Product Manager

About Middesk

Our goal is to make it easier for businesses to work together. Since 2018, we have been a leading disruptor in the business identity market. While consumer identity technology has seen significant modernization and digitization over the past decade, business identity and verification largely continues to be a manual process, specifically in the context of onboarding businesses to receive access to financial products and services. Our best-in-class business identity platform provides access to complete, up-to-date information that financial services institutions and fintechs need to make educated decisions about their customers and facilitate rapid onboarding and transacting. Our vision is that every company can instantly gain access to all the data, products, and services they need to establish and grow their business with ease. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List and cited as an industry leader in business verification by digital identity strategy firm, Liminal.

The Role

As the Product Manager on Middesk’s Entity Management team, you will drive the strategy and execution for scaling our tax registration product and expanding it into a suite of entity management services. This role is crucial to Middesk’s mission to become the market leader in business verification by building a highly valuable, proprietary data asset. In this role, you will focus on automating processes, expanding service offerings, and integrating entity management into our broader business onboarding suite, with the ultimate goal of turning entity management into a significant contributor to Middesk’s data strategy.

Your work will directly impact the scalability, automation, and expansion of our products, helping us meet ambitious outcomes like achieving 75% automation in entity management processes and scaling our tax registration revenue to $10M. You will collaborate with cross-functional teams, including engineering, operations, and design, to bring innovative solutions to life and drive the adoption of entity management products across our customer base.

What You’ll Do:  

• Define, prioritize, and execute a roadmap to scale our tax registration product and expand it into a comprehensive suite of entity management solutions.

• Work with engineering and operational teams to achieve 75% automation in tax registration and entity management processes, increasing efficiency and scalability.

• Oversee the successful launch of multiple new account types within a 12-month timeline, including tax, sales, and beneficial ownership registrations, to expand our product offerings and increase data density.

• Focus on multi-product adoption to drive greater than 25% of existing customers to utilize multiple Middesk products, with an emphasis on integrating entity management into the customer journey.

• Work closely with sales, design, and operations to address unique customer requirements, optimize the operational component of the product, and deliver an intuitive experience that meets customer’s demands.

What We’re Looking For:

• 8+ years of product management experience in B2B SaaS, ideally in environments where a product’s success relied on a strong operational component.

• Exceptional written and verbal communication skills, with the ability to influence cross-functional teams and drive alignment across stakeholders.

• You are comfortable working with technical teams and navigating technical solutions to operational challenges, including integrating products into a larger suite.

• You excel in building relationships and working collaboratively across engineering, design, operations, and sales to deliver a holistic product experience.

• You have experience with 0 > 1 product evolution– you understand the dynamics of bringing a product from initial stages to integration within a more mature suite, with an eye for long-term growth and strategic value.

• You appreciate the importance of design in product adoption and have experience working closely with design teams to create customer -centric products.

• You’re attuned to the needs of customers, especially in a B2B context, and have experience working on products that support customer success and data utilization.

• You are comfortable using data to make decisions, track product success, and validate the strategic impact of entity management on Middesk’s business verification goals.

Nice to Haves:

• Founder mentality with an entrepreneurial approach to product-market fit, GTM strategy, and cross-functional ownership.