Full-Time

Product Operations Manager

Confirmed live in the last 24 hours

Postman

Postman

1,001-5,000 employees

API development and collaboration platform

Enterprise Software
Healthcare

Compensation Overview

$135k - $180kAnnually

+ Equity Package

Senior

San Francisco, CA, USA

Employees are expected to come into the office 3 days a week.

Category
Product Operations
Product
Required Skills
Sales
Product Management
Tableau
JIRA
Asana
Data Analysis

You match the following Postman's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 5+ years in a Product Operations, Project Management, GTM strategy or related role in a SaaS company.
  • Strong organizational and communication skills, with an ability to manage complex cross-functional projects in a dynamic environment.
  • Familiarity with product management and data tools (e.g., JIRA, Asana, Tableau, or other analytics and project management software).
  • Proven ability to leverage data for insights, with experience in creating reports and dashboards to drive decisions.
  • Demonstrated experience in identifying bottlenecks, optimizing processes, and implementing solutions that improve operational efficiency.
  • Strong relationship-building skills with a track record of working effectively with product, engineering, and customer-facing teams.
Responsibilities
  • Collecting, analyzing, and synthesizing customer insights through multiple channels and through data analysis, transforming insights into actionable items on the roadmap.
  • Identifying areas where team effort doesn’t align with the core business strategy and customer needs.
  • Examining customer experience at the global level in conjunction with product analytics teams.
  • Segmenting user data and extracting insights from analysis.
  • Reviewing end-to-end customer product experience.
  • Streamline and continuously improve product development and launch processes to enhance team efficiency and effectiveness.
  • Building (or re-engineering) processes for repeatable, critical tasks.
  • Developing and documenting the norms and standards for tool use within product management.
  • Coordinating critical aspects of product launch.
  • Acting as a data steward for product management data, owning cleanliness, integrity, and data gap resolution.
  • Owning insights and processes for team experiments.
  • Serve as a central point of contact for product-related operational updates, ensuring relevant teams are informed and aligned on priorities, timelines, and dependencies.
  • Establish and maintain feedback loops with Customer Success, Sales, and Support teams to identify and prioritize customer needs, pain points, and product improvement opportunities.
  • Helping shape communication about product strategy for each audience and class of internal stakeholders.
  • Scaling product knowledge across the organization.
  • Coordinating with product marketing and sales.
Desired Qualifications
  • Experience in a high-growth or scaling SaaS company.
  • Technical understanding or development experience is a plus.
  • Basic understanding of product management and UX principles.

Postman provides a platform for API development that helps developers and organizations design, test, document, and monitor APIs. The platform includes tools that enable teams to collaborate effectively, allowing them to share and manage APIs with ease. Postman operates on a subscription-based model, offering different pricing tiers for individual developers, small teams, and large enterprises, while also providing a free tier to attract new users. A key aspect of Postman is its role in facilitating data exchange, particularly during the COVID-19 pandemic, where it provided API collections for healthcare professionals and researchers to access real-time data. This focus on collaboration and comprehensive API management sets Postman apart from its competitors, with the goal of streamlining the API development process for users across various industries.

Company Stage

Series D

Total Funding

$422.2M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Postman's v11 update reduces collaboration friction, enhancing productivity for API professionals.
  • The acquisition of Orbit enhances API collaboration by integrating community growth tools.
  • Postman's focus on AI-powered API development positions it well for future technological shifts.

What critics are saying

  • Increased competition from Sequentum's public cloud API may attract developers away.
  • Rapid API growth may surpass current management tools, challenging Postman's platform efficiency.
  • Postman may be outpaced by competitors offering more innovative AI solutions.

What makes Postman unique

  • Postman offers a comprehensive API development environment for over 30 million developers.
  • The platform supports API-first development, automated testing, and streamlined collaboration.
  • Postman's subscription model caters to individual developers, small teams, and large enterprises.

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Benefits

Accidental Death & Dismemberment Insurance.

Dental Insurance.

Disability Insurance.

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life Insurance.

Mental Health Care.

Occupational Accident Insurance.