regulatory requirements, especially those specific to assigned duties
- Supports the development and implementation of new Treasury products, processes, and procedures
- Assists with special projects, system upgrades, and conversions
- Works closely and collaboratively with Treasury personnel and branch teams to address questions related to Treasury products and transaction processing
- Contributes to building and maintaining a strong team environment
First Interstate Bank provides retail and commercial banking and wealth management across 14 Western states. Its products include checking and savings, loans (mortgages and business loans), deposits, and wealth-management services like investment advisory, trust, and retirement planning. It differentiates itself through a strong community focus, local involvement, and relationship-based service rather than an impersonal national model. Its goal is to help individuals, families, and businesses grow and prosper through dependable financial services and community support.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Billings, Montana
Founded
1968
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Simplify's Take
What believers are saying
- Q1 2026 EPS of $0.61 beat forecasts, driving a 1.66% premarket stock rise to $35.
- Management targets net interest margin above 3.50% by year-end 2026 after repurchasing $118M stock in 2025.
- The $125M Tier 2 capital notes deal with 7.625% yield bolsters capital reserves transitioning to floating in 2030.
What critics are saying
- Net charge-offs rose to $22.1M in Q4 2025 while exiting indirect lending and outsourcing consumer cards.
- Analyst price targets trimmed 16% from $36.00 to $30.13 due to depressed revenue growth and profitability assumptions.
- Geographic concentration risk emerges from consolidating to 10 contiguous states with no diversification after exiting Arizona and Kansas.
What makes First Interstate Bank unique
- First Interstate consolidates to a contiguous 10-state footprint, exiting Arizona and Kansas.
- The bank automated treasury onboarding with Prolific Banking's On-Ramp solution since early 2025.
- It hired Michael Sparks as credit risk director, leveraging his UMB and Bank of the West experience.
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Benefits
Paid Vacation
Child Care Assistance Program
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Wellness Program
Company News
$30M investment to support Oregon sawmill expansion project. * U.S. Department of Agriculture * 3 hrs ago * 0 U.S. Department of Agriculture Rural Development Oregon State Director Jim Carmack today announced that Clatskanie Scion LLC will receive $30 million to finance a new sawmill. Clatskanie Scion LLC will use the funding to expand operations for Myers Woodline to manufacture industrial lumber products and bolster the region's timber industry. This project includes construction to permanent financing for a new sawmill and installation of related equipment and is expected to create at least 35 jobs. "Agriculture Secretary Brooke Rollins and the Trump Administration is increasing domestic timber production and unleashing America's affordable and reliable energy sources," said Carmack. "This project is a win for job creation, rural prosperity and timber production in Oregon. It helps turn would-be excess forest fuel into valuable products while supporting local businesses." "Oregon's working forests depend on a strong wood products industry and investments like this one keep that relationship productive," U.S. Forest Service Pacific Northwest Region Regional Forester Jacque Buchanan said. "Turning excess forest fuels into marketable timber supports active management, reduces wildfire risk, and sustains the rural communities that have always been part of how we care for these lands." "The ultimate goal of USDA Rural Development's business programs is to support rural job growth and economic opportunity," said Mandie Cole, Business Programs Director for USDA Rural Development in Oregon. "This project is an example of that, and we're excited to witness the economic benefits that will play out over the long-term." This project is funded through USDA's Timber Production and Expansion Guaranteed Loan Program (TPEP) and Business & Industry Guaranteed Loan Program in partnership with lender First Interstate Bank. TPEP is made possible by a partnership between the USDA Rural Development and the U.S. Forest Service and ensures sawmills and other wood processing facilities have the necessary funding to establish, reopen, expand, or improve their operations. The program also helps address the wildfire crisis by investing in local sawmills that clear out dangerous fuel in its forestlands, helping to remove the most immediate threats to communities, critical infrastructure, and natural resources. Since its inception, USDA has invested $165.2 million through TPEP in the states of California, Idaho, Kansas, Louisiana, Maine, Nevada, Oklahoma, Oregon, Virginia, and Wisconsin.
Blessings in a Backpack receives $25,000 donation from First Interstate Bank. GILLETTE, Wyo. - Blessings in a Backpack has received a $25,000 donation from First Interstate Bank and the First Interstate BancSystem Foundation to help provide weekend meals for students in Campbell County. The donation is part of First Interstate Bank's fifth-annual "Believe in Local" grant campaign, which started in 2022 to highlight the bank's support for local communities. Blessings in a Backpack was chosen from more than 640 nominations because of its work helping fight childhood hunger. Many students rely on free and reduced-price meal programs during the school week, but weekends can leave a 65-hour gap where they may not have consistent access to food. More than 1,300 children in Campbell County face food insecurity. Blessings in a Backpack helps close that gap by sending students home with bags of kid-friendly food and snacks each Friday. The program helps make sure students have food over the weekend and are ready to return to school on Monday. The program is run entirely by volunteers and depends on donations. Each week, it serves between 1,000 and 1,300 students. "The grant provides nutritious food for our kids, but it also sends a powerful message that our community cares about them," said Megan Norfolk, program director for Blessings in a Backpack. First Interstate Bank community banker Nikki Pellman nominated the organization for the grant. She said Blessings in a Backpack helps make Gillette a better place. "We are proud to invest in their mission," Pellman said. The "Believe in Local" campaign gives $25,000 grants to 40 nonprofit organizations across First Interstate Bank's service area each year, totaling $1 million in annual giving. The campaign focuses on community needs, including reducing poverty, supporting early childhood education and improving workforce development. First Interstate Bank has nearly 300 offices across 10 states, including Wyoming, Montana, Colorado, Idaho, Iowa, Missouri, Nebraska, Oregon, South Dakota and Washington. Blessings in a Backpack is a nonprofit that provides weekend food assistance to children in Campbell County. More information is available at wyobackpacks.com. First Interstate Bank, based in Billings, Montana, supports nonprofits by donating company profits, matching employee donations and paying employees $10 per hour for volunteer work.
South Dakota Service Dogs receives $25,000 grant. South Dakota Service Dogs, a Rapid City-based nonprofit that provides service dogs to veterans and first responders dealing with PTSD and trauma, has received a $25,000 grant from the First Interstate BancSystem Foundation. Founded in 2021, the organization trains and places service dogs at no cost to recipients and provides ongoing support after placement. The grant is part of First Interstate's Believe in Local campaign, which supports nonprofit organizations in communities served by the bank. South Dakota Service Dogs was selected as one of 40 grant recipients from more than 640 nominations. Organization leaders say the funding will help continue their mission of improving the lives of veterans and first responders through specially trained service dogs and long-term support services. Current program. On Air Now 3:00 AM - 4:00 AM America's First News Weather. No data available.
First Interstate Bank celebrates $100 million in giving at local open houses. * Anthony Kutzler First Interstate Bank Communications Specialist * 1 hr ago First Interstate Bank marked a milestone 35 years in the making this week, celebrating $100 million in total philanthropic giving by the bank and the First Interstate BancSystem Foundation at Community Open House events held across every branch on April 21. What began in 1990 with six grants totaling $47,500 has grown into one of the region's most significant community investment platforms, contributing more than $7 million in 2024 alone. Programs span financial literacy, youth development, disaster relief, and nonprofit capacity building. Since 2022, the bank's employee-driven Believe in Local campaign has invested $4 million in grassroots nonprofits. Its Coats & More program has distributed more than 80,400 coats and warm items since 2009, Neighbors Feeding Neighbors has contributed $2.7 million over 15 years, and employees logged more than 60,000 volunteer hours in 2025. "Without strong communities, you can't have a strong bank," said First Interstate President and CEO Jim Reuter. "This milestone is a meaningful moment for us as we lean in to ensure our clients and communities are taken care of."
First Interstate BancSystem is sharply repositioning its operations, exiting Arizona and Kansas whilst selling 11 Nebraska branches to consolidate from 14 states to a contiguous 10-state footprint. The bank is also outsourcing consumer credit cards and ending indirect lending to focus on markets with stronger brand presence. Fourth-quarter net income rose to $108.8 million, boosted by a $62.7 million gain from the Arizona and Kansas sale, despite slightly lower net interest income. Net interest margin edged up to 3.38%, whilst criticized loans and non-performing assets declined, though net charge-offs increased to $22.1 million. Management repurchased approximately $118 million of stock in 2025 and added $150 million to its buyback authorisation. For 2026, the company expects low single-digit deposit growth, flat-to-slightly-lower loans, and net interest margin expansion above 3.50% by year-end.