Full-Time
Travel Success Specialist II
Remote
Updated on 4/18/2024
AI-powered corporate spend management platform
Mid
Remote in USA
- 3+ years of experience working in travel industry-specific roles
- 3+ years of experience in customer-facing roles
- 2+ years of experience working with and navigating travel-specific tools such as GDS (Sabre and Amadeus)
- Bachelor's or undergraduate degree or equivalent experience
- Collaborate with customers to analyze and report on their travel programs
- Assist customers in optimizing their travel programs
- Provide consultation on travel policy directly to customers
- Manage direct pricing agreements with customers, both pre and post-implementation
- Work directly with customers to resolve outstanding support tickets through Brex’s agent systems and GDS (Sabre)
- Be the first point of contact for escalations from travel customers
- Partner with our cross-functional teams to discuss travel program performance and service gaps
- Act as the voice of the customers for our travel customers, promoting their product feedback and requests
Brex offers a unified spend platform encompassing global corporate cards, expense management, travel booking, and bill pay, all powered by AI technology. The platform enables companies to automate compliance, manage multi-currency spend, and streamline accounts payable processes, providing a seamless and efficient solution for businesses of all sizes.
Company Stage
Series D
Total Funding
$1.5B
Headquarters
San Francisco, California
Founded
2017
6 month growth
↓ -10%1 year growth
↑ 0%2 year growth
↑ 8%Benefits
Self-care. Health, dental, and vision; One Medical; Spring Health mental wellbeing; Calm membership.
Money. Competitive compensation with a biannual merit cycle, equity, 401(k) plan, and more.
Rest. Unlimited PTO if full-time, paid holidays, company weeks off, and parental leave.
Freedom. Remote-first, team and company offsites, monthly stipend, and one-time office setup budget.