Franchise Account Executive

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded 10 years ago in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others.

Afterpay is helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers.

We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. Join a movement in which everyone can win.

The Role

We are seeking a highly motivated and experienced Account Executive to drive the acquisition and expansion of franchise businesses across Australia and New Zealand. In this role, you will leverage your strong sales background, strategic thinking, and relationship-building skills to onboard new franchise partners and ensure their ongoing success with Afterpay. A few key highlights about our opportunity below:

• Innovative Environment: Be part of a rapidly evolving fintech leader shaping the future of payments.
• Growth Opportunities: We invest in the professional growth of our people with ongoing training, development, and mentorship.
• Inclusive Culture: Join a diverse team committed to cultivating an environment where everyone can thrive and contribute.
• Make an Impact: Your work will directly influence the success of our franchise partners and the expansion of Afterpay’s footprint in ANZ.

You Will

• Acquisition: Identify, prospect, and secure new franchise partnerships across ANZ in alignment with Afterpay’s growth objectives. Build a robust sales pipeline through market research, networking, and outreach initiatives.
• Strategic Planning: Collaborate with the Head of Franchise to execute sales strategies and initiatives that drive franchise adoption. Contribute insights on market trends, competitive landscape, and emerging opportunities to refine approach and deliver on targets
• Relationship Management: Cultivate and maintain strong relationships with franchise partners, serving as a trusted advisor on all matters related to Afterpay’s services. Act as a primary point of contact for escalations, ensuring timely resolution and customer satisfaction.
• Performance & Pipeline Management: Achieve and exceed individual sales targets and KPIs, contributing to overall franchise growth. Maintain accurate sales forecasts and pipeline reports in Salesforce, providing regular updates to senior leadership.
• Collaboration: Work cross-functionally with Marketing, Product, Operations, and Risk teams to optimize the franchise onboarding experience and maximize merchant success. Coordinate with internal stakeholders to ensure seamless integrations and go-to-market strategies for franchise partners.
• Reporting & Analysis: Monitor key sales metrics, deliver progress reports, and identify areas for improvement. Provide data-driven recommendations to enhance sales processes and refine franchise acquisition tactics.
• Professional Development: Stay current on industry trends, BNPL/fintech innovations, and best practices to continuously improve sales techniques. Participate in training sessions and contribute to knowledge-sharing initiatives within the broader sales organization.

You Have

• Minimum of 3 years in sales or business development, preferably within BNPL, fintech, or franchise sectors.
• Demonstrated success in closing deals, onboarding partners, and driving revenue growth.
• Bachelor’s degree in Business, Marketing, or a related field. An MBA or relevant certification is a plus.
• Proficiency in Salesforce, G Suite, and sales analytics tools.
• Strong analytical abilities to interpret market data and sales performance metrics.
• Sales Excellence: Proven track record of meeting or exceeding sales targets and delivering on strategic objectives.
• Relationship Building: Exceptional communication and interpersonal skills, with the ability to form lasting partnerships.
• Strategic Mindset: Ability to align sales tactics with broader business goals, identifying opportunities for innovation and growth.
• Results-Oriented: Driven self-starter with a proactive approach to problem-solving and overcoming obstacles.
• Organized & Efficient: Strong organizational and time-management skills, capable of balancing multiple priorities in a dynamic environment.

Technologies We Use and Teach

• Salesforce, Google Suite

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role