Full-Time

Vice President

Saviynt

Saviynt

501-1,000 employees

Cloud-based identity governance and security solutions provider.


Expert

Atlanta, GA, USA

Required Skills
Microsoft Azure
Communications
AWS
Requirements
  • BA/BS degree in Computer Science/engineering or related field
  • 15+ years of hands-on technical experience along with strong management and communication skills
  • Deep understanding and technical experience working with modern Cloud Service Providers i.e. Microsoft Azure, AWS OR Google Cloud
  • Experience operating and supporting a large scale SaaS platform, and applications footprint
  • Experience running a world class Operations organization and managed on-call 24x7 rotation teams, to serve global customers
  • Experience building, scaling & monitoring infrastructure needed for SaaS based application and services
  • Experience in creating a strong and passionate operations & support culture that is customer focused and quality driven
Responsibilities
  • Responsible for managing the SaaS operations and Customer support outbound experience for our customers for a global region
  • Majority of the productive time goes towards outbound engagement with customers supporting their full lifecycle of implementation, ongoing value realization and operating their setups
  • Travel about 50% of the time to meet with your regional customers (in person) for relationship management, provide operational updates, product/engineering roadmap updates and opportunity identification
  • Measure your success by meeting KPIs towards effective responses and resolutions during incidents, uptime and performance goals and proactive issue detection through monitoring / alerting
  • Collaborate with product and engineering stakeholders to ensure high-quality products are developed and operated in production by providing an Operations feedback loop
  • Recruit, manage and motivate a strong SaaS Operations team to operate best-in- class service offerings for Saviynt customers
  • Work closely with the InfoSec team to adhere to evolving Security practices and postures as Saviynt business scales

Saviynt stands out as a leading enterprise in the identity governance and cloud security sector, offering comprehensive solutions that address complex security and compliance challenges. Their competitive edge lies in their ability to integrate identity governance, granular application access, cloud security, and privileged access, ensuring a secure business ecosystem. The company also prioritizes a frictionless user experience, demonstrating a commitment to both technical excellence and customer satisfaction.

Company Stage

Series A

Total Funding

$375M

Headquarters

El Segundo, California

Founded

2010

Growth & Insights
Headcount

6 month growth

4%

1 year growth

2%

2 year growth

-4%