Full-Time

Sales Support Representative

Confirmed live in the last 24 hours

Ferguson

Ferguson

10,001+ employees

Industrial & Manufacturing
Consumer Goods

Compensation Overview

$18.71 - $29.92Hourly

+ Bonus + Incentive Plan

Entry

East Lansing, MI, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • 0-3 years of sales and/or customer service experience is preferred.
  • Exhibit strong skills for sales, including the ability to upsell.
  • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
  • Ability to react well in a fast-paced environment & follow through on commitments.
  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
  • General digital literacy including Microsoft Office.
  • Ability to quickly learn product knowledge and processes.
Responsibilities
  • Work together with Sales associates to support customer needs by determining the best products and solutions.
  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
  • Coordinate deliveries on behalf of customers.
  • Answer sales calls for general information, addressing and resolving customer concerns or questions.
  • Ability to effectively use customer relationship management (CRM) system and phone system.

Company Stage

IPO

Total Funding

N/A

Headquarters

Newport News, Virginia

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Ferguson's financial maneuvers, like the $750 million notes offering, provide the company with increased corporate flexibility and potential for expansion.
  • The recent acquisitions bring in talented associates and broaden Ferguson's operational capabilities, potentially leading to enhanced market presence.
  • Investments from various financial entities, such as International Assets Investment Management LLC, indicate strong market confidence in Ferguson's growth potential.

What critics are saying

  • Ferguson's aggressive acquisition strategy may lead to integration challenges and potential cultural clashes within the newly acquired companies.
  • The company's increased debt from the $750 million notes offering could pose financial risks if not managed properly.

What makes Ferguson unique

  • Ferguson's strategic acquisitions, such as Gerster Equipment Co. and United Water Works, enhance its geographic reach and capabilities, setting it apart from competitors.
  • The company's ability to raise $750 million through senior unsecured notes demonstrates strong financial flexibility and investor confidence.
  • Ferguson's consistent acquisition strategy, with ten acquisitions in the last fiscal year, highlights its aggressive growth approach in the market.

Help us improve and share your feedback! Did you find this helpful?