Full-Time

Founding Sales Manager

Updated on 8/8/2026

Opus Training Inc.

Opus Training Inc.

51-200 employees

Mobile-first training platform for frontline workers

Compensation Overview

$125k - $150k/yr

New York, NY, USA

Hybrid

Two to four days in the NYC office per week.

Category
Sales & Account Management (1)

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Requirements
  • Experience coaching and developing quota-carrying business-to-business software-as-a-service Account Executives, either as a people manager or as a player/coach ready to step into leadership.
  • A proven track record of developing sales representatives, including building up developing representatives rather than only managing top performers.
  • Experience coaching and scaling a business-to-business software-as-a-service sales motion, including pipeline generation, discovery, multi-threading, forecasting, and deal execution.
  • Fluency in a structured sales methodology and the ability to coach to it in real deals.
  • Hands-on experience using artificial intelligence tools in a sales context.
  • Ability to communicate and coach directly, build trust, and hold a high standard with empathy.
  • Ability to work effectively in a fast-moving, early-stage environment.
  • Business-to-business software-as-a-service sales leadership experience.
Responsibilities
  • Manage and develop a team of Mid-Market Account Executives toward consistent quota attainment across a $5–8 million new-business target.
  • Run weekly one-on-one meetings, pipeline reviews, and deal-coaching sessions focused on representative skill development within a business-to-business software-as-a-service sales motion.
  • Own team forecast accuracy and pipeline health within a structured business-to-business software-as-a-service sales process.
  • Analyze performance data to identify gaps in conversion, messaging, and execution.
  • Build structured call-coaching and onboarding programs that accelerate representative ramp and productivity in a business-to-business software-as-a-service mid-market environment.
  • Embed artificial intelligence tools into the team's daily workflow, including prospect research, outreach, call preparation, deal coaching, and pipeline management.
  • Build and maintain artificial-intelligence-assisted playbooks, prompt libraries, and coaching workflows for the sales team.
  • Recruit and interview Account Executive candidates as the team grows.
Desired Qualifications
  • Background in restaurants, fitness, or multi-unit operations.

Opus Training Inc. offers a mobile-first training platform for frontline workers in hospitality, restaurants, and manufacturing. Managers create, deliver, and track on-the-job training through a mobile app, using micro-learning and blended learning with custom modules, checklists, and resources. A centralized dashboard provides role-based access and real-time analytics so managers monitor completion and knowledge retention across brands, regions, and locations. The platform stands out with multilingual content, granular permissions for multi-brand setups, ready-made content from subject-matter experts, and a focus on scalable onboarding to help businesses onboard staff faster and reduce managers' administrative work.

Company Size

51-200

Company Stage

Series A

Total Funding

$10.8M

Headquarters

New York City, New York

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • Opus raised $9 million Series B on February 24, 2026, led by Bow Capital.
  • The company said it is profitable and served roughly five million trainings by 2026.
  • 2025 customer and location growth reached 116%, with Bonchon, Bahama Buck’s, and Sparkle.

What critics are saying

  • Axonify, eduMe, and Bites attack Opus from adjacent budgets with broader frontline workflows.
  • Workday and Microsoft Teams integrations shrink standalone LMS value, especially after 2026 enterprise rollouts.
  • If customer training standardizes in generic HR software, Opus becomes a replaceable feature.

What makes Opus Training Inc. unique

  • Opus owns hospitality-specific frontline training, with multilingual mobile access built for shift workers.
  • Rachael Nemeth’s restaurant background and Opus’s workflows match multi-unit operators’ daily realities.
  • Opus combines training, tasks, messaging, and analytics across brands, regions, and locations.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Health Savings Account/Flexible Spending Account

Paid Vacation

Wellness Program

Phone/Internet Stipend

Commuter Benefits

Hybrid Work Options

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

4%
Opus
Jun 2nd, 2026
Opus Training named to Inc.'s 2026 Best Workplaces list.

Opus Training named to Inc.'s 2026 Best Workplaces list. Annual list recognizes the businesses that set the standard for workplace success and awards excellence in company culture "It's important to name what you mean when you talk about your culture. Opus' culture thrives on full ownership of the problem and the solution from everyone on the team." - Rachael Nemeth, Co-Founder and CEO Opus Training Opus Training, the training operations platform trusted by hundreds of multi-unit brands, is proud to share its been named to Inc. 2026 Best Workplaces list. The list, which can be found at Inc.com, honors American companies that have built exceptional workplaces and vibrant cultures that support their teams and businesses, whether in-person, remote, or hybrid. Opus' team includes remote employees and a NYC-based hybrid team. The award is the result of comprehensive measurement and evaluation of hundreds of applicants. The process involved a detailed employee survey conducted by Quantum Workplace, covering critical elements such as management effectiveness, perks, professional development, and overall company culture. Each company's benefits were also audited to determine the overall score. Opus is honored to be included among the 507 companies recognized this year. "Everyone says that culture is what sets their company apart, so I think it's important to name what you mean when you talk about your culture. Opus' culture thrives on full ownership of the problem and the solution from everyone on the team," said Rachael Nemeth, CEO and Co-Founder of Opus. "I'm grateful Opus is among Inc.'s Best Workplaces because this recognition highlights the strength of the culture we hold, which means a team full of owners that work together, build together and have each other's backs." Opus is the training operations platform built specifically for the service industry. In people-driven businesses, consistent brand experience depends on every employee knowing what good looks like and being supported to deliver it. Setting standards through initial training isn't enough. They have to be reinforced and continuously validated, because that's what actually produces consistent outcomes. Working across industries - including restaurants, hospitality, fitness and consumer services - Opus helps drive consistency through a platform that is simple and accessible enough for everyone in the business to use. That allows brands to scale their standards as fast as they scale their footprint. The Best Workplaces recognition comes after Opus recently announced Series B funding and was named one of Fast Company's Most Innovative Companies in 2026. "This year's Best Workplaces list goes beyond great company culture - it highlights companies making meaningful and sustained investment in their employees," says Bonny Ghosh, editorial director at Inc. "Even in a labor market that favors employers, these companies understand that an intentional and authentic commitment to their teams drives stronger employee retention, engagement, and ultimately, a stronger business overall." To view the full list of winners, visit Inc.com. June 2, 2026

Opus
Mar 24th, 2026
Opus Training named one of Fast Company's Most Innovative Companies of 2026.

Opus Training named one of Fast Company's Most Innovative Companies of 2026. Opus Training Opus joins companies like Google, Nvidia, Adidas, and Walmart as Fast Company announces organizations shaping the future of their industries NEW YORK - Opus, the training operations platform trusted by hundreds of multi-unit brands, has been named one Fast Company's World's Most Innovative Companies of 2026, which highlights organizations driving meaningful progress across industries and around the world. Opus and its team were recognized for transforming frontline training with a training operations platform built for the frontline, including innovations like Ask Opus, Guest Feedback Integration, and enhanced Task Management capabilities. Fast Company's Most Innovative Companies list recognizes organizations across sectors and regions through a highly competitive review process evaluating companies that are shaping industry and culture through innovation. "Over the past year, we've focused on one thing: Bringing training closer to the reality of frontline work," said Rachael Nemeth, CEO and co-founder of Opus. "For businesses to truly invest in their people, they have to see the impact in their operations first. Training needs to be continuous and embedded in the work, not something you complete once and move on from. And it has to respond to what's happening in the business. That's how deliver value and how you create opportunities for the people doing the work every day." Addressing critical challenges for restaurants and hospitality Opus' recognition comes as multi-unit operators rethink how training fits into their businesses. Frontline employees typically have less than an hour per month for formal training, yet are expected to deliver consistent performance across locations in increasingly complex operating environments. As a result, leading brands are moving away from static onboarding models toward systems that support continuous learning and performance in the flow of work. Opus is designed to meet these needs and over the past year introduced a range of capabilities designed specifically for that shift. Fast Company's award recognizes three core components of Opus' platform: * Ask Opus, which gives employees instant, role-specific answers sourced from company training materials, allowing teams to access knowledge in the moment rather than relying on memory. * Guest Feedback Integration, which connects customer feedback directly to training, enabling businesses to identify patterns and deploy targeted improvements across locations. * Enhanced Task Management capabilities, which link training to execution, helping operators reinforce standards and close performance gaps in real time. Delivering measurable impact across frontline operations. Together, these capabilities represent a shift from static training programs to a more dynamic, operational approach. Instead of separating training from day-to-day work, Opus enables businesses to continuously develop their teams in the flow of work and to adjust based on real conditions inside the business. This approach is delivering measurable results. Operators using Opus have reduced top guest issues by up to 60% within 30 days, accelerated new hire ramp time by more than 25%, and improved engagement across multilingual teams with training delivered in more than 100 languages. Opus continues to grow with brands across frontline industries, training more than 1 million frontline workers in the United States. A platform built from frontline experience. Opus is built on firsthand experience in restaurants and frontline industries. Nemeth co-founded the company after working in the service industry for years, including with Union Square Hospitality Group. She saw training systems that struggled to support the frontline workforce and didn't reflect the way people really worked. Dedicating the same resources typically invested in workers who sit at a desk, she believed, could unlock opportunity for the majority of the workforce who are in frontline roles. Opus' growth has also come as many businesses rethink the way training can work and drive efficiency. "For a long time, training has been treated as something you complete once and move on from, but that's not how frontline businesses actually operate," Nemeth said. "The reality is faster, more dynamic, and more demanding than that. Teams need to learn and improve in the flow of work and it needs to be connected to what's happening in the business and the outcomes operators care about." Opus serves restaurants, hospitality businesses and other frontline-heavy industries with a mobile first platform that delivers training, task management, and support in more than 100 languages. Its inclusion on Fast Company's list reflects growing pressure on operators to drive consistency, adapt quickly, and improve unit-level performance. By connecting training directly to operations, Opus helps organizations reduce turnover and build more consistent customer experiences at scale. About Opus Training. Opus is the leading training operations platform for multi-unit brands with frontline workforces, helping operators deliver consistent, engaging training that delivers measurable results. Trusted in thousands of locations across restaurants, retail, fitness, healthcare and consumer services, Opus customers include Smashburger, Craveworthy Brands, Let's Play Soccer, Shipley Do-Nuts, Sound Fun Entertainment, Big Chicken, York Building Services, Gordon Ramsay Group, Jose Andres Group and more. Learn more at opus.so. About Fast Company. Fast Company is the only media brand fully dedicated to the intersection of business, innovation, and design, engaging influential leaders, companies, and thinkers shaping the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures, along with Inc. magazine. For more information, visit fastcompany.com. March 24, 2026

EIN Presswire
Feb 24th, 2026
Opus Training raises $9M Series B to scale AI-powered platform for frontline workers

Opus Training, a training operations platform for frontline workforces, has raised $9 million in a Series B round led by Bow Capital, with participation from Strada Education, Metrodora Ventures and other investors. The company has also achieved profitability. The New York-based startup serves multi-unit brands across restaurants, retail, fitness, healthcare and consumer services. It recorded 116% growth in customers and locations in 2025, supporting roughly five million trainings to date. Opus' mobile-first platform uses AI to enable fast, accessible training for the 110 million Americans in frontline and deskless roles. The funding will accelerate product innovation and go-to-market efforts. Customers include Bonchon, Bahama Buck's and Sparkle. CEO Rachael Nemeth previously worked in the restaurant industry, including at Union Square Hospitality Group.

The Business Desk
Mar 20th, 2024
Former Quantuma MD heads new Opus office as partner

Frank Ofonagoro has joined Opus to lead a dedicated team committed to business support, restructuring and insolvency advice, it said.

PR Newswire
Sep 15th, 2023
Opus Partners With Always Food Safe To Better Food Safety

"Our collaboration with Always Food Safe marks a milestone for Opus. Together, we aim to support food service establishments in maintaining the highest standards by reaching everyone in their frontline workforce." - Rachael Nemeth, CEO and Co-founder of Opus. .