Job Description:

You will...

• Work with the Specialist and Trainers to identify and remove operational and training barriers
• Continuously observe and provide feedback to team members within your vertical
• Share and exchange best practices with the other Field Learning Team Members across the network
• Manage site-level relationships with other departments’ managers and support teams (Ops, Safety, FS&Q, HR, etc.)
• Review site-level reporting and disseminate to key site stakeholders
• Oversee training initiatives, ensuring deadlines are met, complete post mortem, evaluate and communicate progress to key site-level stakeholders and the Sr. Field Learning Manager
• Review certified job training records for compliance
• Create a positive team dynamic that encourages associates to ask questions, provide feedback, adapt to the ever-changing business and stay focused on the customer experience
• Promote food safety, quality and a safety-first culture 

You are…

• Personable: you are interested in training others and enjoy the challenges that come with teaching others
• Versatile: you are a subject matter expert on developing and leading teams
• Bold: you’re adventurous, outgoing and optimistic; you’re confident
• Bright: you have successfully led projects, training initiatives and launched programs within a warehouse environment
• Innovative : You  can come up with alternative approaches to explain the same task in a fast paced environment
• Customer-focused: You are obsessed with delivering a  positive customer experience and  you strive to deliver a product that is second to none
• Able to lift up to 50 pounds with or without assistance 
• Able to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation 
• Able to work in a cold  environment , sit for periods of time for virtual team meetings, and well versed in computers. 

At a minimum, you have...

• A BS/BA in Business, Human Resources, Education, Organizational Development, Psychology , Labor Relations, Consulting, Product or Project Management or other relevant fields
• 5 + years of employee/customer engagement experience in the areas of operational management (warehousing/hospitality) with a focus on learning and development, change management, project management 
• 5 + years work experience directly leading and developing exempt and non- exempt team members
• Experience in managing, designing, or developing training products that have a scalable business impact
• Proven experience in stakeholder communications and influencing cross-functional leadership at all levels of the organization
• Willingness to travel up to 35% of the time 
• Ability to communicate; express ideas and thoughts clearly and with tact and diplomacy 
• Proven experience in Google suites applications