Pager delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through AI-enabled technology, Pager brings consumers, nurses, doctors and other members of the care team together through secure chat, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare.

The Bilingual Health Coach RN ensures delivery of Pager’s lifestyle coaching program, drives outcomes for participants, and addresses client expectations. The Bilingual Health Coach RN provides clinical interventions in an efficient and effective manner ensuring that each interaction is valuable to the participant.

RESPONSIBILITIES:

• Manage Case load
  • Drive positive health outcomes of their participants.
  • Address barriers and identify opportunities for the participants.
  • Work with other departments to solve participant issues in a timely manner.
  • Ensure that documentation is completed.
  • Set SMART goals with the participant and document action steps needed to complete the goals.
  • Send appropriate supporting educational materials to the participant.
  • Assist participants in individualized goal-setting, using readiness assessment, principles of motivational
    interviewing, and appropriate clinical communications.
• Meet and exceed standards for productivity and quality
  • Understand and maintain coaching center goals of success.
• Attend all clinical, client, and operational meetings and training
  • Attend and complete training opportunities, in both classroom and online settings (CEUs available for
    qualified candidates).
• Maintain all necessary certifications, updates and licensures for coaching
  • Receive necessary certifications, updates, and licensures for coaching.

IDEAL CANDIDATE:

• A Bachelor of Science in Nursing (BSN) degree 
• One year of clinical experience OR one year experience in health and wellness coaching, personal training, health education, counseling or social work.
• Must be bilingual and able to fluently communicate in both English and Spanish 
• An unencumbered Registered Nurse (RN) Florida state licensure and/or compact state licensure
• Experience with clinical health education in areas of, but not limited to, weight management, tobacco cessation, stress
  management, and physical activity preferred
• Commitment to high quality and high production
• A positive attitude, someone who is self driven, proactive, and results driven
• Passion and personal accountability for improving health of program participants.
• Knowledge and understanding of various biometric results including, but not limited to blood pressure, cholesterol, body
  mass index, and other variables of health preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
• Proficient oral and written communication skills
• Proficient interpersonal and organizational skills

Offers for this position are contingent upon the successful completion of a background check. This may include but is not limited to substance testing, education, employment, references, state and federal licensure and certifications, criminal history, Office of the Inspector General (OIG) and General Services Administration (GSA) exclusions checks.

At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.