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Social Media Advocate
Posted on 7/13/2022
INACTIVE
Locations
Dallas, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Marketing
Social Media
Zendesk
Requirements
  • You have 2+ years of experience in customer care
  • Technical Skills, Creative Skills
  • Preferably experience in creating Social Media Digital Content
  • You enjoy finding solutions and communicating with customers
  • You have excellent knowledge of live streaming products and how they work
  • You have excellent multitasking skills and are able to be flexible
  • You are a positive team player
  • You have proven working experience in social media
  • Preferably are fluent in Spanish
  • Preferably have a BS in Marketing, Business or Public Relations
  • We did it again -- we were selected as one of the Top 100 Places in Dallas to work!
  • Our team is based in Dallas
  • Our team works hard and laughs a lot
  • We are extremely passionate about candidate experience and proud of our Company's mission
  • In this role, success is measured by your ability to think strategically and build strong relationships with our internal and external partners
Responsibilities
  • You will have the opportunity to create and maintain Social Media Content
  • You will provide email support for Match & Affinity social channels
  • You will respond to Customer Service issues and questions through direct messages on social media channels as needed
  • You will use social media marketing tools such as Zendesk and Emplifi
  • You will be responsible for maintaining and updating Match & Affinity Social Media Platforms FAQ pages
  • You will respond to app reviews for both Match & Affinity brands
  • You will collaborate with PR, Copywriters, Product Development and Care teams
  • You will help create templates for the Social Media Team
Match Group

1,001-5,000 employees

Dating platform conglomerate
Company Overview
Match Group's mission is to spark meaningful connections for every single person worldwide. The company operates platforms including Tinder, Hinge, Okcupid, and more.
Benefits
  • Medical/Dental/Vision Insurance
  • Charitable Matching Program
  • Retirement Matching Funds
  • Training and Education Allowance
  • Performance Bonuses
  • Mental Health Counseling