Wire Transfer Specialist I

Title: Wire Transfer Specialist I

Primary Location:  Grand Rapids

Employee Status: full-time hourly

Estimated Hours/Week:  38

Remote:  No

What You’ll Get: (note varied offerings based on role and hours)

• Weekly Pay

• Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision

• Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)

• Retirement options like 401 (k) with company match and pension.

• Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.

• Tuition reimbursement

• To see a full list of our benefit offerings – check out this helpful guide!

About this position:

LMCU is looking for a Wire Transfer Specialist I that will process incoming and outgoing wire transfers while ensuring proper procedures are followed.  This role provides exemplary member service while assisting members with general wire inquiries, reviewing requests for accuracy and proper authorization, monitoring for fraud, and ensuring standards and procedures are followed.

What you’ll do:

• Processes outgoing wires following FRB standards and OFAC/BSA policy.

• Assists members with general wire inquiries, obtains wire agreements, creates and maintains recurring wire templates.

• Reviews requests for accuracy and proper authorization.

• Researches the wire instructions for foreign wires to ensure accuracy and timely receipt.

• Ensures compliance with the CFPB remittance rules.

• Works with members/staff to ensure proper and complete instructions.

• Assists members in tracing funds as needed.

• Reviews incoming wires and ensures posting to the account indicated, verifying the wire beneficiary is owner on the account/share.

• Reviews accounts for potential fraudulent transfers. Initiates wire service messages to obtain additional information as needed to aid in posting incoming wires.

• Accepts outgoing wire instructions from members via telephone following current policy and procedures.

What You’ll Bring: You’ll like this position if you are...

• Three or more years of experience in an administrative, accounting, and/or customer service role.

• Excellent written communication, oral communication and phone etiquette skills.

• The ideal candidate will possess an above average aptitude for working with figures while maintaining accuracy. The ability to recognize, trace, and determine how to correct errors is required.

Who We Are:

We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.

As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.

It’s about always doing what’s best and right for our members - it guides everything we do.

From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.

Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day.As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.

You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.

Have additional questions about the role?

You may email us at: [email protected].

If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:

Call us at: (616) 242-9790

Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316

Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.