Manager – Enterprise and Executive Communications

General Notes

As part of the Public Affairs team, the Manager, Enterprise and Executive Communications is responsible for developing and managing communications for enterprise initiatives and executive leaders related to academic medicine at the University of Texas at Austin and  Dell Medical School.

The ideal candidates will have demonstrated success in building strong relationships across an organization and developing a robust understanding of Dell Med and UT’s comprehensive academic medicine footprint, related strategic priorities, and supportive branding and messaging targets. In addition, you will be an active and engaged listener, a deft collaborator, a creative thinker and a strategic and empathetic communicator. Finalists for this position may be asked to provide a portfolio of work or prepare other materials in support of their applications. Online portfolios linked in résumés are helpful to the hiring committee in assessing qualifications and are encouraged

Join our mission to revolutionize how people get and stay healthy, play a supportive but highly impactful role in our work to set the standard for excellence in care, pioneer research with meaningful impact, lead innovation in medical education, and catalyze life sciences entrepreneurship.

The University’s outstanding benefits package includes but is not limited to:

• Competitive health benefits, with full-time employee premiums covered at 100%

• Voluntary vision, dental, life and disability insurance

• Generous paid vacation, sick time and holidays

• A defined benefit retirement plan with employer matching funds

• Additional voluntary retirement programs: 403(b) and 457(b)

• Flexible spending account options for medical and childcare expenses

• Robust training through LinkedIn Learning, plus other professional development opportunities

• Tuition assistance

• An expansive employee discount program, including athletic tickets

• Free access to UT Austin's libraries and museums with staff ID

• Free rides on all Capital Metro buses with staff ID cad

For details, see:

• hr.utexas.edu/prospective/benefits

• hr.utexas.edu/current/services/my-total-rewards

Purpose

The Manager, Enterprise and Executive Communications will be an integral member of our Public Affairs team and is responsible for developing and executing comprehensive communication strategies for select enterprise initiatives and executive leadership communication. This role requires a strategic thinker with strong writing skills, concise and impactful content creation and the ability to manage multiple projects simultaneously. Working under the supervision of the Executive Director of Communications and in collaboration with university and health system leaders, this position will play a vital role in ensuring that our executive leaders and organization convey key messages, priorities, and organizational impact in a clear, compelling, and consistent manner — shaping the public image, reputation, and internal community of the university, medical center and school.

Responsibilities

• Support Leadership Engagement: Research, write and create remarks, talking points, and other materials to support the dean and key executive leaders in communicating mission, vision, strategic imperatives, and objectives in a clear, concise and compelling manner. In collaboration with design professionals, develop slide decks, leave-behinds and other materials. With the Internal Communications Lead, Chief of Staff and others, recommend engagements to the dean and her cabinet. Build relationships and rapport with leaders to ensure accurate and authentic representation.

• Strategic Messaging: Develop and implement a comprehensive communication strategy that supports the overall goals and priorities of Dell Med and its leaders. Create compelling and engaging content, including emails, web copy, and articles highlighting thought leadership. Coordinate across Public Affairs to integrate key executive voices and broader institutional messaging for optimal internal and external impact.

  Social Media Management: Plan and produce strategically aligned content featuring the dean and other executive leaders, working with the digital strategy lead to ensure maximum reach and engagement via institutional accounts. In coordination with and support of leaders, manage various accounts, posting content and monitoring the broader networks they are a part of to ensure appropriate awareness and engagement. Strategically build social relationships. Maintain up-to-date knowledge of best practices and trends in social media, serving as an advisor to leaders and directly applying this information to managed accounts.  

  Metrics & Evaluation: Develop and implement metrics and tools to measure the effectiveness of executive communication initiatives and campaigns. Analyze data and feedback to continually improve executive communication strategies and tactics. Evaluate and analyze engagements, gathering feedback to inform future planning and improvement.

  Stakeholder Engagement: Engage and coordinate with internal stakeholders, including senior management, faculty, and marketing and communications teams, to ensure consistent and aligned messaging across all levels of the organization. Partner with public affairs peers to ensure brand guidelines and quality expectations are met.

• Other related duties as assigned.

Required Qualifications

Bachelor’s degree in communication or a related field and five (5) years of experience working as a professional communicator. Demonstrated technical ability to produce accurate, grammatically sound written content, with ability to adapt messaging for different audiences and channels. Demonstrated technical ability to improve written content, including developmental, content, line and copyediting. Experience managing social media for an executive or organization. Experience managing content in a CMS or DXP. Experience maintaining brand and style standards and guidelines. Ability to analyze complex data sets and communicate key insights via presentations, dashboards, spreadsheets, et al. Demonstrated ability to manage multiple tasks and maintain schedules while working as a team player. Strong interpersonal skills, with a service-oriented mentality. Interest in meeting the demands of a start-up environment with adaptability and resilience.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Bachelor’s degree in communication or a related field and more than five (5) years of experience working as a professional communicator. Demonstrated understanding of executive communications strategies, best practices, and emerging trends. Experience in speechwriting. Experience in internal and/or change management communication. Robust knowledge of Associated Press style. Demonstrated ability to maximize PowerPoint applications to create highly compelling slide decks. Experience working with systems such as Sitecore and Adobe Experience Manager. Experience working with Eloqua, Emma and/or another email marketing tool. Skill in using Adobe Creative Suite software, especially Photoshop, InDesign, Illustrator and/or Premiere. Skill in videography and/or video production. Experience in using project management software to organize work and enable multispecialty teams. Demonstrated experience interacting with university administrators, deans, faculty and staff in providing good client and customer service. Experience in medical education, higher education, health care or a related field.

Salary Range

$90,000+ depending on qualifications

Working Conditions

• May work around standard office conditions

• Repetitive use of a keyboard at a workstation

• Occasional weekend, overtime and evening work to meet deadlines

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.