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Manager, Ad Operations - Programmatic
Posted on 11/23/2021
New York, NY, USA
Experience Level
Desired Skills
  • 5+ years of digital campaign management/digital ad operations
  • In-depth knowledge of advertising technology (RTB, ad networks, digital media, digital ad serving), familiarity with OTT advertising a plus
  • Deep understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting
  • A process-driven individual with proven experience adhering to processes and standards
  • Ability to analyze, review results, and propose strategies
  • Experience managing people and mentoring/training
  • Ability to work effectively in an emerging technology company
  • The ability to communicate effectively with internal and client-facing audiences
  • Responsible for success of programmatic campaigns managed by direct reports
  • Manage a team of Associates/Sr. Associates, which includes holding weekly 1x1s, providing guidance/support for career development and/or campaign management issues
  • Provide ongoing feedback and mentorship to direct reports and Associates within the team
  • Track on new campaign requests and ensure process adherence and quality standards are upheld
  • Partner with Client Services management to ensure handoffs to Ad Ops are smooth and errors are mitigated
  • Implement and enforce processes that enable the team to scale and work efficiently
  • Guide campaign optimization techniques to improve performance
  • Identify issues that prevent campaigns from hitting KPI's and performance benchmarks, and propose solutions
  • Escalate and help resolve any campaign or DSP related issues cross-functionally as required
  • Ensure direct reports are actively participating in the Customer Support queue, fielding requests from Self-Serve customers
  • Contribute to ad hoc strategic projects that will help drive revenue growth for Roku
  • Assist with client support escalations as needed

1,001-5,000 employees

Streaming platform for television
Company Overview
Roku's mission is to be the TV streaming platform that connects the entire TV ecosystem around the world. The company connects users to the streaming content they love, and we enable content publishers to build and monetize large audiences and provide advertisers with unique capabilities to engage consumers.
  • Unlimited vacation days
  • Medical, wellness, and financial benefits
  • Free snacks and access to fitness center at headquarters
Company Values
  • High performance
  • Proud to work here
  • Trust and responsiblity
  • Talent
  • Communication and context
  • World class product
  • Simple process
  • Excellent partnerships
  • Content standards
  • High ethical standards