Talent Acquisition Operations Lead

Who You’ll Be Working With

Join a collaborative and mission-driven Talent Acquisition team that’s passionate about connecting exceptional people with meaningful opportunities at PMG. Working closely with recruiters, hiring managers, People & Culture partners, and candidates, you’ll play an essential role in shaping a thoughtful and inclusive hiring experience. You’ll have the chance to build strong relationships, support business growth, and contribute to a people-first culture that values every interaction. As a Talent Acquisition Lead, you will support PMG across the Campus/Early Career candidate pipeline, including candidate and requisition data validation, application review, interview scheduling, and background check coordination. This role plays a key part in delivering a thoughtful and efficient hiring experience by ensuring accuracy, responsiveness, and a welcoming approach throughout the recruitment process. You’ll also have the opportunity to contribute to learning programs for Campus/Early Career hires, with the benefit of supporting them from the interview process all the way through to joining PMG.

What You Will Do

• Maintain and optimize Talent Acquisition systems, including the ATS, CRM, and scheduling tools, by assisting with troubleshooting, data entry, reporting, and day-to-day operational support.

• Support recruiting data integrity by tracking key metrics, maintaining system hygiene, and helping ensure reporting is accurate, clear, and actionable.

• Enhance the candidate experience by hosting onsite interviews, coordinating logistics, and drafting and refining candidate-facing communications like outreach templates and event invitations.

• Help organize and execute recruiting events by managing timelines, coordinating logistics, liaising with stakeholders, and providing onsite support to ensure a smooth experience.

• Contribute to process improvement efforts by participating in tool testing, documenting updates, assisting with change management, and refining workflows to improve team efficiency.

• Maintain up-to-date internal documentation, including standard operating procedures (SOPs), workflows, and recruiting knowledge bases to ensure clarity and accessibility across the team.

• Leverage AI tools to draft, edit, and polish communications and templates, helping maintain consistency, clarity, and alignment with PMG’s brand voice.

• Research new technologies and trends in recruiting operations, sharing insights and opportunities to help the team stay innovative and forward-thinking.

• Coordinate deliverables for recruiting projects, tracking progress, collaborating across teams, escalating risks when necessary, and ensuring on-time delivery.

• Provide flexible support across Talent Acquisition initiatives, stepping in where needed to help the team deliver high-quality, efficient recruiting operations at scale.

What You Will Bring

• 3+ years of experience in Talent Acquisition, Recruiting Coordination, or a related People Operations role

• Experience working with recruiting technologies, including ATS, CRM, and scheduling tools (e.g., Greenhouse, Lever, Gem, Calendly)

• Proficiency with Google Workspace (Docs, Sheets, Slides, Forms, etc.) for communication, reporting, documentation, and collaboration

• Strong writing and editing skills, particularly for candidate-facing communications, templates, and documentation

• Demonstrated experience using AI tools (e.g., ChatGPT, Jasper, Textio) to support content creation or communication tasks

• Excellent organizational skills and ability to manage multiple tasks and deadlines

• Attention to detail and a process mindset, with an interest in continuous improvement

• Collaborative and proactive, with a strong service orientation and comfort working cross-functionally in a fast-paced environment

• A commitment to curiosity and adaptability as a continual learner, staying at the forefront of media innovation while prioritizing client success with a customer-focused mindset that seeks opportunities to deliver meaningful value.

• A dedication to people-focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel.