Support Families

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

Starting Pay: from $16.00/hour

*Qualified candidates must already have, or be willing to obtain, a Certified Family Partners (CFP) certification upon hire.*

This position will serve children, adolescents or transition-age youth. They must have lived experience with decision making abilities for a child or adolescent with a mental health, intellectual and developmental disability, and/or substance use diagnosis AND hold one of the following combinations of education and experience (please read carefully):

• High school diploma or GED and a minimum of four years of experience working with the target population, OR

• Associate's degree in a Human Services field from an accredited school and a minimum of two years of experience working with the target population, OR

• Bachelor’s degree in a Human Services field from an accredited school and a minimum of one year of experience working with the target population.

​

This Opportunity:

The Family Partner is responsible for partnering with the youth and the family for support to help meet the behavioral and emotional needs following a crisis. Through their lived experience, the Family Partner will teach the families how to overcome challenges, overcome difficulties and archive a more stable family life for the youth and families.

What You'll Do:

• Develops person-and-family centered relationships with children and families receiving services using positive approaches that promote health and wellness.

• Articulates lessons learned from his/her own experience parenting a child or adolescent with social/emotional or behavioral challenges.

• Engages parents/caregivers to emphasize the importance of creating safe and secure home environments for children and others defined as “family.”

• Assists the family in identifying precursors and antecedents to past crises and encourages the family to work in collaboration with their chosen supports to prevent future crises from occurring.

• Assists the parent/caregiver, youth and other members of the family in making informed choices regarding their care, services and other life decisions.

• Works with identified families, parents/caregivers to increase Monarch’s understanding of the family’s strengths, needs, preferences and vision.

• Collaborates with the child/family and interdisciplinary treatment team to develop person-family centered treatment plans and crisis plans.

• Convey observations and key issues to Monarch supervisors and other “need-to-know” treatment team members in accordance with rules that govern the release and exchange of confidential information.

• Emphasizes the value of creating connections and social supports within the community.

• Engages community systems, including schools, healthcare providers, family and youth organizations to improve the health of families.

• Participates in meetings and/or conferences to share parental and professional experiences, and to educate stakeholders on effective strategies for advocating for children and families.

• Attend and actively participate in meetings and training as required. Maintain current licensure and certification in all agency, state and federal training requirements.

• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

• Demonstrate knowledge of emergency procedures and assist in crisis situations.

• Complete all other relevant responsibilities as assigned by the supervisor.

• Driving and travel may be required.

Education We're Looking For:

Associates: Human Services, Bachelors: Human Services, High School Diploma (Required)

Certifications We're Looking For:

Certified Family Partner (CFP) - State Certification Board, Drivers License (Valid) - USA

Experience We're Looking For:

Experience in navigating any of the child and family -serving systems and teaching the family members who are involved | Required Experience working with children, adolescents or transition-age youth | 1-4 years (Dependent Upon Education - see Job Description) | Required Lived experience as a primary caregiver for a child who has/had mental health, substance use disorders, or intellectual/development disability | Required

Schedule:

Rotating schedule to meet the needs of the people we support. Team will be available 7 days/week between 8:00am-11:00pm.

Target Weekly Hours:

40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. 

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact [email protected] or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.