Full-Time

Senior UX Researcher-6 month contract

Posted on 9/17/2024

Super

Super

11-50 employees

Game publishing and funding platform

Venture Capital
Gaming

Senior

Remote in Canada

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
R
Data Analysis
Requirements
  • Bachelor's or Master’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field.
  • 5+ years of experience in UX research, with a strong portfolio showcasing a range of research methodologies and their impact.
  • You are data-driven with proven ability to lead complex research projects and deliver actionable insights that drive product decisions.
  • Strong analytical skills and the ability to synthesize data from multiple sources into clear, actionable recommendations.
  • Experience with SPSS, R, Jamovi, or other statistical analysis software.
  • Proficiency in UX research tools and software (e.g., UserTesting, Qualtrics).
  • Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences at all levels.
  • Ability to understand business needs and prioritize research initiatives accordingly.
  • Comfortable working in a fast-paced, and rapidly changing environment.
  • Excellent organization skills and ability to support multiple work-streams simultaneously.
  • A passion for understanding user needs and a deep empathy for users' experiences.
  • Experience leading and managing other researchers.
Responsibilities
  • Lead and manage end-to-end UX research projects, from planning and conducting research to synthesizing findings and presenting insights.
  • Design and execute qualitative and quantitative research methods, including, but not limited to, user interviews, usability testing, surveys, and contextual inquiries.
  • Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • Understand and incorporate complex technical and business requirements into research to plan and prioritize research initiatives for the UXR team based on business priorities.
  • Advocate for our customers and user-centered design principles and best practices throughout the product development lifecycle.
  • Stay up-to-date with the latest UX research trends, tools, and methodologies, and apply them to improve research processes.
  • Oversee and elevate the quality of UXR research for the UXR team as a whole, as you mentor and guide junior UX researchers, fostering a culture of learning and growth.
  • Socialize research findings to diverse audiences through written reports and presentations.

Super.com focuses on supporting game developers by providing them with essential resources such as funding, audience engagement, and global visibility. The company connects developers with financial backing to help them create and launch their games. Super.com also works to build a dedicated community around these games, ensuring that developers have a loyal player base. Unlike traditional game publishers, Super.com emphasizes collaboration and support for developers, aiming to empower them in the gaming industry. The ultimate goal of Super.com is to help developers succeed by giving them the tools and recognition they need to thrive.

Company Stage

Series C

Total Funding

$5.4M

Headquarters

London, United Kingdom

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into 'play-to-earn' gaming sector is projected to grow significantly.
  • Partnerships with popular gaming platforms increase user base and engagement.
  • Recent $85M Series C funding boosts growth and development opportunities.

What critics are saying

  • Increased competition from digital banking services like Step with high savings rates.
  • Potential misalignment between WorldWinner's gaming users and Super.com's financial services.
  • Rebranding from Snapcommerce to Super.com may confuse existing users and affect loyalty.

What makes Super unique

  • Super.com offers a unique combination of savings, credit building, and gaming rewards.
  • The app integrates AI-driven financial advice to enhance user engagement and retention.
  • Super.com leverages blockchain for secure and transparent cashback transactions.

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Benefits

Health, dental, & vision insurance

$360 annual wellness allowance

Employee assistance programs

Unlimited PTO

Recharge days throughout the year

Parental leave + top-up program

Annual $200 travel allowance

Employee-exclusive discounts

Remote work option

Generous equity options

$1,200 annual learning & development allowance

$500 WFH allowance (one-time)

Free food Fridays!

INACTIVE