Full-Time
Guest Experience Specialist
Posted on 5/12/2026
Indie Campers
201-500 employees
Global RV rental platform and marketplace
No salary listed
Livingston, UK
In Person
 Sales & Account Management (1) |
|---|
- Previous telephone-based customer service experience (contact centre or travel industry preferred)
- Strong communication skills and confidence using IT systems
- High attention to detail, resilience and flexibility
- Ability to thrive in a fast-paced, dynamic environment
- Provide expert advice to help customers choose the ideal motorhome experience
- Act as a subject matter expert on our fleet, procedures and policies
- Manage customer enquiries across inbound calls, outbound calls and digital channels (email, chat and online enquiries)
- Handle quotes, reservations, booking amendments, upselling and payment processing
- Conduct on-site motorhome viewings when required
- Accurately navigate and update in-house systems
- Add value to every customer interaction while meeting individual targets and KPIs
- Demonstrate and uphold our company values in all interactions
- Sales experience (desirable)
- Genuine passion for delivering exceptional customer service
Indie Campers operates a global platform for RV rentals and road trips, combining its own fleet with a peer-to-peer marketplace. It has over 10,000 campervans and motorhomes and covers 100+ cities across Europe, North America, and Oceania. The platform offers short-term rentals, long-term subscriptions, and sales of new and used vehicles, with a digital-first booking experience and services like one-way trips and 24/7 support. The company differentiates itself by merging a large in-house fleet with a global P2P marketplace to scale operations, and it aims to grow its footprint through acquisitions (e.g., Just Go and Bunk Campers) and fundraising to expand access to flexible road trips.
Company Size
201-500
Company Stage
Series B
Total Funding
$78.8M
Headquarters
Lisbon, Portugal
Founded
2013
Simplify's Take
What believers are saying
- Subscription revenue model creates recurring revenue with higher lifetime value than transactional rentals.
- 12 new depot openings by 2025 in secondary cities capture underserved leisure travel demand.
- €62.5M funding (July 2024–May 2025) accelerates platform development and geographic expansion.
What critics are saying
- EU Directive 2026/15 emission standards mandate 20–30% fleet retrofit costs, forcing price increases.
- Yescapa and RVshare's aggressive pricing erode marketplace share through lower commissions and zero-fee models.
- Cash burn from rapid expansion without proportional revenue growth risks future funding rounds.
What makes Indie Campers unique
- Hybrid model combines 10,000+ owned vehicles with 7,000+ peer-to-peer marketplace listings globally.
- One-way trips across 70+ locations in Europe, North America, and Oceania reduce customer friction.
- February 2026 acquisition of Just Go and Bunk Campers consolidates UK and Ireland market leadership.
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Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 0%2 year growth
↑ 0%Portugal-based Indie Campers raises €62.5M across two funding rounds over the past year.
We’re thrilled to announce that Indie Campers Indie Campers has raised a total of €62.5M across two funding rounds over the past year—including a recently closed €27.5M second tranche! This milestone fuels our mission to revolutionize the way people experience travel—building a seamless, tech-driven platform that empowers unforgettable road trips around the world. As we grow, we’re on the lookout for passionate and driven individuals to join our global team. If you're ready to make an impact in the travel and tech industry, we’d love to hear from you. 💪 A huge thank you to everyone who’s been part of our journey so far. The best is yet to come! 🚀 👉 Career page: https://lnkd.in/g3cjvfFX
Indie Campers, a startup specializing in caravans, has successfully closed a new funding round of €27.5 million.
Indie Campers, a campervan rental platform, completed the second phase of its funding round, raising a total of €62.5 million. This phase, amounting to €27.5 million, was led by Indico Capital Partners with significant participation from Banco Português de Fomento. The investment will accelerate digital platform development and talent acquisition. Founded in 2013, Indie Campers aims to be the leading global road trip platform.
Indie Campers secures €35 million funding to support its expansion in Germany and globally. By 2025, the camper van rental company plans to open 12 new locations across Europe, North America, and Oceania, including Düsseldorf and Munich. The funding will enhance technological infrastructure, operational efficiency, and team growth. Indie Campers aims to double its revenue in Germany by expanding its fleet to over 1,000 vehicles, emphasizing safety, reliability, and customer satisfaction.