Director – Fraud Prevention and Fraud Operations
Functional Controls
Posted on 11/30/2023

1,001-5,000 employees

Lender and financial services provider
Company Overview
SoFi’s mission is to help people reach financial independence to realize their ambitions.
Financial Services
Data & Analytics
Venture Capital

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Charlotte, NC, USA • Jacksonville, FL, USA • Cottonwood Heights, UT, USA
Experience Level
Desired Skills
Operations & Logistics
  • A Bachelor's Degree or 4 years of relevant experience in lieu of a degree
  • 7-10 years of experience supporting risk and/or compliance-related activities in financial services operating environment or other relevant industry
  • Subject matter expertise in operational risk and controls; working knowledge of relevant regulations and standard industry processes
  • Experience executing RCSA framework, supplier risk management and issues management
  • Experience in understanding risk management facing functional areas of Fraud Prevention and Fraud Operations
  • Excellent verbal and written executive communication skills
  • Influencing skills and ability to effectively partner with all levels of management to help drive the control agenda
  • Experience interacting with regulators (e.g., Federal Reserve, OCC, or CFPB)
  • Experience with risk data, reporting and analysis
  • Ability to analyze, organize and prioritize across multiple competing priorities
  • Demonstrates initiative, ownership and accountability
  • Nice to have includes advanced degree; relevant industry certifications, for example, CPA, CCRM, ACAMS
  • Partner and collaborate across your covered departments: the second line of defense Compliance and Risk Management teams; Audit; and Regulators to support a diverse portfolio of risk and compliance-based initiatives to effectively manage and mitigate operational, compliance, strategic and reputational risk
  • Be the direct “one-stop quarterback” to the senior leader of each department on all matters related to effective risk management
  • Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and internal policies & practices to provide advice to stakeholders
  • Partners with your functional unit leaders to ensure existing and emerging risks stemming from business activities are effectively identified, measured, monitored, and controlled
  • Engage in large and complex initiatives and programs to identify and assess risks and controls, develop strategies to remediate gaps identified, and implement processes to effectively manage and mitigate risk
  • As a key leader in the Business Controls team, strongly contribute to the design, development, and implementation of 1LOD risk management programs; share best practices to ensure all parts of the 1LOD are executing efficiently and effectively
  • Utilize strong 1LOD governance practices; participate in key Committees as needed
  • Follows written second line of defense (2LOD) risk and compliance policies for business activities; assists 1LOD in translating into execution
  • Utilize effective 1LOD risk reporting and trend analysis; advise functional unit leaders on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders
  • Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks
  • Anticipates business needs and proactively identifies opportunities to improve and strengthen the control environment through actionable insights