Materials Coordinator

We are seeking a proactive and detail-oriented Materials Coordinator to support our procurement  and sales operations in a fast-paced Value-Added Reseller (VAR) environment. This role focuses on coordinating direct shipments from suppliers to customers, expediting orders, and ensuring complete and timely delivery documentation. The ideal candidate will thrive in a logistics-heavy role that bridges communication between vendors, internal teams, and customers.

• Order Coordination: Manage and track all material orders from placement through delivery to ensure on-time fulfillment of customer shipments.
• Expediting Orders: Monitor supplier lead times and proactively expedite critical orders; follow up regularly with vendors to meet project deadlines and resolve any delays.
• Proof of Delivery (POD) Management: Obtain and archive proof of delivery documents from carriers or vendors for every shipment; ensure accuracy and availability for internal records and customer inquiries.
• Vendor Communication: Serve as a liaison between suppliers and internal teams to confirm order acknowledgments, delivery dates, tracking numbers, and any exceptions.
• Shipping & Logistics Oversight: Coordinate drop-shipments from multiple vendors directly to customers, ensuring proper documentation, labeling, and shipping method compliance.
• Documentation & Systems: Accurately enter and maintain order data in ERP or order management systems; track fulfillment status and update stakeholders as needed.
• Issue Resolution: Investigate and resolve delivery discrepancies, shipping errors, or damaged/missing items with vendors and carriers.
• Cross-Functional Support: Work closely with purchasing, sales, project management, and customer service teams to provide real-time updates and ensure customer satisfaction. This includes performing purchasing/buying as back up when needed.

• High school diploma or equivalent required; associate degree or relevant coursework in supply chain, business, or logistics preferred.
• 2+ in a VAR, IT reseller, or similar distribution-based business model.
• strong knowledge of shipping processes and carrier systems (e.g., FedEx, UPS, freight).
• Experience managing drop-ship and direct-to-customer logistics.
• Ability to work with vendors to resolve delivery issues and expedite shipments.
• Excellent organizational, communication, and follow-up skills.
• Proficient in ERP or order management software (e.g., NetSuite, SAP, QuickBooks Enterprise).
• Attention to detail and ability to manage multiple concurrent orders.
• This Hybrid position requires that you live within commuting distance from Herndon, VA.

Desired Experience:

• Familiarity with IT hardware and vendor ecosystems (e.g., Dell, Cisco, HP).
• Experience with enterprise fulfillment, multi-vendor coordination, or third-party logistics (3PL) models.
• Understanding of POD processes and documentation standards.

Work Where it Matters

Akima is not just another global enterprise and federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Akima, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Akima provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Akima delivers agile solutions in the core areas of facilities, maintenance, and repair; information technology; logistics; protective services; systems engineering; mission support; furniture, fixtures & equipment (FF&E); and construction.

As an Akima employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.