General Manager

Overview

Reporting to the Vice President of the Americas, the General Manager, Latin America Region is responsible for setting regional strategy that will enable sustained growth. This includes developing and successfully executing on actionable plans for Waters business across key regional markets.

Responsibilities

The GM LATAM assumes full regional P&L responsibility for a $170M+ business, as well as building and developing a high performing, agile team.  This position will lead the customer facing organization in sales, service and support while being an effective change agent and helping to further develop the region. The successful candidate will have a proven track record in leading field-based teams, driving outstanding customer experience, acquiring and developing talent and growing a commercial business

• Develop and implement sales and service strategy for the entire LATAM Region to deliver sustainable growth.
• Collaborate with field and worldwide marketing groups to create a dynamic and creative business plan to improve market share and achieve annual operating plan in all geographic, product and market segments. This includes understanding key market trends and subtleties, particularly in the mission critical pharma and biopharma markets
• Using a Growth Mindset, lead the LATAM Region to create and embrace positive, impactful change. This includes:
• Deep  engagement with internal and external stake holders to broaden collaboration and break down silos across geographies and groups.
• Helping the team embrace the use of modern sales and service tools and evolving the “go to market strategies”, to enable greater efficiency and a best in industry customer experience.
• Achieve results through a balanced and objective approach to decision making and empowerment of people. This includes establishing greater rigor around critical success factors and KPIs for the sales, service and support teams
• Create the Strategic Workforce plan for the LATAM region by identifying and influencing continuous improvement in competency and capability development; optimizing organizational structure, performance management, and critical hiring. Ensuring an organization of diverse and high potential talent.
• Being a role model and embodying Waters leadership model is critical. Drive and enhance a culture of collaboration, engagement and customer success through robust, transparent leadership
• Actively participate as a member of the Americas Global Markets Leadership team

Qualifications

• BS in a scientific discipline (e.g. chemistry, biology or biochemistry) or a science-related field of study
• Track record of over 5-10 years in commercial leadership roles, including at least three years with full P&L accountability at a regional level.
• Proven ability to integrate an understanding of sound business and financial fundamentals with in-depth knowledge of the market and industry.
• Minimum of 10 years working knowledge of Waters equipment strongly preferred.
• This individual has a strong track record developing and leading high performing teams, nurturing a culture of diversity and inclusion, openness and collaboration, operating in a matrix environment.
• Has high business ethics and a long-term commitment to the business mission, the organization and the team, which blends with the Waters culture anchored on core values (deliver benefit), collaboration and passion for what they do.
• Track record of success achieving or exceeding sales and orders targets
• Fluent in Spanish, Portuguese, and English

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

Key Words

# LI-Remote #General Manager