Position Summary

The Senior Surplus Lines Representative is responsible for verifying complex coverage details, navigating intricate surplus lines forms, and ensuring accurate policy issuance. The role interprets complex endorsements and maintains meticulous records for smooth transitions. They stay abreast of surplus lines market trends, assist various teams with surplus lines tasks and deepen their understanding of surplus lines best practices through guided tasks and continuous learning initiatives.

What will your job entail?

Job Responsibilities:
• Assists underwriters in verifying complex coverage details, navigates intricate surplus lines forms, and ensures accurate policy issuance meets client expectations.
• Handles policy changes, interprets complex endorsements, and maintains meticulous records to guarantee smooth transitions and stakeholder awareness.
• Supports operational activities by working closely with branch offices and accounting team to ensure proper procedures are followed within the Surplus Lines team.
• Assists in maintaining tax tables and testing changes to the system, takes corrective action to ensure accuracy and reliability, contributes to the verification of proper billing by the state.
• Helps the Surplus Lines teams during internal and external audits, ensures that all requested documents and information are readily available and in compliance with audit requirements.
• Provides day-to-day support and assistance to employees in the Surplus Lines team and ensures a collaborative and effective working environment.
• Serves as a liaison for the Underwriting and brokerage team in day-to-day relations with Operations to ensure all questions are answered and accounts are serviced accurately.
• Completes timely surplus lines state tax returns using designated state forms and formulates respective checks and requests for payment of surplus lines tax if applicable.
• Maintains filing systems for each policy, tracks critical dates and deadlines, and ensures readily accessible documentation for internal audits and external inquiries.
• Stays abreast of dynamic surplus lines market trends, competitor activity, and regulatory changes, keeps senior colleagues informed and optimizes quoting strategies.
• Helps underwriters, brokers, claims, and compliance teams with surplus lines tasks, troubleshoots basic issues, and ensures smooth information flow.
• Fosters positive relationships with brokers, clients, and market partners, acts as a reliable point of contact and facilitating efficient communication.
• Handles intricate transactions, gains practical experience through guided tasks, and deepens their understanding of surplus lines best practices.
• Utilizes training programs, industry publications, and conferences to expand their knowledge of complex surplus lines coverages, regulations, and market trends.
Work Experience and Education:
• Minimum of 2 years of work experience in Surplus Lines, Business Operations is preferred.
• Bachelor’s degree required; Business Administration, Economics or Operations preferred. Any other related discipline or commensurate work experience considered.
Licenses & Certifications:
• Prescribed: Minimum requirements for state P&C and/or surplus line licenses
• Preferred: Certified Insurance Service Representative (CISR), Associate in Surplus Lines Insurance (ASLI)

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $25.00 - $31.25 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]

The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.