Full-Time

Product Operations Manager

Posted on 1/11/2025

Postman

Postman

1,001-5,000 employees

API development and collaboration platform

Enterprise Software
Healthcare

Compensation Overview

$135k - $180kAnnually

+ Equity Package

Mid, Senior

San Francisco, CA, USA

Role is based in San Francisco Bay Area.

Category
Product Operations
Product
Required Skills
Sales
Product Management
Tableau
JIRA
Asana
Data Analysis
Requirements
  • 3+ years in a Product Operations, Project Management, GTM strategy or related role in a SaaS company.
  • Strong organizational and communication skills, with an ability to manage complex cross-functional projects in a dynamic environment.
  • Familiarity with product management and data tools (e.g., JIRA, Asana, Tableau, or other analytics and project management software).
  • Proven ability to leverage data for insights, with experience in creating reports and dashboards to drive decisions.
  • Demonstrated experience in identifying bottlenecks, optimizing processes, and implementing solutions that improve operational efficiency.
  • Strong relationship-building skills with a track record of working effectively with product, engineering, and customer-facing teams.
Responsibilities
  • Collecting, analyzing, and synthesizing customer insights through multiple channels and through data analysis, transforming insights into actionable items on the roadmap.
  • Identifying areas where team effort doesn’t align with the core business strategy and customer needs.
  • Examining customer experience at the global level in conjunction with product analytics teams.
  • Segmenting user data and extracting insights from analysis.
  • Reviewing end-to-end customer product experience.
  • Streamline and continuously improve product development and launch processes to enhance team efficiency and effectiveness.
  • Building (or re-engineering) processes for repeatable, critical tasks.
  • Developing and documenting the norms and standards for tool use within product management.
  • Coordinating critical aspects of product launch.
  • Acting as a data steward for product management data, owning cleanliness, integrity, and data gap resolution.
  • Owning insights and processes for team experiments.
  • Serve as a central point of contact for product-related operational updates, ensuring relevant teams are informed and aligned on priorities, timelines, and dependencies.
  • Establish and maintain feedback loops with Customer Success, Sales, and Support teams to identify and prioritize customer needs, pain points, and product improvement opportunities.
  • Helping shape communication about product strategy for each audience and class of internal stakeholders.
  • Scaling product knowledge across the organization.
  • Coordinating with product marketing and sales.

Postman provides a platform for API development that helps developers and organizations design, test, document, and monitor APIs. The platform includes tools that enable collaboration among development teams, making it easier to share and manage APIs. Users can access a variety of features through a subscription model, which includes different pricing tiers for individuals, small teams, and large enterprises, along with a free tier to attract new users. Postman stands out from its competitors by offering comprehensive solutions that have been particularly useful during the COVID-19 pandemic, providing API collections for healthcare professionals and researchers to access real-time data. The company's goal is to streamline the API development process and enhance collaboration among teams.

Company Stage

Series D

Total Funding

$422.2M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Postman's acquisition of Orbit enhances community engagement on the API Network.
  • Release of Postman v11 aligns with AI integration trends, boosting developer productivity.
  • Gartner predicts 80% of enterprises will use generative AI APIs by 2026.

What critics are saying

  • Rapid adoption of generative AI tools could increase competition for Postman.
  • Explosive API growth may challenge Postman's API management capabilities by 2025.
  • Data breaches due to exposed API secrets pose a significant security risk.

What makes Postman unique

  • Postman offers a comprehensive API development environment for developers and enterprises.
  • The platform supports API-first development, automated testing, and developer onboarding.
  • Postman's subscription model caters to individual developers, small teams, and large enterprises.

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Benefits

Accidental Death & Dismemberment Insurance.

Dental Insurance.

Disability Insurance.

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Life Insurance.

Mental Health Care.

Occupational Accident Insurance.