Full-Time

Medical Social Worker

Snc

Posted on 9/11/2025

Deadline 9/10/27
ERP International

ERP International

201-500 employees

Delivers Digital, BPM, and Health solutions

No salary listed

Schertz, TX, USA

In Person

Category
People & HR (1)
Requirements
  • Master's degree in Social Work (MSW). Graduate from a School of Social Work fully accredited by the Council on Social Work Education (CSWE).
  • Documentation of at least three years and 4,500 hours of paid, supervised post-professional experience in an organization of agency that provides case management services.
  • Current, full, active, and unrestricted LCSW license from any state.
  • Possess and maintain a current AHA or ARC BLS Healthcare Provider certification.
Responsibilities
  • The SNC social worker oversees and manages the installation Exceptional Family Member Program – Medical (EFMP-M) IAW DoD and AF policy and any subsequent implementing guidance.
  • Uses clinical assessment skills and maintains procedures to identify sponsors whose family members have special medical and educational needs in a timely manner.
  • The SNC uses a multi-disciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouses groups, to ensure effective outreach and identification of special needs.
  • Ensures family members of the AF personnel or family of the AF member are appropriately "Q coded" (EFMP- enrolled).
  • Ensures all active duty sponsors known to the Air Force Personnel Center, and local Military Personnel Section (MPS) and/or Commander Support Staff (CSS) where applicable, having family members with special needs are identified in AF medical special needs data management systems.
  • Provides oversight for base-level data entry in AF-provided data management systems used in the management of EFMP-M.
  • Provides training to installation personnel and medical staff; and consultation as needed to support the implementation of EFMP-M base-wide.
  • Integrally involved in the Family Member Relocation Clearance (FMRC) process.
  • Ensures all FMRC requirements are implemented by all EFMP-M staff.
  • Coordinates the enrollment process and travel screening for all active duty family members' and travel screening upon request to the families of DoD civilian sponsored assignments going to an overseas base.
  • Provides oversight to ensure every AF sponsor with one or more family members with special needs assigned to the installation has a SN file maintained at the Medical Treatment Facility (MTF).
  • Ensures Q-coded sponsors assigned to the installation are contacted annually to determine if there are unmet needs and to request updates of information as needed.
  • Collaborates with the Integrated Delivery System (IDS) and other interagency forums that provide family medical information and referrals to base and civilian agencies.
  • Ensures EFMP families are referred to the Airman and Family Readiness Center for additional community assistance as needed.
  • Maintains a cooperative working relationship with the base MPS, CSS, and with Air Force Personnel Center (AFPC).
  • Actively supports the integration of EFMP-M, Exceptional Family Member Program - Family Support (EFMP-FS) and Exceptional Family Member Program - Assignments (EFMP-A) services at the installation.
  • Provides information, appropriate contact information, and coordinates referrals as appropriate.
  • Participates in EFMP quarterly case reviews to discuss/assess newly identified families', complex, or unmet medical needs.
  • Determine the appropriate resources necessary for the families.
  • Patient specific assessments and clinical plans of action will be located in AHLTA and the Special Needs record.
  • Meeting minutes will not contain patient identifying information.
  • Coordinates and participates in designated facility meetings.
  • Participates in the clinic orientation and training of other staff of the Special Needs Program.
  • May serve on committees, work groups, and task forces at the facility.
  • Must maintain a level of productivity and quality consistent with: complexity of the assignment; facility policies and guidelines; established principles, ethics and standards of practice of professional social work, Health Services Inspection (HSI); and other applicable DoD and service specific guidance's and policies.
  • Must also comply with the Equal Employment Opportunity (EEO) Program, infection control and safety policies and procedures.
  • Completes medical record documentation and coding and designated tracking logs and data reporting as required.
  • Completes all required electronic medical record training, MTF-specific orientation and SNC training programs.
  • Consults with medical personnel, legal authorities, military commanders and school districts, as required.
  • Attends and participates in meetings during normal duty hours and professional staff conferences and other appropriate professional activities such as, but not limited to the following: quality improvement meetings, commander\'s staff meetings, primary care staff meetings, and others required by applicable regulations, MTF guidance, or as directed by department leadership.

ERP International provides Digital, Business Process Management, and Health solutions for government and commercial clients, including Health, Defense, National Security, and Homeland Security agencies. It combines research, benchmarking, and disciplined problem-solving with hands-on delivery, operating under CMMI and ISO standards to ensure consistent, measurable results. The firm sets itself apart with proven process maturity, recognized workplace diversity, strong customer service ratings, and a track record as a fast-growing, cost-conscious partner for mission-critical needs. Its goal is to be the Best by helping customers improve mission performance through dependable, scalable solutions that deliver clear ROI and high customer satisfaction.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Laurel, Maryland

Founded

2006

Simplify Jobs

Simplify's Take

What believers are saying

  • Heather Bahrami joined as VP Bids & Proposals from ManTech on February 6, 2026.
  • Melinda Plaugher appointed Chief Growth Officer to drive expansion.
  • Washington Post named ERP Top Workplace for 2020-2025 consecutively.

What critics are saying

  • ManTech erodes ERP's DoD health IT share via Heather Bahrami's defection.
  • Leidos undercuts ERP's CMMI Level 5 contracts with lower-cost teams.
  • CMMC 2.0 audits disqualify ERP from $2B+ National Security bids.

What makes ERP International unique

  • ERP holds CMMI DEV Maturity Level 5 and SVC Level 3 certifications.
  • ERP complies with ISO 9001:2015, ISO 20000-1:2011, and ISO 27001:2013 standards.
  • ERP secured GSA 8(a) STARS contract vehicle on June 13, 2017.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Health Savings Account/Flexible Spending Account

401(k) Company Match

Company Paid STD

Company Paid LTD

Company Paid Life Insurance

Company News

The Desert Sun
Feb 11th, 2026
ERP International Names Heather Bahrami as Vice President of Bids & Proposals

ERP International names Heather Bahrami as Vice President of Bids & Proposals. Distributed by EIN Presswire ERP STRENGTHENS GROWTH ORGANIZATION WITH ADDITION OF HEATHER BAHRAMI AS VP OF BIDS & PROPOSALS Heather's ability to lead diverse teams, elevate proposal quality, and shape effective capture strategies will play a crucial role in driving ERP's continued growth in the federal sector." - Melvin Petty, Co-Founder & CEO of ERP International LAUREL, MD, UNITED STATES, February 6, 2026 /EINPresswire.com/ - ERP International is pleased to announce the appointment of Heather Bahrami as Vice President of Bids and Proposals. Heather is an accomplished growth executive with more than two decades of experience leading federal procurement efforts across a wide range of industries - including health systems, IT, mission support, cybersecurity, and infrastructure modernization. With a proven record of winning highly competitive opportunities with DoD and Federal Civilian clients, she brings deep expertise in executing full lifecycle business development strategies. Throughout her career, she has successfully built, scaled, and led high performing capture and proposal teams in fast paced, deadline driven environments, consistently delivering exceptional results. Her leadership strengthens ERP's ability to pursue and win complex federal programs while supporting the firm's continued growth and mission impact. Heather joins ERP International from ManTech, where she most recently served as Senior Executive Director for Defense Growth Proposal Excellence. In this role, she led enterprise-wide improvements to Defense proposal practices, oversaw competitive intelligence and Black Hat processes, drove cross-sector collaboration, and informed transformational growth process improvements. Heather is recognized for her ability to guide organizations through the full lifecycle of federal procurement. She has an extensive track record of building high-performing teams, implementing scalable processes, and delivering winning strategies under tight deadlines. Her areas of expertise include proposal operations leadership, program performance integration, strategic growth enablement, competitive analysis, and cross-functional collaboration. "Heather's experience, energy, and strategic leadership style make her a tremendous asset to our growth organization," said Melvin Petty, Co-Founder and CEO of ERP International. "Her ability to lead diverse teams, elevate proposal quality, and shape effective capture strategies will play a crucial role in driving ERP's continued growth in the federal sector." In her role as Vice President of Bids and Proposals, Heather will oversee ERP's proposal operations, including strategy, major pursuit teams, proposal governance, and close collaboration with business development, growth, and operational leaders to support the company's expanding footprint across Defense, Health, National Security, and Homeland Security markets. About ERP International ERP International, LLC is a trusted provider of Digital Solutions and Health Solutions that supports clients in both government and commercial sectors. We provide comprehensive technology and business process transformation solutions to Health, Defense, National Security and Homeland Security agencies. ERP is CMMC 2.0 certified, appraised at CMMI DEV Maturity Level 5, and appraised at CMMI SVC Maturity Level 3 and is certified as compliant in the ISO 9001:2015 Quality Management Standard, ISO/IEC 20000-1:2011 Service Management System, and ISO 27001:2013 Information Security Management Standard. Founded in 2006, ERP is headquartered in Laurel, MD, and maintains a satellite office in San Antonio, TX - plus project locations nationwide. We are a recognized leader in leveraging our mature capabilities to build scalable, resilient, high performance business solutions and empowering organizations to deliver on the promises of excellence. We bring together brainpower, insightful research, quantitative benchmarking, innovation, maturely structured problem-solving methodologies, and hands-on experience to improve our clients' business environments. Our thought leadership, based on practical and real-world experience, makes us a trustworthy partner. We improve our customers' mission performance through our use of quantitatively managed processes to deliver maximized ROI outcomes and customer satisfaction. We are a cost conscious and competitively priced partner, delivering comprehensive solutions through people-focused practices. Our exceptional customer service rating ranks ERP in the top five percent of all companies receiving the independent D&B(R) rating. Washington Technology and Inc. Magazine both previously ranked ERP among the fastest growing firms in the nation. ERP has also been named one of The Washington Post's 2020, 2021, 2022, 2023, 2024, and 2025 Top Workplaces in the Washington, D.C. area. Visit ERP International, LLC on the web at www.erpinternational.com Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above. Information contained on this page is provided by an independent third-party content provider. XPRMedia and this Site make no warranties or representations in connection therewith. If you are affiliated with this page and would like it removed please contact [email protected]

The Associated Press
Feb 6th, 2026
ERP International appoints Heather Bahrami as VP of bids and proposals

ERP International has appointed Heather Bahrami as vice president of bids and proposals. Bahrami brings over 20 years of experience leading federal procurement efforts across health systems, IT, cybersecurity and infrastructure modernisation. She joins from ManTech, where she served as senior executive director for defence growth proposal excellence, leading enterprise-wide improvements and overseeing competitive intelligence processes. In her new role, Bahrami will oversee ERP's proposal operations and collaborate with business development teams to support expansion across defence, health, national security and homeland security markets. Founded in 2006, ERP International provides digital and health solutions to government and commercial clients. The company is headquartered in Laurel, Maryland, and has been recognised as one of The Washington Post's top workplaces for six consecutive years.

Black Perspectives
Jul 6th, 2025
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ERP International is honored to have been named one of The Washington Post's 2025 Top Workplaces!

ERP International
Jul 10th, 2023
ERP NAMES MELINDA PLAUGHER AS NEW CGO

Laurel, MD - ERP International LLC is pleased to announce Melinda Plaugher has joined as the new Chief Growth Officer.

Chiro Recruit
Jun 28th, 2023
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ERP International is honored to have been named one of The Washington Posts 2022 Top Workplaces!

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