Full-Time

Full-Stack Engineer

Posted on 10/31/2025

Zingtree

Zingtree

11-50 employees

No-code platform for AI CX workflows

No salary listed

Remote in India

Remote

Category
Software Engineering (1)
Required Skills
Kubernetes
JavaScript
React.js
MySQL
Git
Postgres
Docker
TypeScript
Go
Vue.js
Redis
REST APIs
Webpack
AngularJS
HTML/CSS
Requirements
  • 3-5+ years of hands-on experience in full-stack development, with a proven track record of building and shipping web applications.
  • Strong proficiency in a server-side language, with a preference for Go (Golang).
  • Experience designing, building, and maintaining RESTful APIs.
  • Proficiency with database technologies (MySQL, PostgreSQL) and caching mechanisms (Redis).
  • Experience with modern JavaScript frameworks such as Vue.js, React, or Angular.
  • Strong proficiency in HTML5, CSS3, and JavaScript (ES6+).
  • Familiarity with modern build tools like Vite or Webpack.
  • Experience with testing frameworks (e.g., Vitest, Go testing).
  • Proficiency with version control systems, particularly Git.
  • Excellent communication skills, a collaborative mindset, and a proactive approach to solving complex technical challenges.
Responsibilities
  • End-to-End Feature Development: Design, develop, and maintain frontend and server-side components for complex, scalable web applications
  • Backend Development: Build and maintain efficient, reusable, and reliable server-side code, with a focus on API design, input validation, and service performance.
  • Frontend Development: Collaborate with design and product teams to implement responsive, high-quality user interfaces using modern frontend technologies.
  • Database & Caching: Work with our databases and caching layers to ensure data consistency, performance, and scalability.
  • Architecture & Code Quality: Implement best practices in software design and write clean, maintainable, and testable code. Participate in code reviews and contribute to a high-quality codebase.
  • Codebase & Integration: Work closely with frontend, backend, and product team members to integrate components and ensure a seamless user experience.
Desired Qualifications
  • Experience with CI/CD pipelines is a plus.
  • Experience with other backend frameworks (like PHP/Laravel) is a plus.

Zingtree helps enterprises automate and guide customer interactions by building AI-powered workflows and decision trees without code. Its platform connects to CRM and help desk systems like Salesforce and Zendesk to pull customer data, then provides context-aware guidance to customer service agents. Agents use the decision trees and workflows to resolve complex issues more efficiently while staying compliant with policies and brand guidelines. Compared to other CX tools, Zingtree emphasizes no-code, enterprise-grade decision trees and AI-assisted workflows that can be deployed across contact centers, product support, and software teams, with integrations that fit into existing IT stacks. The company’s goal is to improve first-contact resolution and customer satisfaction by standardizing and accelerating agent decision-making through process automation and data-driven guidance.

Company Size

11-50

Company Stage

Series A

Total Funding

$15M

Headquarters

Larkspur, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Processed 162 million interactions across 700 organizations in 50+ countries.
  • Launched CX Answers and Actions in April 2024 to optimize interactions.
  • Partnered with AVANT to expand global contact center distribution.

What critics are saying

  • PixieBrix erodes market share with superior integrations in 12-24 months.
  • Salesforce Agentforce captures workflows from shared 700 clients in 12-18 months.
  • OpenAI GPT-4o renders platform obsolete via native CRM automations in 6-12 months.

What makes Zingtree unique

  • Zingtree's multi-guardrailed AI engine filters responses through logic gates and compliance checks.
  • Platform integrates with Salesforce and Zendesk for context-aware CX guidance.
  • No-code decision trees serve regulated sectors like healthcare and finance.

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Benefits

Comprehensive Health Benefits

401K plans

Paid Parental Leave

Unlimited Paid Time Off

Flexible Remote Work

Co-Working Reimbursement

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-4%

2 year growth

-6%
PR Newswire
Apr 30th, 2024
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers and Reps

PALO ALTO, Calif., April 30, 2024 /PRNewswire/ - Zingtree, a leading AI-powered customer experience (CX) automation platform, today announced the launch of its AI CX toolkit: CX Answers and CX Actions.

Securities and Exchange Commission
Feb 1st, 2024
SEC FORM D

The Securities and Exchange Commission has not necessarily reviewed the information in this filing and has not determined if it is accurate and complete.The reader should not assume that the information is accurate and complete.

EIN News
Nov 28th, 2022
Zingtree Teams up with AVANT to Deliver Enhanced Contact Center Operations to its Global Partners

AVANT is proud to partner with Zingtree to offer our clients around the world innovative software solutions designed to help improve call center operations.”

INACTIVE