Full-Time
Data Operations
Markets, Shared Services
ION Group
5,001-10,000 employees
Automation technology for financial sector
No salary listed
Entry, Junior
Woking, UK
- Data Operations analyst need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers
- Excellent written and verbal communication skills
- A confident and professional manner
- Able to manage own time and a changing workload
- Ability to troubleshoot and approach problem solving in a logical manner
- Excellent analytical skills and attention to detail
- Ability to follow process and make suggestions for improvements
- Able to use own initiative, good attention to detail and strong organisational skills
- Co-operative approach to working with team members and other departments
- Able to view situations from a customer perspective and act accordingly
- A strong desire to develop a deep understanding of financial markets and business flows and system functionality
- Accurately maintain data required to support client trading systems
- Investigate client data incidents from receipt to resolution
- Prioritizes incidents and keep them up to date on the internal incident tracking system.
- Communicates updates effectively and promptly to the client.
- Develops strong working relationships with other departments to assist with the delivery of our service to clients
- Work with data vendors and exchanges to resolve data queries
- Understand and process exchange data specifications
- Builds up and maintains a knowledge of the database structure within the trading platforms
- Carries out application system checks, aiming to identify and resolve issues before they impact clients
- Adheres to "best practice" and department procedures for client communications, incident progression and investigation
- Participates in the team shift patterns and assists with weekend work and out of hours escalation when required
ION Group focuses on automation technology for the financial sector, serving institutional clients like investment banks and asset managers. The company offers software platforms and APIs that facilitate seamless trading and processing, allowing clients to connect to various trading venues for efficient transactions. ION stands out by continuously enhancing its technology and acquiring entrepreneurial firms, which helps it stay agile in a competitive market. The goal of ION Group is to help clients navigate the complexities of modern financial markets while improving their operational efficiency.
Company Size
5,001-10,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$438.5M
Headquarters
London, United Kingdom
Founded
1998
Simplify's Take
What believers are saying
- ION's Fidessa Algorithms won 'Best algo trading solution' in May 2025.
- ION Commodities named CTRM Software House of the Year at Energy Risk Awards 2025.
- ION's Enterprise Payment Hub centralizes and automates payment processing for businesses.
What critics are saying
- Emerging fintech startups offer similar automation solutions at lower costs.
- Rapid technological advancements may outstrip ION's ability to update platforms.
- Reliance on acquisitions for growth could lead to integration challenges.
What makes ION Group unique
- ION Group specializes in automation technology for the financial sector.
- The company offers sophisticated software platforms and APIs for seamless trading.
- ION's innovative approach enhances efficiency and reduces operational risks for clients.
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Benefits
Health, dental, and vision insurance
AD&D and disability insurance
Flexible spending account
Health savings account
Life insurance
Mental health care
401K plan
Performance bonus
Supplemental workers' compensation
Family medical leave & parental leave
PTO, paid holidays, sick days, bereavement leave, and volunteer time off
Commuter checks
Company social events
Employee assistance program
Free lunch
mobile phone discount
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 0%LONDON, May 23, 2025 /PRNewswire/ - ION, a global leader in trading and workflow automation software, high-value analytics and insights, and strategic consulting to financial institutions, central banks, governments, and corporates, announces that its Fidessa Algorithms has won "Best algo trading solution" at the WatersTechnology Asia Awards 2025.
LONDON, May 22, 2025 /PRNewswire/ -- ION Commodities, the leading global provider of energy and commodity trading and risk management (ETRM/CTRM) solutions, has been named CTRM Software House of the Year at the prestigious Energy Risk Awards 2025.Each year, Risk.net – the world's leading source of in-depth news and analysis—hosts the Energy Risk Awards to recognize excellence in the commodity markets. The awards distinguish companies across global commodity markets for their innovation and leadership.This recognition highlights ION Commodities' continued commitment to delivering innovative, scalable, and future-ready solutions that empower organizations to navigate an increasingly volatile and complex trading environment. It underscores ION's role as a trusted partner in driving digital transformation and operational resilience across global commodity markets.In recent years, ION has significantly invested in its CTRM portfolio—continuing to expand its functionality for traditional fossil fuel-based commodities while also advancing capabilities to support the energy transition. This dual focus enables businesses to navigate both long-term market shifts and near-term disruptions, while meeting growing regulatory and sustainability demands.With investments in AI, real-time analytics, cloud-native architecture, and integration across traditional and renewable fuels, biogas, carbon, and power markets, ION supports a diverse range of energy and commodity businesses in transforming and streamlining new and existing operations. Many companies have turned to ION to modernize their global trading operations, integrate renewables, and optimize supply chains. From SaaS solutions like Aspect to enterprise-scale C/ETRMs like Openlink, TriplePoint, RightAngle, and Allegro, ION's technology enables real-time risk mitigation, cross-market visibility, and long-term scalability."This recognition underscores ION's role in supporting businesses navigating the complex realities of today's global commodity markets," said Sunil Biswas, Chief Executive Officer of ION Corporates
The Creditflux awards are the only credit fund and CLO industry awards solely determined by data and metrics, showcasing the market's best performers. LONDON, May 16, 2025 /PRNewswire/ -- Creditflux, a Debtwire service and part of ION Analytics, and the leading source for CLO and credit trading news, data, and analysis globally, hosted its 17th annual CLO Manager Awards at the Nobu Hotel in London on 15 May 2025. The global collateralized loan obligation (CLO) community came together to recognize the best-performing CLOs, managers, and funds across the USD 1.4tn global CLO market. This year, over 90 CLO managers and CLO fund managers submitted performance data for the awards. The category winners were announced live during the Creditflux Manager Awards Dinner, attended by 350 guests
LONDON - 01 May 2025: ION, a global leader in trading and workflow automation software, high-value analytics and insights, and strategic consulting to financial institutions, central banks, governments, and corporates, announces that ION's Fidessa Consolidated Audit Trail (CAT) Reporting Service has been named "Most Innovative Trade & Transaction Reporting Initiative" at the A-Team Innovation Awards 2025.
LONDON, April 3, 2025 /PRNewswire/ -- ION Treasury, a global provider of treasury and risk management solutions for corporations, financial institutions, and central banks, announces the launch of its Enterprise Payment Hub, a new solution, to centralize, automate, and secure payment processing.The Enterprise Payment Hub is ideal for businesses with multiple payment source systems and numerous points of connection to their banks. Many companies lack end-to-end visibility of their payments and require consistent processes that comply with their control frameworks. The Enterprise Payment Hub consolidates the end-to-end payment process into a single platform, ensuring system-controlled security, consistency of payment workflows, file encryption, reliable connectivity, cut-off time management, and payment monitoring. The solution's connectivity facilitates transfers of payment files between upstream systems and banks through various channels.Real-time visibility and automationThe Enterprise Payment Hub ensures that companies never lose track of any payments as they move through the payment lifecycle. With API integration and support for SWIFT GPI, users gain real-time visibility of global payments through on-screen monitors. It is designed to maximize productivity through automation and sends alerts for any items that require timely actions.Demonstrating ION Treasury's commitment to supporting CFOs through their digital transformation, the Enterprise Payment Hub brings finance teams closer to their objectives