Full-Time

Barista / Catering Assistant

Updated on 8/19/2026

WSH International Investments

WSH International Investments

Contract catering and brand portfolio management

No salary listed

London, UK

In Person

Category
Retail (1)
Required Skills
Customer Service
Requirements
  • Friendly, outgoing personality and a customer-focused approach.
  • Good listening and verbal communication skills.
  • A strong work ethic and passion for coffee, tea, and customer service.
  • Ability to follow food safety, health and safety, sanitation, cleaning, and COSHH procedures.
  • Ability to use till systems for taking payments and customer orders.
  • Ability to adapt to challenges with a solution-oriented perspective.
  • Ability to work within a collaborative and inclusive team environment.
Responsibilities
  • Greet customers in a friendly and professional manner.
  • Prepare and serve coffee beverages, teas, and other drinks using the correct methods and equipment and according to company standards.
  • Explain the menu, provide customer recommendations, and follow allergen procedures.
  • Maintain cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules, company requirements, and COSHH standards.
  • Follow all health and safety and food safety guidelines and procedures.
  • Monitor stock levels and restock supplies as needed.
  • Use till systems to take payments and customer orders.
  • Provide exceptional customer service and resolve customer issues or complaints.
  • Assist with other tasks as needed.
Desired Qualifications
  • Previous experience in a similar role, particularly in the food service industry.
  • Some knowledge of food safety and sanitation practices.
WSH International Investments

WSH International Investments

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WSH is a British holding company that owns a portfolio of brands in the food services and hospitality sector, with contract catering as its main business for clients like businesses and schools. It operates brands such as BaxterStorey, Benugo, and Searcys, delivering tailored meals and service and focusing on fresh, seasonal, locally sourced ingredients while managing costs. Unlike single-brand caterers, WSH uses a portfolio approach with brand specialization across corporate dining, restaurants, and cafes to gain scale in procurement and operations. Its goal is to provide dependable, high-quality food and service to a broad client base, while growing its brand portfolio and improving efficiency for clients and stakeholders.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Reading, United Kingdom

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Benugo reported £145.7 million turnover for 2025, its highest ever in July 2026.
  • BaxterStorey launched Chef Battle 2026, showcasing retention and culinary talent development.
  • Chris Mitchell became BaxterStorey COO in June 2026, supporting execution during expansion.

What critics are saying

  • Drax workers struck over pay in 2024, exposing recurring labor conflict risk.
  • The Caterer named BaxterStorey for historical wage-payment errors, damaging compliance credibility.
  • High dependence on large client contracts creates existential concentration risk if British Airways or Drax exits.

What makes WSH International Investments unique

  • BaxterStorey, Benugo, and Searcys span corporate, travel, and premium heritage venues.
  • British Airways extended BaxterStorey through 2035, signaling long-term client trust and operational depth.
  • WSH scales through acquisitions, including bm family in November 2025 and Searcys integration.

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Benefits

Flexible Work Hours

Company News

Public Sector Catering
Feb 14th, 2024
WSH commits to 100% RSPCA Assured British free-range eggs

As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.

ITP Media Group
Aug 17th, 2021
Westbury Street Holdings launches Mosaic

Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.