Senior Solution Architect

ABOUT THE ROLE

The Solution Architecture Team plays a key role in driving successful implementations of the Accela Civic Platform by providing design and thought leadership. In addition to participating as architects on regional project teams, the team supports internal initiatives, contributes to pre-sales activities, and develops best practices and standards.

SPECIFIC RESPONSIBILITIES 

As a Solution Architect, you will translate complex government processes into intuitive, easy-to-use packaged solutions on the Accela Civic Platform. You will own your solutions end-to-end—from design and implementation to packaging, publishing, and tracking adoption. These solutions will be leveraged by government agencies at the local, state, and federal levels across the globe.

You are expected to be a subject matter expert in at least three of the following areas: government processes, application architecture, databases and reporting, integrations, security, cloud computing, mobile applications, and analytics.

With a strong IT background—including solution architecture, cloud infrastructure, SDLC, and user experience design—you will contribute to small-to-medium scale delivery projects. You will determine how to best leverage Civic Platform technologies based on customer needs, product capabilities, and Accela methodologies.

You will also support internal initiatives such as the development of best practices, reusable solution libraries, delivery tools, training programs, and engagement at in

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Geography, GIS, Computer Science, Software Engineering, or equivalent experience
• Hands-on experience with the Accela Civic Platform, including multiple domains and technologies
• Strong development background with JavaScript, C#/Java, SQL, HTML, and Crystal Reports/SSRS
• Understanding of UI/UX design principles
• Solid grasp of cloud architecture concepts, including SaaS, multi-tenancy, and multi-tier infrastructure
• Familiarity with cloud service models and architecture discussions
• Experience with enterprise application integration, data migration (ETL), and business intelligence
• Background in responsive web design, mobile development, and web services architecture
• Working knowledge of network, application, and information security principles
• Ability to lead customer-facing sessions and translate requirements into technical solutions
• Prior experience implementing or practicing with the Accela Civic Platform
• Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical stakeholders
• Government domain experience and/or consulting background (e.g., Big 5)
• Ability to travel up to 20–30% of the time

DESIRED QUALIFICATIONS

• Bachelor’s degree (preferred but not required)
• 8+ years of experience with the Accela Civic Platform
• Experience in project management, business analysis, and team leadership
• Strong proficiency in SQL, C#/Java, Crystal Reports, and SSRS
• Experience delivering packaged or reusable Civic Platform solutions

ABOUT ACCELA
For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING
The annual base salary range for this full-time position is [$130,000-$146,000] (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement.
 
Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.

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