The Team You’ll Work With

This role is on the Venture Capital Operations team. You will partner directly with team managers and individuals across the Venture Capital Delivery organization to enhance engagement by improving productivity and efficiency, in order to help the team deliver the best possible customer experience. 

The Problems You’ll Solve

We’re seeking an Enablement Manager for our Venture Capital business who loves solving complex problems to help us continue to build the world’s next great financial infrastructure company. 

In this role, you will:

• Improve critical processes, develop a strategy for Delivery team training and content while also aligning with leadership to drive execution
• Partner with Venture Capital leadership to uncover learning needs for the Delivery teams 
• Design, strategize and build training solutions to address these needs
• Manage new hire onboarding programs that focus on time to value of incoming Delivery team members and partner with onboarding program managers to ensure success
• Partner with the Product team to develop new product trainings, document and maintain product trainings, and help drive and measure product adoption among Delivery teams
• Help manage and organize the knowledge base and learning management system for post-sales enablement content
• Delegate projects and workload between team members efficiently to ensure optimal team performance and output

About You

• Experience creating and delivering training content for customer-facing teams
• Ability to quickly ramp on our suite of Venture Capital products, as well as the underlying processes that we use to deliver these products
• Ability to quickly learn and iterate on existing workflows, improve and take ownership on workflow rollouts
• Experience thinking and executing operationally to solve complex problems
• Excellent written and communication skills
• Familiarity with the Venture Capital space a plus
• Familiarity with standard learning creation tools (e.g., LMS) and knowledge management tools (e.g., Guru) are a plus

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is: 

•  $112,455 - $132,300 in Seattle, WA

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.