Administration Assistant

We have an opportunity for an enthusiastic individual to join us as a Business Support Administrator within our Business Support Services team on a full time, permanent basis. We are seeking applicants who are dedicated to providing a high-quality patient and customer centric service and are happy to share their knowledge by working with their team. 

Our Business Support Services Team work alongside our Laboratory based colleagues to provide administrative support and by providing essential information to our service users. The position will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our Essential Services Laboratories (ESL) sites when required.  

SYNLAB UK & Ireland have established experience of working in partnership with the NHS to deliver and improve pathology services through its existing pathology joint ventures - including Southwest Pathology Services (SPS). 

Our team at SPS have been fundamental to the principle of making a positive difference to healthcare in Somerset for over a decade, holding ISO15189 UKAS accreditation. 

At SYNLAB, we believe in nurturing a culture of well-being and ensuring our employees are supported both professionally and personally. We offer a Wellbeing Allowance worth up to £1500 per annum for our esteemed team members working in Band 2 - 6 roles. 

SPS maintains a comprehensive training budget designed to support the career development of all staff members.  This investment ensures that employees have access to the necessary resources and opportunities to enhance their skills and knowledge and advance their professional growth.

As a Business Support Administrator, you will be responsible for supporting all three of our sites with their crucial paperwork which is required for us to be able to maintain our UKAS accreditation. Your duties will include, but are not limited to; 

Monitoring and dealing with requests in multiple inboxes 

Providing information and non-technical advice to all users of the Pathology service 

To liaise with laboratory staff as required 

Scheduling meetings and taking minutes 

To create room bookings for both internal and external parties 

For the provision of food and refreshments upon request 

Inputting data from reports received from external laboratories 

Greeting patients arriving as part of our Andrology clinics 

Most importantly, through our shared values, you will help to make a positive difference to the lives, health and wellbeing of those within our community that we serve.